Mortgage company · complaint record
Secure One Capital complaints
Filed under Secure One Capital Corporation
Consumers have filed 20 complaints about Secure One Capital since 2015, none in the last 12 months. It answered 60% on time and closed 25% with relief for the customer. The most common problem is applying for a mortgage or refinancing an existing mortgage.
Rated once a company has 25+ complaints in 12 months. How it works
- Complaints on record
- 20
- Last 12 months
- 0
- Answered on time
- 60%
- Closed with relief
- 25%
- Last 30 days
- 0
- Rank
- -
Since July 2015
new vs the year before
Industry: 96%
Typical mortgage company: 5%
Newest: Oct 23, 2024
Secure One Capital complaints by month
The busiest month was January 2018 (3 complaints). Complaints rise with a company's size and with news, so compare trends rather than totals.
How Secure One Capital answered all time
- Closed with monetary relief315%
- Closed with non-monetary relief210%
- Closed with explanation1575%
"Closed with explanation" means the company replied but gave no money back and changed nothing. What each answer means
What Secure One Capital complaints are about
Top Secure One Capital problems
Inside "Applying for a mortgage or refinancing an existing mortgage"
- Confusing or misleading advertising or marketing 1
Where Secure One Capital complaints come from
Most complaints: California (11), Colorado (4), Florida (2), New Jersey (2), Connecticut (1).
Secure One Capital compared with other mortgage lenders & servicers
| # | Company | Score | 12 months | Grade |
|---|---|---|---|---|
| 1 | Midwest Loan ServicesMortgages | 50 | 29 | C |
| 2 | Truhome SolutionsMortgages | 43 | 28 | D |
| 3 | NEXA MortgageMortgages | 8 | 28 | F |
| 4 | HilltopMortgages | 51 | 28 | C |
| 5 | Land Home Financial ServicesMortgages | 21 | 27 | F |
| 6 | First United Bank and TrustMortgages | 60 | 27 | C |
| 7 | A&D MortgageMortgages | 45 | 25 | D |
| 8 | Secure One CapitalMortgages | - | 0 | - |
Compare side by side: Secure One Capital vs Midwest Loan Services · Secure One Capital vs Truhome Solutions · Secure One Capital vs NEXA Mortgage · Secure One Capital vs Hilltop
What people say about Secure One Capital
All experiencesNo experiences with Secure One Capital yet. Yours would be the first on the record - and the one the next person reads.
Share yoursLatest Secure One Capital complaints
Full logQuestions about Secure One Capital
How many complaints does Secure One Capital have?
Secure One Capital has 20 complaints on record since July 2015, including 0 in the last 12 months and 0 in the last 30 days.
Does Secure One Capital respond to complaints?
Yes. Secure One Capital answered 60% of its complaints on time (within 15 days) and closed 25% with relief - money back or a fix. The rest were mostly closed with an explanation only.
What do people complain about most with Secure One Capital?
The most common problems are applying for a mortgage or refinancing an existing mortgage (8), closing on a mortgage (6), loan modification,collection,foreclosure (1).
Is Secure One Capital legit?
Secure One Capital is a real company with a public complaint record: consumers have complained about it 20 times and it answers through the official complaint process. Whether it is right for you depends on the details - see is Secure One Capital legit? for the signals, red flags and how to protect yourself.
How do I file a complaint against Secure One Capital?
Complain to Secure One Capital in writing first and keep a copy. If it isn't fixed, file an official complaint with the federal consumer financial regulator - the company must answer, usually within 15 days. Our step-by-step guide: how to file a complaint against a company. Then share your experience here so others know.
Where do most Secure One Capital complaints come from?
Most come from California (11), Colorado (4), Florida (2). Big states file more complaints, so the map shows complaints per 100,000 people.
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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