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Complaint log

PLS Group complaint log

The newest complaints about PLS Group, as they are published, with the company's answer. Open any one for the full record and to discuss it.

ReceivedAboutIssueStateAnswerOn time
Aug 16, 2024Money transfers & appsProblem with customer serviceTXExplainedYes
Jul 18, 2024Money transfers & appsFraud or scamNYMoney backYes
Jun 18, 2024Money transfers & appsProblem with customer serviceNYExplainedYes
Jun 17, 2024Prepaid & gift cardsProblem with a purchase or transferCard company isn't resolving a dispute about a purchase or transferILExplainedYes
May 28, 2024Prepaid & gift cardsProblem with a purchase or transferCard company isn't resolving a dispute about a purchase or transferAZExplainedYes
May 25, 2024Money transfers & appsUnexpected or other feesINExplainedYes
Mar 29, 2024Prepaid & gift cardsProblem with a purchase or transferCharged for a purchase or transfer you did not make with the cardNYExplainedYes
Mar 21, 2024Money transfers & appsLost or stolen money orderNYExplainedYes
Mar 7, 2024Money transfers & appsProblem with customer serviceNYExplainedYes
Feb 14, 2024Debt collectionAttempts to collect debt not owedDebt is not yoursTXExplainedYes
Feb 13, 2024Bank accountsManaging an accountDeposits and withdrawalsKYExplainedYes
Feb 13, 2024Money transfers & appsLost or stolen money orderTXExplainedYes
Jan 30, 2024Money transfers & appsLost or stolen money orderNYExplainedYes
Jan 23, 2024Bank accountsManaging an accountDeposits and withdrawalsCAExplainedYes
Jan 21, 2024Bank accountsManaging an accountFunds not handled or disbursed as instructedNYExplainedYes
Jan 19, 2024Bank accountsManaging an accountProblem using a debit or ATM cardTXExplainedYes
Jan 17, 2024Money transfers & appsLost or stolen money orderMAMoney backYes
Dec 29, 2023Money transfers & appsFraud or scamNYExplainedYes
Dec 28, 2023Money transfers & appsLost or stolen money orderNYExplainedYes
Dec 28, 2023Money transfers & appsFraud or scamAZExplainedYes
Dec 1, 2023Money transfers & appsConfusing or missing disclosuresTXExplainedYes
Nov 27, 2023Money transfers & appsFraud or scamNYMoney backYes
Nov 22, 2023Money transfers & appsLost or stolen money orderCAMoney backYes
Nov 11, 2023Money transfers & appsProblem with customer serviceCAExplainedYes
Nov 8, 2023Money transfers & appsLost or stolen money orderNYExplainedYes
Nov 8, 2023Prepaid & gift cardsTrouble using the cardTrouble getting information about the cardOHExplainedYes
Nov 3, 2023Prepaid & gift cardsUnexpected or other feesINExplainedYes
Oct 25, 2023Bank accountsManaging an accountProblem making or receiving paymentsTXMoney backNo
Oct 13, 2023Bank accountsManaging an accountDeposits and withdrawalsINExplainedYes
Oct 11, 2023Bank accountsProblem caused by your funds being lowLate or other feesMAExplainedYes
Oct 9, 2023Prepaid & gift cardsProblem with a purchase or transferCard company isn't resolving a dispute about a purchase or transferTXExplainedYes
Oct 4, 2023Prepaid & gift cardsUnexpected or other feesNCExplainedYes
Sep 26, 2023Money transfers & appsConfusing or missing disclosuresNYExplainedYes
Sep 14, 2023Prepaid & gift cardsTrouble using the cardProblem adding moneyNYExplainedYes
Sep 11, 2023Prepaid & gift cardsProblem getting a card or closing an accountTrouble getting, activating, or registering a cardKYExplainedYes
Sep 10, 2023Prepaid & gift cardsProblem with a purchase or transferCharged for a purchase or transfer you did not make with the cardTXExplainedYes
Sep 8, 2023Bank accountsManaging an accountCashing a checkCAExplainedYes
Sep 6, 2023Money transfers & appsFraud or scamNYExplainedYes
Aug 10, 2023Money transfers & appsLost or stolen money orderTXMoney backYes
Aug 3, 2023Payday & personal loansCharged fees or interest you didn't expectILExplainedYes
Jul 6, 2023Money transfers & appsLost or stolen money orderNYExplainedYes
Jun 9, 2023Credit cardsProblem with a purchase shown on your statementCard was charged for something you did not purchase with the cardNYExplainedYes
Jun 2, 2023Money transfers & appsLost or stolen money orderMAExplainedYes
Jun 1, 2023Money transfers & appsProblem with customer serviceINExplainedYes
May 30, 2023Money transfers & appsFraud or scamILExplainedYes
May 23, 2023Prepaid & gift cardsUnexpected or other feesCAExplainedYes
May 19, 2023Money transfers & appsFraud or scamILExplainedYes
Apr 22, 2023Prepaid & gift cardsProblem with a purchase or transferCard company isn't resolving a dispute about a purchase or transferCAMoney backYes
Mar 24, 2023Money transfers & appsLost or stolen money orderNYExplainedYes
Mar 16, 2023Prepaid & gift cardsProblem with a purchase or transferCharged for a purchase or transfer you did not make with the cardMAExplainedYes

Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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