Mortgage company · complaint record
Reliance First Capital complaints
Filed under RELIANCE FIRST CAPITAL LLC
Consumers have filed 99 complaints about Reliance First Capital since 2012, 11 of them in the last 12 months (-50% on the year before). It answered 90.9% on time and closed 9% with relief for the customer. The most common problem is incorrect information on your report.
Rated once a company has 25+ complaints in 12 months. How it works
- Complaints on record
- 99
- Last 12 months
- 11
- Answered on time
- 90.9%
- Closed with relief
- 9%
- Last 30 days
- 0
- Rank
- #127 of 595
Since September 2012
-50% vs the year before
Industry: 96%
Typical mortgage company: 5%
Newest: Sep 8, 2026
Most complained-about mortgage lenders & servicers
Reliance First Capital complaints by month
The busiest month was May 2023 (5 complaints). Complaints in the last 12 months are down 50% on the year before. Complaints rise with a company's size and with news, so compare trends rather than totals.
How Reliance First Capital answered all time
- Closed with monetary relief1919.2%
- Closed with non-monetary relief55.1%
- Closed with explanation7272.7%
- Closed33%
"Closed with explanation" means the company replied but gave no money back and changed nothing. What each answer means
What Reliance First Capital complaints are about
Top Reliance First Capital problems
Inside "Trouble during payment process"
- Trying to communicate with the company to fix an issue while managing or servicing your loan 7
- Escrow, taxes, or insurance 4
- Payment process 4
- Fees charged 1
- Loan sold or transferred to another company 1
Where Reliance First Capital complaints come from
Most complaints: Georgia (13), North Carolina (10), Alabama (9), Ohio (9), Pennsylvania (8).
Reliance First Capital compared with other mortgage lenders & servicers
| # | Company | Score | 12 months | Grade |
|---|---|---|---|---|
| 1 | Midwest Loan ServicesMortgages | 50 | 29 | C |
| 2 | Truhome SolutionsMortgages | 43 | 28 | D |
| 3 | NEXA MortgageMortgages | 8 | 28 | F |
| 4 | HilltopMortgages | 51 | 28 | C |
| 5 | Land Home Financial ServicesMortgages | 21 | 27 | F |
| 6 | First United Bank and TrustMortgages | 60 | 27 | C |
| 7 | A&D MortgageMortgages | 45 | 25 | D |
| 8 | Reliance First CapitalMortgages | - | 11 | - |
Compare side by side: Reliance First Capital vs Midwest Loan Services · Reliance First Capital vs Truhome Solutions · Reliance First Capital vs NEXA Mortgage · Reliance First Capital vs Hilltop
What people say about Reliance First Capital
All experiencesNo experiences with Reliance First Capital yet. Yours would be the first on the record - and the one the next person reads.
Share yoursLatest Reliance First Capital complaints
Full log| Received | About | Issue | Answer |
|---|---|---|---|
| Sep 8, 2026 | Mortgages | Trouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loan | Explained |
| Aug 30, 2026 | Mortgages | Struggling to pay mortgageApplying for or obtaining a modification, forbearance plan, short sale, or deed-in-lieu | Explained |
| Aug 20, 2026 | Credit reporting | Incorrect information on your reportPublic record information inaccurate | Explained |
| Jul 27, 2026 | Mortgages | Trouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loan | Explained |
| Jul 14, 2026 | Mortgages | Applying for a mortgage or refinancing an existing mortgageDelays in the application process | Explained |
| Mar 18, 2026 | Mortgages | Closing on a mortgageDelays with the closing process | Explained |
| Mar 11, 2026 | Credit reporting | Incorrect information on your reportInformation belongs to someone else | Explained |
| Dec 18, 2025 | Mortgages | Applying for a mortgage or refinancing an existing mortgageConfusing or misleading advertising or marketing | Fixed |
| Dec 16, 2025 | Credit reporting | Improper use of your reportCredit inquiries on your report that you don't recognize | Explained |
| Dec 12, 2025 | Credit reporting | Incorrect information on your reportAccount status incorrect | Explained |
| Nov 25, 2025 | Mortgages | Problem with a company's investigation into an existing problemTheir investigation did not fix an error on your report | Explained |
| Oct 24, 2025 | Mortgages | Trouble during payment processLoan sold or transferred to another company | Explained |
Questions about Reliance First Capital
How many complaints does Reliance First Capital have?
Reliance First Capital has 99 complaints on record since September 2012, including 11 in the last 12 months and 0 in the last 30 days. That makes it number 1,392 of every company by complaints this year.
Does Reliance First Capital respond to complaints?
Yes. Reliance First Capital answered 90.9% of its complaints on time (within 15 days) and closed 9% with relief - money back or a fix; 0% ended with money back. The rest were mostly closed with an explanation only.
What do people complain about most with Reliance First Capital?
The most common problems are incorrect information on your report (9), trouble during payment process (26), applying for a mortgage or refinancing an existing mortgage (22).
Is Reliance First Capital legit?
Reliance First Capital is a real company with a public complaint record: consumers have complained about it 99 times and it answers through the official complaint process. Whether it is right for you depends on the details - see is Reliance First Capital legit? for the signals, red flags and how to protect yourself.
Are complaints about Reliance First Capital going up or down?
Down. There were 11 complaints in the last 12 months against 22 in the 12 before (-50%). See every month.
How do I file a complaint against Reliance First Capital?
Complain to Reliance First Capital in writing first and keep a copy. If it isn't fixed, file an official complaint with the federal consumer financial regulator - the company must answer, usually within 15 days. Our step-by-step guide: how to file a complaint against a company. Then share your experience here so others know.
Where do most Reliance First Capital complaints come from?
Most come from Georgia (13), North Carolina (10), Alabama (9). Big states file more complaints, so the map shows complaints per 100,000 people.
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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