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Complaint log

PatientFi complaint log

The newest complaints about PatientFi, as they are published, with the company's answer. Open any one for the full record and to discuss it.

ReceivedAboutIssueStateAnswerOn time
Feb 23, 2026Payday & personal loansCharged fees or interest you didn't expectFLMoney backYes
Feb 12, 2026Credit reportingIncorrect information on your reportAccount status incorrectUTExplainedYes
Feb 10, 2026Credit reportingIncorrect information on your reportAccount information incorrectMIExplainedYes
Feb 9, 2026Payday & personal loansProblem with additional add-on products or servicesAZExplainedYes
Feb 7, 2026Payday & personal loansCharged fees or interest you didn't expectTXExplainedYes
Feb 5, 2026Payday & personal loansCharged fees or interest you didn't expectCTExplainedYes
Feb 4, 2026Debt collectionTook or threatened to take negative or legal actionThreatened or suggested your credit would be damagedFLExplainedYes
Feb 3, 2026Credit reportingIncorrect information on your reportAccount information incorrectRIExplainedYes
Feb 1, 2026Debt collectionFalse statements or representationAttempted to collect wrong amountCAExplainedYes
Jan 30, 2026Credit reportingProblem with a company's investigation into an existing problemProblem with personal statement of disputeNJExplainedYes
Jan 30, 2026Credit reportingIncorrect information on your reportAccount information incorrectFLExplainedYes
Jan 28, 2026Payday & personal loansCharged fees or interest you didn't expectNYExplainedYes
Jan 26, 2026Credit reportingProblem with a company's investigation into an existing problemDifficulty submitting a dispute or getting information about a dispute over the phoneNJExplainedYes
Jan 26, 2026Credit reportingIncorrect information on your reportAccount information incorrectFLExplainedYes
Jan 26, 2026Payday & personal loansCharged fees or interest you didn't expectMEExplainedYes
Jan 23, 2026Credit cardsProblem with a purchase shown on your statementOvercharged for something you did purchase with the cardNCExplainedYes
Jan 23, 2026Payday & personal loansProblem with the payoff process at the end of the loanTXExplainedYes
Jan 22, 2026Debt collectionAttempts to collect debt not owedDebt is not yoursFLExplainedYes
Jan 22, 2026Debt collectionAttempts to collect debt not owedDebt was result of identity theftOHExplainedYes
Jan 22, 2026Credit reportingImproper use of your reportReporting company used your report improperlyDEExplainedYes
Jan 20, 2026Debt collectionTook or threatened to take negative or legal actionThreatened or suggested your credit would be damagedTXExplainedYes
Jan 16, 2026Credit reportingIncorrect information on your reportAccount status incorrectRIExplainedYes
Jan 16, 2026Payday & personal loansProblem when making paymentsVAExplainedYes
Jan 14, 2026Payday & personal loansCharged fees or interest you didn't expectCAExplainedYes
Jan 13, 2026Payday & personal loansProblem with additional add-on products or servicesCAExplainedYes
Jan 13, 2026Credit cardsAdvertising and marketing, including promotional offersConfusing or misleading advertising about the credit cardCAExplainedYes
Jan 12, 2026Payday & personal loansCharged fees or interest you didn't expectCAExplainedYes
Jan 12, 2026Debt relief & credit repairUnauthorized withdrawals or chargesTNExplainedYes
Jan 12, 2026Debt collectionCommunication tacticsFrequent or repeated callsKYExplainedYes
Jan 6, 2026Payday & personal loansProblem with the payoff process at the end of the loanCAExplainedYes
Jan 2, 2026Debt collectionFalse statements or representationAttempted to collect wrong amountCAExplainedYes
Jan 2, 2026Credit reportingProblem with a company's investigation into an existing problemProblem with personal statement of disputeKYExplainedYes
Dec 30, 2025Credit reportingProblem with a company's investigation into an existing problemTheir investigation did not fix an error on your reportGAExplainedYes
Dec 30, 2025Payday & personal loansCharged fees or interest you didn't expectCAExplainedYes
Dec 27, 2025Debt collectionAttempts to collect debt not owedDebt was paidMOExplainedYes
Dec 17, 2025Payday & personal loansCharged fees or interest you didn't expectTXExplainedYes
Dec 15, 2025Payday & personal loansGetting the loanCAExplainedYes
Dec 5, 2025Payday & personal loansCharged fees or interest you didn't expectTXExplainedYes
Nov 30, 2025Debt collectionAttempts to collect debt not owedDebt is not yoursCAExplainedYes
Nov 28, 2025Credit cardsOther features, terms, or problemsOther problemKYExplainedYes
Nov 22, 2025Credit cardsProblem with a company's investigation into an existing problemDifficulty submitting a dispute or getting information about a dispute over the phoneKYExplainedYes
Nov 21, 2025Debt collectionAttempts to collect debt not owedDebt is not yoursGAExplainedYes
Nov 19, 2025Payday & personal loansCharged fees or interest you didn't expectARExplainedYes
Nov 14, 2025Credit reportingProblem with fraud alerts or security freezesOHExplainedYes
Nov 11, 2025Debt collectionTook or threatened to take negative or legal actionThreatened or suggested your credit would be damagedINExplainedYes
Nov 8, 2025Credit reportingIncorrect information on your reportAccount information incorrectTXExplainedYes
Nov 7, 2025Payday & personal loansGetting the loanMDExplainedYes
Nov 4, 2025Credit reportingIncorrect information on your reportAccount information incorrectMDExplainedYes
Oct 24, 2025Payday & personal loansCharged fees or interest you didn't expectNYMoney backYes
Oct 23, 2025Debt collectionElectronic communicationsFrequent or repeated messagesTXExplainedYes

Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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