Popular Bank against other mortgage lenders & servicers
| # | Company | 12 months | Change | On time | Relief | All time |
|---|
| 1 | Shellpoint Mortgage Servicing | 3,741 | +17% | 81.4% | 0% | 17,690 |
| 2 | Rocket Mortgage | 3,572 | +499% | 99.9% | 0% | 8,475 |
| 3 | Freedom Mortgage | 1,701 | +50% | 99.4% | 0% | 9,327 |
| 4 | Ocwen Financial | 1,514 | +44% | 100% | 1% | 35,815 |
| 5 | Wells Fargo | 1,187 | -8% | 100% | 9% | 49,962 |
| 6 | PennyMac | 1,157 | +86% | 99.9% | 13% | 5,470 |
| 7 | Select Portfolio Servicing | 1,130 | +34% | 99.9% | 0% | 15,278 |
| 8 | Carrington Mortgage Services | 1,081 | +124% | 99.7% | 0% | 6,641 |
| 9 | Selene | 967 | +53% | 100% | 0% | 3,082 |
| 10 | LoanCare | 862 | +107% | 100% | 0% | 7,382 |
| 11 | Mr. Cooper | 757 | -64% | 100% | 0% | 13,321 |
| 12 | JPMorgan Chase | 734 | +43% | 100% | 2% | 25,884 |
| 13 | Popular Bank | 0 | new | - | - | 123 |
Every mortgage company ranked
Latest Popular Bank mortgages complaints
| Received | About | Issue | State | Answer | On time |
|---|
| May 23, 2022 | Mortgages | Trouble during payment process | NC | Explained | Yes |
| Apr 22, 2022 | Mortgages | Closing on a mortgage | MN | Explained | Yes |
| Jan 18, 2022 | Mortgages | Trouble during payment process | CA | Explained | Yes |
| Sep 17, 2021 | Mortgages | Closing on a mortgage | TX | Fixed | Yes |
| Aug 16, 2021 | Mortgages | Applying for a mortgage or refinancing an existing mortgage | FL | Explained | Yes |
| May 20, 2021 | Mortgages | Incorrect information on your reportAccount information incorrect | CA | Fixed | Yes |
| Dec 21, 2020 | Mortgages | Closing on a mortgage | TX | Explained | Yes |
| Oct 9, 2020 | Mortgages | Trouble during payment process | CA | Explained | Yes |
| Sep 24, 2020 | Mortgages | Struggling to pay mortgage | FL | Explained | Yes |
| Jun 19, 2020 | Mortgages | Trouble during payment process | CA | Explained | Yes |
| Jun 4, 2020 | Mortgages | Trouble during payment process | CA | Explained | Yes |
| May 13, 2020 | Mortgages | Trouble during payment process | CA | Explained | Yes |
| Mar 12, 2020 | Mortgages | Trouble during payment process | CA | Explained | Yes |
| Mar 6, 2020 | Mortgages | Closing on a mortgage | MI | Explained | Yes |
| Dec 18, 2019 | Mortgages | Trouble during payment process | CA | Explained | Yes |
| Nov 5, 2019 | Mortgages | Applying for a mortgage or refinancing an existing mortgage | NY | Explained | Yes |
| Aug 22, 2019 | Mortgages | Applying for a mortgage or refinancing an existing mortgage | VA | Explained | Yes |
| Jun 27, 2019 | Mortgages | Closing on a mortgage | NJ | Explained | Yes |
| Jun 6, 2019 | Mortgages | Struggling to pay mortgage | IL | Explained | Yes |
| Sep 18, 2018 | Mortgages | Struggling to pay mortgage | CA | Explained | Yes |
| Sep 6, 2018 | Mortgages | Closing on a mortgage | IL | Explained | Yes |
| Jul 23, 2018 | Mortgages | Struggling to pay mortgage | NY | Explained | Yes |
| Jun 29, 2018 | Mortgages | Incorrect information on your reportAccount information incorrect | OR | Explained | Yes |
| Jun 4, 2018 | Mortgages | Struggling to pay mortgage | CA | Explained | Yes |
| May 29, 2018 | Mortgages | Trouble during payment process | CA | Explained | Yes |
| May 14, 2018 | Mortgages | Struggling to pay mortgage | CA | Explained | Yes |
| Apr 5, 2018 | Mortgages | Trouble during payment process | CA | Fixed | Yes |
| Apr 4, 2018 | Mortgages | Struggling to pay mortgage | CA | Explained | Yes |
| Mar 31, 2018 | Mortgages | Struggling to pay mortgage | CA | Explained | Yes |
| Feb 28, 2018 | Mortgages | Trouble during payment process | MD | Explained | Yes |
Your rights with mortgage lenders & servicers
Your mortgage servicer must correct errors you report in a written notice of error and answer written requests for information, usually within 30 business days. It must apply payments on the day they arrive, and it generally cannot start foreclosure until you are more than 120 days behind or while a complete loss-mitigation application is pending.
Scam warning: Be careful of anyone who charges up front to save your home, tells you to stop paying your servicer, or asks you to sign over the deed. HUD-approved housing counselors help for free.
General information, not legal advice; rules vary by state. Plain-English guides
Talk about Popular Bank
No comments yet. Start the conversation - questions are welcome too.