MoneyGram against other banks & credit unions
| # | Company | 12 months | Change | On time | Relief | All time |
|---|
| 1 | Wells Fargo | 10,017 | +26% | 100% | 18% | 63,467 |
| 2 | JPMorgan Chase | 9,525 | +11% | 100% | 14% | 59,224 |
| 3 | Bank of America | 9,008 | +44% | 99.3% | 42% | 61,514 |
| 4 | Chime | 8,327 | +80% | 99.9% | 9% | 20,914 |
| 5 | Capital One | 4,339 | -43% | 100% | 7% | 23,879 |
| 6 | Block (Cash App) | 3,838 | +18% | 99.3% | 0% | 9,390 |
| 7 | Citibank | 3,800 | +11% | 100% | 35% | 25,575 |
| 8 | Navy Federal Credit Union | 3,599 | -66% | 100% | 33% | 22,207 |
| 9 | U.S. Bank | 2,560 | +49% | 100% | 19% | 15,963 |
| 10 | Truist | 2,365 | +33% | 99.9% | 11% | 10,420 |
| 11 | SoFi | 2,324 | +26% | 100% | 8% | 5,234 |
| 12 | PNC Bank | 2,243 | +48% | 100% | 14% | 15,615 |
| 13 | MoneyGram | 3 | new | 100% | 33% | 26 |
Every bank ranked
Latest MoneyGram bank accounts complaints
| Received | About | Issue | State | Answer | On time |
|---|
| Jul 21, 2026 | Bank accounts | Managing an accountProblem using a debit or ATM card | TX | Explained | Yes |
| Apr 1, 2026 | Bank accounts | Managing an accountProblem using a debit or ATM card | TX | Explained | Yes |
| Dec 30, 2025 | Bank accounts | Managing an accountFunds not handled or disbursed as instructed | CA | Money back | Yes |
| Apr 23, 2025 | Bank accounts | Managing an accountProblem using a debit or ATM card | IN | Explained | Yes |
| Apr 19, 2025 | Bank accounts | Closing an accountFunds not received from closed account | TX | Explained | Yes |
| Mar 3, 2025 | Bank accounts | Closing an accountCompany closed your account | NY | Explained | Yes |
| Feb 19, 2025 | Bank accounts | Closing an accountFunds not received from closed account | TX | Explained | Yes |
| Jan 18, 2025 | Bank accounts | Problem with a lender or other company charging your accountTransaction was not authorized | GA | Explained | Yes |
| Aug 2, 2024 | Bank accounts | Problem with a lender or other company charging your accountTransaction was not authorized | FL | Explained | Yes |
| Apr 29, 2024 | Bank accounts | Problem with a lender or other company charging your accountTransaction was not authorized | WA | Explained | Yes |
| Apr 16, 2024 | Bank accounts | Problem with a lender or other company charging your accountTransaction was not authorized | MA | Explained | Yes |
| Jun 30, 2023 | Bank accounts | Problem with a lender or other company charging your accountTransaction was not authorized | NY | Explained | Yes |
| Aug 20, 2018 | Bank accounts | Managing an accountProblem accessing account | OH | Explained | Yes |
| Mar 9, 2018 | Bank accounts | Managing an accountCashing a check | NY | Explained | Yes |
| Feb 19, 2018 | Bank accounts | Problem with a lender or other company charging your accountMoney was taken from your account on the wrong day or for the wrong amount | WV | Explained | Yes |
| Dec 28, 2017 | Bank accounts | Managing an accountProblem making or receiving payments | LA | Explained | Yes |
| Dec 20, 2016 | Bank accounts | Deposits and withdrawals | GA | Explained | Yes |
| Sep 3, 2015 | Bank accounts | Making/receiving payments, sending money | OH | Explained | Yes |
| Aug 26, 2015 | Bank accounts | Making/receiving payments, sending money | AZ | Explained | Yes |
| Aug 3, 2015 | Bank accounts | Making/receiving payments, sending money | VA | Explained | Yes |
| Jun 11, 2015 | Bank accounts | Making/receiving payments, sending money | TX | Explained | Yes |
| Feb 6, 2015 | Bank accounts | Making/receiving payments, sending money | CA | Explained | Yes |
| Oct 8, 2014 | Bank accounts | Making/receiving payments, sending money | UT | Explained | Yes |
| Sep 16, 2014 | Bank accounts | Making/receiving payments, sending money | CO | Explained | Yes |
| Mar 24, 2014 | Bank accounts | Making/receiving payments, sending money | NV | Explained | Yes |
| Apr 16, 2013 | Bank accounts | Making/receiving payments, sending money | IL | Explained | Yes |
Your rights with banks & credit unions
For electronic transfers and debit cards, Regulation E gives you 60 days from the statement to report an error or unauthorized transaction; the bank must investigate, generally within 10 business days or give provisional credit while it takes longer. Reporting a lost card quickly limits what you can lose. Deposits at insured banks are protected up to $250,000 by the FDIC (credit unions by the NCUA).
Scam warning: Banks do not ask you to move money to a "safe account", and a bank employee will not ask for your password or one-time code. If a caller says they are from your bank, hang up and call the number on your card.
General information, not legal advice; rules vary by state. Plain-English guides
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