Complaint log
LendUp Loans complaint log
The newest complaints about LendUp Loans, as they are published, with the company's answer. Open any one for the full record and to discuss it.
| Received | About | Issue | Answer |
|---|---|---|---|
| Jun 19, 2018 | Payday & personal loans | Can't stop withdrawals from your bank account | Explained |
| Jun 19, 2018 | Payday & personal loans | Struggling to pay your loan | Explained |
| Jun 14, 2018 | Payday & personal loans | Was approved for a loan, but didn't receive the money | Explained |
| Jun 12, 2018 | Credit cards | Getting a credit cardApplication denied | Explained |
| Apr 22, 2018 | Payday & personal loans | Credit monitoring or identity theft protection servicesDidn't receive services that were advertised | Money back |
| Apr 17, 2018 | Credit reporting | Incorrect information on your reportAccount status incorrect | Fixed |
| Apr 17, 2018 | Credit reporting | Incorrect information on your reportInformation belongs to someone else | Explained |
| Apr 4, 2018 | Credit cards | Getting a credit cardDelay in processing application | Explained |
| Mar 23, 2018 | Credit reporting | Incorrect information on your reportInformation is missing that should be on the report | Explained |
| Mar 22, 2018 | Payday & personal loans | Can't contact lender or servicer | Explained |
| Mar 21, 2018 | Payday & personal loans | Money was taken from your bank account on the wrong day or for the wrong amount | Money back |
| Mar 14, 2018 | Payday & personal loans | Was approved for a loan, but didn't receive the money | Explained |
| Mar 8, 2018 | Credit cards | Incorrect information on your reportAccount information incorrect | Explained |
| Feb 25, 2018 | Credit reporting | Improper use of your reportCredit inquiries on your report that you don't recognize | Explained |
| Feb 22, 2018 | Payday & personal loans | Charged fees or interest you didn't expect | Explained |
| Feb 21, 2018 | Credit reporting | Incorrect information on your reportAccount information incorrect | Explained |
| Feb 19, 2018 | Payday & personal loans | Was approved for a loan, but didn't receive the money | Explained |
| Feb 14, 2018 | Credit cards | Other features, terms, or problemsOther problem | Explained |
| Feb 13, 2018 | Credit cards | Advertising and marketing, including promotional offersConfusing or misleading advertising about the credit card | Money back |
| Feb 10, 2018 | Debt collection | Written notification about debtNotification didn't disclose it was an attempt to collect a debt | Explained |
| Feb 8, 2018 | Payday & personal loans | Problem with the payoff process at the end of the loan | Explained |
| Feb 7, 2018 | Credit cards | Struggling to pay your billProblem lowering your monthly payments | Explained |
| Feb 5, 2018 | Credit reporting | Improper use of your reportCredit inquiries on your report that you don't recognize | Explained |
| Jan 25, 2018 | Payday & personal loans | Charged fees or interest you didn't expect | Explained |
| Jan 25, 2018 | Credit cards | Problem with a credit reporting company's investigation into an existing problemTheir investigation did not fix an error on your report | Explained |
| Jan 12, 2018 | Debt collection | Attempts to collect debt not owedDebt was paid | Explained |
| Jan 12, 2018 | Payday & personal loans | Can't stop withdrawals from your bank account | Explained |
| Jan 10, 2018 | Payday & personal loans | Struggling to pay your loan | Explained |
| Jan 8, 2018 | Debt collection | Attempts to collect debt not owedDebt was already discharged in bankruptcy and is no longer owed | Explained |
| Jan 5, 2018 | Credit reporting | Improper use of your reportCredit inquiries on your report that you don't recognize | Explained |
| Jan 4, 2018 | Credit reporting | Incorrect information on your reportInformation belongs to someone else | Explained |
| Dec 31, 2017 | Payday & personal loans | Struggling to pay your loan | Explained |
| Dec 28, 2017 | Payday & personal loans | Money was taken from your bank account on the wrong day or for the wrong amount | Explained |
| Dec 27, 2017 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Dec 26, 2017 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Dec 12, 2017 | Credit reporting | Improper use of your reportCredit inquiries on your report that you don't recognize | Explained |
| Dec 8, 2017 | Payday & personal loans | Problem with a credit reporting company's investigation into an existing problemInvestigation took more than 30 days | Explained |
| Dec 8, 2017 | Payday & personal loans | Problem with the payoff process at the end of the loan | Explained |
| Dec 5, 2017 | Credit reporting | Improper use of your reportCredit inquiries on your report that you don't recognize | Explained |
| Dec 1, 2017 | Payday & personal loans | Can't contact lender or servicer | Explained |
| Nov 29, 2017 | Payday & personal loans | Charged fees or interest you didn't expect | Explained |
| Nov 22, 2017 | Payday & personal loans | Getting the loan | Explained |
| Nov 18, 2017 | Payday & personal loans | Getting the loan | Explained |
| Oct 25, 2017 | Credit reporting | Incorrect information on your reportAccount status incorrect | Explained |
| Oct 20, 2017 | Credit cards | Problem when making paymentsProblem during payment process | Money back |
| Oct 19, 2017 | Credit reporting | Improper use of your reportCredit inquiries on your report that you don't recognize | Explained |
| Oct 17, 2017 | Credit reporting | Incorrect information on your reportInformation belongs to someone else | Explained |
| Sep 21, 2017 | Payday & personal loans | Charged fees or interest you didn't expect | Explained |
| Sep 13, 2017 | Credit reporting | Improper use of your reportCredit inquiries on your report that you don't recognize | Explained |
| Sep 7, 2017 | Bank accounts | Opening an accountUnable to open an account | Explained |
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works