Companies A-Z Rankings Categories Problems By state Latest complaints Trends Compare Experiences Reports Guides Share your experience
Theme

Payday & personal loans

KeyBank payday & personal loans complaints

Consumers have filed 226 complaints about KeyBank's payday & personal loans, 23 in the last 12 months. KeyBank answered 100% on time and closed 9% with relief. See the whole KeyBank record.

KeyBank against other personal & payday lenders

#Company12 monthsChangeOn timeReliefAll time
1Affirm2,316+167%100%0%4,371
2Paramount GR904+262%99.8%0%1,538
3OneMain Financial765+18%100%7%3,344
4Klarna652+212%94%13%1,034
5Block (Cash App)447+213%96.2%2%702
6Enova (CashNetUSA, NetCredit)434+7%100%0%2,775
7CCF Intermediate388-18%99.7%8%1,368
8Upgrade291+62%100%2%923
9Upstart276+35%99.6%2%910
10SoFi276+57%100%10%563
11Truist274+37%99.6%11%958
12Uprova Credit257+118%100%0%466
13KeyBank23new100%9%226

Every lender ranked

Latest KeyBank payday & personal loans complaints

ReceivedAboutIssueStateAnswerOn time
Oct 19, 2026Payday & personal loansGetting a line of creditNYExplainedYes
Oct 15, 2026Payday & personal loansGetting the loanCOExplainedYes
Sep 22, 2026Payday & personal loansGetting the loanGAExplainedYes
Sep 5, 2026Payday & personal loansProblem when making paymentsFLExplainedYes
Aug 27, 2026Payday & personal loansCharged fees or interest you didn't expectTXExplainedYes
Aug 1, 2026Payday & personal loansGetting a line of creditNYExplainedYes
Jul 18, 2026Payday & personal loansConfusing or misleading advertising or marketingNYExplainedYes
Jul 1, 2026Payday & personal loansCharged fees or interest you didn't expectVAExplainedYes
Jun 23, 2026Payday & personal loansCharged fees or interest you didn't expectVTExplainedYes
May 26, 2026Payday & personal loansCharged fees or interest you didn't expectPAExplainedYes
May 19, 2026Payday & personal loansProblem with the payoff process at the end of the loanPAFixedYes
May 9, 2026Payday & personal loansGetting a line of creditNYExplainedYes
Apr 24, 2026Payday & personal loansLoan payment wasn't credited to your accountNYExplainedYes
Apr 19, 2026Payday & personal loansCharged fees or interest you didn't expectTXExplainedYes
Apr 18, 2026Payday & personal loansProblem when making paymentsORExplainedYes
Apr 6, 2026Payday & personal loansGetting the loanORExplainedYes
Feb 25, 2026Payday & personal loansGetting the loanAZExplainedYes
Feb 11, 2026Payday & personal loansCharged fees or interest you didn't expectTXExplainedYes
Feb 6, 2026Payday & personal loansGetting the loanKYExplainedYes
Dec 10, 2025Payday & personal loansProblem when making paymentsTXFixedYes
Dec 8, 2025Payday & personal loansGetting a line of creditCOExplainedYes
Dec 6, 2025Payday & personal loansGetting a line of creditGAExplainedYes
Dec 1, 2025Payday & personal loansGetting the loanTXExplainedYes
Nov 12, 2025Payday & personal loansGetting the loanVAExplainedYes
Nov 7, 2025Payday & personal loansProblem when making paymentsUTExplainedYes
Oct 16, 2025Payday & personal loansGetting the loanMIExplainedYes
Oct 16, 2025Payday & personal loansProblem with the payoff process at the end of the loanCTExplainedYes
Aug 4, 2025Payday & personal loansWas approved for a loan, but didn't receive moneyCOFixedYes
Jul 7, 2025Payday & personal loansGetting a line of creditNYExplainedYes
Jun 27, 2025Payday & personal loansProblem with the payoff process at the end of the loanNYExplainedYes

Your rights with personal & payday lenders

You can revoke permission for a lender to take automatic payments from your account by telling the lender and your bank. Many states cap interest or ban payday loans altogether, and the Military Lending Act caps most loans to active-duty servicemembers and their families at 36% APR.

Scam warning: A real lender never asks for a fee up front, a gift card or a "deposit" before sending a loan. Check the lender is licensed in your state.

General information, not legal advice; rules vary by state. Plain-English guides

Talk about KeyBank

Be kind and stick to facts. No account numbers or other people's details. Rules

No comments yet. Start the conversation - questions are welcome too.

Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

Check the record before you sign.

Then add to it. Every experience you share - good or bad - goes on that company's record and helps the next person decide. Two minutes, anonymous.

Share your experience