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Complaint log

Plaid complaint log

The newest complaints about Plaid, as they are published, with the company's answer. Open any one for the full record and to discuss it.

ReceivedAboutIssueStateAnswerOn time
Oct 31, 2026Bank accountsProblem with a lender or other company charging your accountTransaction was not authorizedORExplainedYes
Oct 17, 2026Credit reportingProblem with a company's investigation into an existing problemTheir investigation did not fix an error on your reportORExplainedYes
Oct 6, 2026Money transfers & appsOther transaction problemPAExplainedYes
Sep 23, 2026Bank accountsProblem with a lender or other company charging your accountTransaction was not authorizedMDExplainedYes
Jul 24, 2026Credit reportingIncorrect information on your reportInformation belongs to someone elseTXExplainedYes
Jul 9, 2026Debt collectionTook or threatened to take negative or legal actionSeized or attempted to seize your propertyMDExplainedYes
Jun 27, 2026Money transfers & appsManaging, opening, or closing your mobile wallet accountIAExplainedYes
May 22, 2026Money transfers & appsTrouble accessing funds in your mobile or digital walletTNExplainedYes
May 19, 2026Debt collectionFalse statements or representationIndicated you were committing crime by not paying debtILExplainedYes
Apr 28, 2026Credit reportingUnable to get your credit report or credit scoreOther problem getting your report or credit scoreNYExplainedYes
Apr 4, 2026Bank accountsManaging an accountProblem accessing accountIDExplainedYes
Feb 17, 2026Credit reportingProblem with a company's investigation into an existing issueDifficulty submitting a dispute or getting information about a dispute over the phoneILExplainedYes
Jan 28, 2026Bank accountsManaging an accountProblem accessing accountSCExplainedYes
Jan 22, 2026Bank accountsManaging an accountProblem accessing accountSCExplainedYes
Jan 21, 2026Bank accountsManaging an accountFee problemGAExplainedYes
Dec 24, 2025Credit reportingIncorrect information on your reportInformation is incorrectNCExplainedNo
Dec 18, 2025Money transfers & appsManaging, opening, or closing your mobile wallet accountGAExplainedYes
Nov 20, 2025Money transfers & appsUnauthorized transactions or other transaction problemMSExplainedYes
Nov 8, 2025Money transfers & appsOther transaction problemVTExplainedYes
Sep 16, 2025Money transfers & appsUnauthorized transactions or other transaction problemFLExplainedYes
Jul 24, 2025Credit reportingProblem with a company's investigation into an existing issueWas not notified of investigation status or resultsTXExplainedYes
May 31, 2025Money transfers & appsManaging, opening, or closing your mobile wallet accountWAExplainedYes
May 17, 2025Credit reportingIncorrect information on your reportAccount status incorrectNYExplainedYes
Apr 14, 2025Credit reportingUnable to get your credit report or credit scoreOther problem getting your report or credit scoreGAExplainedYes
Mar 11, 2025Money transfers & appsFraud or scamNYExplainedYes
Dec 27, 2024Credit reportingImproper use of your reportCredit inquiries on your report that you don't recognizeTXExplainedYes
Dec 25, 2024Money transfers & appsUnauthorized transactions or other transaction problemMIExplainedYes
Dec 23, 2024Credit reportingProblem with a company's investigation into an existing issueDifficulty submitting a dispute or getting information about a dispute over the phoneNYExplainedYes
Dec 4, 2024Bank accountsManaging an accountProblem accessing accountMNExplainedYes
Oct 31, 2024Credit reportingImproper use of your reportReporting company used your report improperlyMDExplainedYes
Jul 6, 2024Credit reportingProblem with a company's investigation into an existing issueProblem with personal statement of disputeWAExplainedYes
May 21, 2024Bank accountsManaging an accountFunds not handled or disbursed as instructedCOExplainedYes
Feb 25, 2024Credit reportingIncorrect information on your reportInformation belongs to someone elseFLExplainedYes
Jan 28, 2024Bank accountsManaging an accountProblem accessing accountVAExplainedYes
Jan 7, 2024Money transfers & appsFraud or scamTXExplainedYes
Aug 9, 2023Prepaid & gift cardsProblem with a purchase or transferCharged for a purchase or transfer you did not make with the cardLAExplainedYes
Aug 4, 2023CryptoFraud or scamMAExplainedYes
Jun 20, 2023Money transfers & appsManaging, opening, or closing your mobile wallet accountVAExplainedYes
Jun 15, 2023CryptoOther service problemMDExplainedYes
May 25, 2023Money transfers & appsOther transaction problemLAExplainedYes
Mar 30, 2023Money transfers & appsMoney was not available when promisedMNExplainedYes
Feb 23, 2023Money transfers & appsConfusing or missing disclosuresTNExplainedYes

Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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