Mortgage company · complaint record
Quantum Servicing complaints
Filed under Quantum Servicing Corporation
Consumers have filed 36 complaints about Quantum Servicing since 2012, none in the last 12 months. It answered 86.1% on time and closed 0% with relief for the customer. The most common problem is loan servicing, payments, escrow account.
Rated once a company has 25+ complaints in 12 months. How it works
- Complaints on record
- 36
- Last 12 months
- 0
- Answered on time
- 86.1%
- Closed with relief
- 0%
- Last 30 days
- 0
- Rank
- -
Since February 2012
new vs the year before
Industry: 96%
Typical mortgage company: 5%
Newest: Dec 10, 2024
Quantum Servicing complaints by month
The busiest month was May 2012 (5 complaints). Complaints rise with a company's size and with news, so compare trends rather than totals.
How Quantum Servicing answered all time
- Closed with explanation3597.2%
- Closed12.8%
"Closed with explanation" means the company replied but gave no money back and changed nothing. What each answer means
What Quantum Servicing complaints are about
Top Quantum Servicing problems
Where Quantum Servicing complaints come from
Most complaints: Georgia (7), New York (7), New Jersey (5), Florida (3), North Carolina (3).
Quantum Servicing compared with other mortgage lenders & servicers
| # | Company | Score | 12 months | Grade |
|---|---|---|---|---|
| 1 | Midwest Loan ServicesMortgages | 50 | 29 | C |
| 2 | Truhome SolutionsMortgages | 43 | 28 | D |
| 3 | NEXA MortgageMortgages | 8 | 28 | F |
| 4 | HilltopMortgages | 51 | 28 | C |
| 5 | Land Home Financial ServicesMortgages | 21 | 27 | F |
| 6 | First United Bank and TrustMortgages | 60 | 27 | C |
| 7 | A&D MortgageMortgages | 45 | 25 | D |
| 8 | Quantum ServicingMortgages | - | 0 | - |
Compare side by side: Quantum Servicing vs Midwest Loan Services · Quantum Servicing vs Truhome Solutions · Quantum Servicing vs NEXA Mortgage · Quantum Servicing vs Hilltop
What people say about Quantum Servicing
All experiencesNo experiences with Quantum Servicing yet. Yours would be the first on the record - and the one the next person reads.
Share yoursLatest Quantum Servicing complaints
Full log| Received | About | Issue | Answer |
|---|---|---|---|
| Dec 10, 2024 | Mortgages | Trouble during payment processPayment process | Explained |
| Apr 26, 2019 | Credit reporting | Incorrect information on your reportInformation is missing that should be on the report | Explained |
| Aug 11, 2017 | Debt collection | False statements or representationAttempted to collect wrong amount | Explained |
| Dec 14, 2016 | Mortgages | Loan servicing, payments, escrow account | Closed |
| Jun 1, 2016 | Mortgages | Loan servicing, payments, escrow account | Explained |
| Apr 11, 2016 | Mortgages | Loan modification,collection,foreclosure | Explained |
| Feb 25, 2016 | Mortgages | Settlement process and costs | Explained |
| Feb 20, 2016 | Mortgages | Loan servicing, payments, escrow account | Explained |
| Dec 8, 2015 | Mortgages | Loan servicing, payments, escrow account | Explained |
| Jul 7, 2015 | Mortgages | Loan servicing, payments, escrow account | Explained |
| Apr 16, 2015 | Debt collection | Communication tacticsCalled after sent written cease of comm | Explained |
| Apr 13, 2015 | Mortgages | Loan servicing, payments, escrow account | Explained |
Questions about Quantum Servicing
How many complaints does Quantum Servicing have?
Quantum Servicing has 36 complaints on record since February 2012, including 0 in the last 12 months and 0 in the last 30 days.
Does Quantum Servicing respond to complaints?
Yes. Quantum Servicing answered 86.1% of its complaints on time (within 15 days) and closed 0% with relief - money back or a fix. The rest were mostly closed with an explanation only.
What do people complain about most with Quantum Servicing?
The most common problems are loan servicing, payments, escrow account (14), loan modification,collection,foreclosure (13), other (2).
Is Quantum Servicing legit?
Quantum Servicing is a real company with a public complaint record: consumers have complained about it 36 times and it answers through the official complaint process. Whether it is right for you depends on the details - see is Quantum Servicing legit? for the signals, red flags and how to protect yourself.
How do I file a complaint against Quantum Servicing?
Complain to Quantum Servicing in writing first and keep a copy. If it isn't fixed, file an official complaint with the federal consumer financial regulator - the company must answer, usually within 15 days. Our step-by-step guide: how to file a complaint against a company. Then share your experience here so others know.
Where do most Quantum Servicing complaints come from?
Most come from Georgia (7), New York (7), New Jersey (5). Big states file more complaints, so the map shows complaints per 100,000 people.
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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