Mortgage company · complaint record
Renew Financial complaints
Filed under Renew Financial Holdings Inc
Consumers have filed 20 complaints about Renew Financial since 2019, 2 of them in the last 12 months. It answered 0% on time and closed 6% with relief for the customer. The most common problem is trouble during payment process.
Rated once a company has 25+ complaints in 12 months. How it works
- Complaints on record
- 20
- Last 12 months
- 2
- Answered on time
- 0%
- Closed with relief
- 6%
- Last 30 days
- 0
- Rank
- #300 of 595
Since August 2019
new vs the year before
Industry: 96%
Typical mortgage company: 5%
Newest: Jul 29, 2026
Most complained-about mortgage lenders & servicers
Renew Financial complaints by month
The busiest month was August 2019 (2 complaints). Complaints rise with a company's size and with news, so compare trends rather than totals.
How Renew Financial answered all time
- Closed with monetary relief15%
- Closed with explanation1575%
- Untimely response420%
"Closed with explanation" means the company replied but gave no money back and changed nothing. What each answer means
What Renew Financial complaints are about
Top Renew Financial problems
Inside "False statements or representation"
- Attempted to collect wrong amount 3
Where Renew Financial complaints come from
Most complaints: California (9), Florida (7), Pennsylvania (2), Illinois (1).
Renew Financial compared with other mortgage lenders & servicers
| # | Company | Score | 12 months | Grade |
|---|---|---|---|---|
| 1 | Midwest Loan ServicesMortgages | 50 | 29 | C |
| 2 | Truhome SolutionsMortgages | 43 | 28 | D |
| 3 | NEXA MortgageMortgages | 8 | 28 | F |
| 4 | HilltopMortgages | 51 | 28 | C |
| 5 | Land Home Financial ServicesMortgages | 21 | 27 | F |
| 6 | First United Bank and TrustMortgages | 60 | 27 | C |
| 7 | A&D MortgageMortgages | 45 | 25 | D |
| 8 | Renew FinancialMortgages | - | 2 | - |
Compare side by side: Renew Financial vs Midwest Loan Services · Renew Financial vs Truhome Solutions · Renew Financial vs NEXA Mortgage · Renew Financial vs Hilltop
What people say about Renew Financial
All experiencesNo experiences with Renew Financial yet. Yours would be the first on the record - and the one the next person reads.
Share yoursLatest Renew Financial complaints
Full logQuestions about Renew Financial
How many complaints does Renew Financial have?
Renew Financial has 20 complaints on record since August 2019, including 2 in the last 12 months and 0 in the last 30 days. That makes it number 2,550 of every company by complaints this year.
Does Renew Financial respond to complaints?
Yes. Renew Financial answered 0% of its complaints on time (within 15 days) and closed 6% with relief - money back or a fix. The rest were mostly closed with an explanation only.
What do people complain about most with Renew Financial?
The most common problems are trouble during payment process (2), getting the loan (2), false statements or representation (3).
Is Renew Financial legit?
Renew Financial is a real company with a public complaint record: consumers have complained about it 20 times and it answers through the official complaint process. Whether it is right for you depends on the details - see is Renew Financial legit? for the signals, red flags and how to protect yourself.
How do I file a complaint against Renew Financial?
Complain to Renew Financial in writing first and keep a copy. If it isn't fixed, file an official complaint with the federal consumer financial regulator - the company must answer, usually within 15 days. Our step-by-step guide: how to file a complaint against a company. Then share your experience here so others know.
Where do most Renew Financial complaints come from?
Most come from California (9), Florida (7), Pennsylvania (2). Big states file more complaints, so the map shows complaints per 100,000 people.
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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