Auto lender · complaint record
Premier Auto Credit complaints
Consumers have filed 145 complaints about Premier Auto Credit since 2018, 43 of them in the last 12 months (+65% on the year before). It answered 100% on time and closed 0% with relief for the customer - less often than a typical auto lender. The most common problem is incorrect information on your report. It is the 20th most complained-about of 193 auto lenders this year.
Weak response record. How it works
- Complaints on record
- 145
- Last 12 months
- 43
- Answered on time
- 100%
- Closed with relief
- 0%
- Last 30 days
- 1
- Rank
- #20 of 193
Since May 2018
+65% vs the year before
Industry: 98.2%
Typical auto lender: 9%
Newest: Oct 28, 2026
Most complained-about auto lenders
Premier Auto Credit complaints by month
The busiest month was December 2025 (11 complaints). Complaints in the last 12 months are up 65% on the year before. Complaints rise with a company's size and with news, so compare trends rather than totals.
How Premier Auto Credit answered last 12 months
- Closed with explanation43100%
"Closed with explanation" means the company replied but gave no money back and changed nothing. What each answer means
- Answers on time45/45100% on time
- Relief for customers0/400% closed with relief
- Complaint trend3/15+65% vs last year
What Premier Auto Credit complaints are about
Top Premier Auto Credit problems
Inside "Incorrect information on your report"
- Account information incorrect 10
- Account status incorrect 8
- Old information reappears or never goes away 3
- Information belongs to someone else 3
- Personal information incorrect 1
Where Premier Auto Credit complaints come from
Most complaints: California (107), Arizona (12), Nevada (7), Washington (5), Florida (3).
Premier Auto Credit compared with other auto lenders
| # | Company | Score | 12 months | Grade |
|---|---|---|---|---|
| 1 | Premier Auto CreditAuto loans & leases | 48 | 43 | D |
| 2 | The Savings GroupAuto loans & leases | 63 | 41 | C |
| 3 | AC AutoPay LLC, Denver, CO BranchAuto loans & leases | 60 | 38 | C |
| 4 | CARS AcquisitionAuto loans & leases | 81 | 34 | A |
| 5 | EA HoldingsAuto loans & leases | 3 | 33 | F |
| 6 | Innovate ManagedAuto loans & leases | 6 | 32 | F |
| 7 | Cooley EnterprisesAuto loans & leases | 8 | 31 | F |
| 8 | Challenge Financial ServicesAuto loans & leases | 5 | 27 | F |
Compare side by side: Premier Auto Credit vs The Savings Group · Premier Auto Credit vs AC AutoPay LLC, Denver, CO Branch · Premier Auto Credit vs CARS Acquisition · Premier Auto Credit vs EA Holdings
What people say about Premier Auto Credit
All experiencesNo experiences with Premier Auto Credit yet. Yours would be the first on the record - and the one the next person reads.
Share yoursLatest Premier Auto Credit complaints
Full log| Received | About | Issue | Answer |
|---|---|---|---|
| Oct 28, 2026 | Credit reporting | Improper use of your reportReporting company used your report improperly | Explained |
| Oct 15, 2026 | Auto loans & leases | Managing the loan or leaseProblem with additional products or services purchased with the loan | Explained |
| Oct 10, 2026 | Credit reporting | Incorrect information on your reportAccount information incorrect | Explained |
| Sep 30, 2026 | Credit reporting | Improper use of your reportReporting company used your report improperly | Explained |
| Sep 16, 2026 | Debt collection | Took or threatened to take negative or legal actionCollected or attempted to collect exempt funds | Explained |
| Aug 27, 2026 | Credit cards | Incorrect information on your reportAccount status incorrect | Explained |
| Aug 11, 2026 | Auto loans & leases | Getting a loan or leaseLoan opened without my consent or knowledge | Explained |
| Jul 31, 2026 | Auto loans & leases | RepossessionAccount reinstatement or redemption after repossession | Explained |
| Jul 20, 2026 | Credit reporting | Incorrect information on your reportAccount information incorrect | Explained |
| Jul 4, 2026 | Debt collection | Took or threatened to take negative or legal actionThreatened or suggested your credit would be damaged | Explained |
| Jun 24, 2026 | Auto loans & leases | Struggling to pay your loanDenied request to lower payments | Explained |
| Jun 23, 2026 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
Questions about Premier Auto Credit
How many complaints does Premier Auto Credit have?
Premier Auto Credit has 145 complaints on record since May 2018, including 43 in the last 12 months and 1 in the last 30 days. That makes it number 722 of every company by complaints this year.
Does Premier Auto Credit respond to complaints?
Yes. Premier Auto Credit answered 100% of its complaints on time (within 15 days) and closed 0% with relief - money back or a fix; 0% ended with money back. The rest were mostly closed with an explanation only. Its Response Score is 48/100 (grade D).
What do people complain about most with Premier Auto Credit?
The most common problems are incorrect information on your report (25), managing the loan or lease (24), took or threatened to take negative or legal action (7).
Is Premier Auto Credit legit?
Premier Auto Credit is a real company with a public complaint record: consumers have complained about it 145 times and it answers through the official complaint process. Whether it is right for you depends on the details - see is Premier Auto Credit legit? for the signals, red flags and how to protect yourself.
Are complaints about Premier Auto Credit going up or down?
Up. There were 43 complaints in the last 12 months against 26 in the 12 before (+65%). See every month.
How do I file a complaint against Premier Auto Credit?
Complain to Premier Auto Credit in writing first and keep a copy. If it isn't fixed, file an official complaint with the federal consumer financial regulator - the company must answer, usually within 15 days. Our step-by-step guide: how to file a complaint against a company. Then share your experience here so others know.
Where do most Premier Auto Credit complaints come from?
Most come from California (107), Arizona (12), Nevada (7). Big states file more complaints, so the map shows complaints per 100,000 people.
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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