Complaint log
LendUp Loans complaint log
The newest complaints about LendUp Loans, as they are published, with the company's answer. Open any one for the full record and to discuss it.
| Received | About | Issue | Answer |
|---|---|---|---|
| Aug 24, 2019 | Payday & personal loans | Incorrect information on your reportAccount status incorrect | Explained |
| Jul 30, 2019 | Payday & personal loans | Problem with the payoff process at the end of the loan | Explained |
| Jul 18, 2019 | Credit reporting | Incorrect information on your reportAccount information incorrect | Fixed |
| Jul 10, 2019 | Payday & personal loans | Loan payment wasn't credited to your account | Explained |
| Jul 9, 2019 | Credit reporting | Improper use of your reportCredit inquiries on your report that you don't recognize | Explained |
| Jun 27, 2019 | Credit cards | Closing your accountCan't close your account | Explained |
| Jun 10, 2019 | Credit reporting | Improper use of your reportCredit inquiries on your report that you don't recognize | Explained |
| Jun 6, 2019 | Credit cards | Getting a credit cardProblem getting a working replacement card | Explained |
| Jun 6, 2019 | Payday & personal loans | Getting the loan | Explained |
| May 31, 2019 | Payday & personal loans | Problem when making payments | Explained |
| May 21, 2019 | Payday & personal loans | Can't stop withdrawals from your bank account | Explained |
| May 20, 2019 | Payday & personal loans | Money was taken from your bank account on the wrong day or for the wrong amount | Explained |
| May 16, 2019 | Credit cards | Problem when making paymentsProblem during payment process | Explained |
| May 3, 2019 | Credit cards | Problem with a purchase shown on your statementCard was charged for something you did not purchase with the card | Explained |
| Apr 23, 2019 | Payday & personal loans | Problem with the payoff process at the end of the loan | Explained |
| Apr 23, 2019 | Credit cards | Getting a credit cardDelay in processing application | Explained |
| Apr 16, 2019 | Credit cards | Advertising and marketing, including promotional offersConfusing or misleading advertising about the credit card | Explained |
| Apr 9, 2019 | Credit cards | Problem when making paymentsYou never received your bill or did not know a payment was due | Explained |
| Apr 2, 2019 | Credit reporting | Credit monitoring or identity theft protection servicesProblem with product or service terms changing | Explained |
| Mar 29, 2019 | Payday & personal loans | Problem with a credit reporting company's investigation into an existing problemDifficulty submitting a dispute or getting information about a dispute over the phone | Explained |
| Mar 28, 2019 | Credit cards | Struggling to pay your billCredit card company won't work with you while you're going through financial hardship | Explained |
| Mar 21, 2019 | Credit cards | Fees or interestProblem with fees | Explained |
| Mar 20, 2019 | Credit reporting | Incorrect information on your reportInformation belongs to someone else | Explained |
| Mar 1, 2019 | Credit reporting | Improper use of your reportCredit inquiries on your report that you don't recognize | Explained |
| Mar 1, 2019 | Credit reporting | Incorrect information on your reportAccount status incorrect | Explained |
| Feb 27, 2019 | Credit cards | Struggling to pay your billCredit card company won't work with you while you're going through financial hardship | Explained |
| Feb 19, 2019 | Debt collection | Written notification about debtNotification didn't disclose it was an attempt to collect a debt | Explained |
| Feb 15, 2019 | Credit cards | Problem when making paymentsProblem during payment process | Explained |
| Feb 1, 2019 | Credit cards | Fees or interestProblem with fees | Explained |
| Jan 5, 2019 | Payday & personal loans | Struggling to pay your loan | Explained |
| Dec 29, 2018 | Credit reporting | Incorrect information on your reportAccount status incorrect | Explained |
| Dec 9, 2018 | Credit reporting | Improper use of your reportCredit inquiries on your report that you don't recognize | Explained |
| Dec 3, 2018 | Credit reporting | Incorrect information on your reportOld information reappears or never goes away | Explained |
| Dec 3, 2018 | Payday & personal loans | Incorrect information on your reportAccount status incorrect | Explained |
| Dec 3, 2018 | Payday & personal loans | Struggling to pay your loan | Explained |
| Nov 15, 2018 | Payday & personal loans | Credit monitoring or identity theft protection servicesDidn't receive services that were advertised | Explained |
| Nov 13, 2018 | Credit reporting | Improper use of your reportReporting company used your report improperly | Explained |
| Oct 24, 2018 | Payday & personal loans | Incorrect information on your reportInformation belongs to someone else | Explained |
| Oct 22, 2018 | Credit reporting | Problem with a credit reporting company's investigation into an existing problemTheir investigation did not fix an error on your report | Explained |
| Oct 7, 2018 | Credit reporting | Incorrect information on your reportAccount status incorrect | Explained |
| Sep 28, 2018 | Payday & personal loans | Problem when making payments | Explained |
| Sep 20, 2018 | Payday & personal loans | Problem with the payoff process at the end of the loan | Explained |
| Sep 20, 2018 | Credit cards | Problem when making paymentsProblem during payment process | Money back |
| Sep 10, 2018 | Credit cards | Problem when making paymentsProblem during payment process | Explained |
| Aug 27, 2018 | Credit reporting | Incorrect information on your reportInformation is missing that should be on the report | Explained |
| Aug 22, 2018 | Payday & personal loans | Charged fees or interest you didn't expect | Money back |
| Aug 20, 2018 | Payday & personal loans | Struggling to pay your loan | Explained |
| Jul 18, 2018 | Credit reporting | Improper use of your reportCredit inquiries on your report that you don't recognize | Explained |
| Jul 12, 2018 | Payday & personal loans | Was approved for a loan, but didn't receive the money | Fixed |
| Jun 22, 2018 | Payday & personal loans | Getting the loan | Explained |
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works