Share your experienceShare
Companies A-Z Rankings Categories Problems By state Latest complaints Trends Compare Experiences Reports Guides Share your experience
Theme

Complaint log

SoFi complaint log

The newest complaints about SoFi, as they are published, with the company's answer. Open any one for the full record and to discuss it.

ReceivedAboutIssueStateAnswerOn time
Oct 10, 2026Payday & personal loansProblem with additional add-on products or servicesFLExplainedYes
Oct 10, 2026Bank accountsManaging an accountProblem using a debit or ATM cardINExplainedYes
Oct 10, 2026CryptoFraud or scamIDExplainedYes
Oct 10, 2026Bank accountsClosing an accountCompany closed your accountTXExplainedYes
Oct 10, 2026Bank accountsProblem with a lender or other company charging your accountMoney was taken from your account on the wrong day or for the wrong amountCAExplainedYes
Oct 10, 2026Bank accountsManaging an accountCashing a checkNHExplainedYes
Oct 10, 2026Bank accountsManaging an accountDeposits and withdrawalsWVExplainedYes
Oct 9, 2026Payday & personal loansStruggling to pay your loanNYExplainedYes
Oct 9, 2026Bank accountsClosing an accountCompany closed your accountCTExplainedYes
Oct 9, 2026Bank accountsProblem caused by your funds being lowOverdrafts and overdraft feesAZExplainedYes
Oct 9, 2026Bank accountsManaging an accountProblem using a debit or ATM cardCAMoney backYes
Oct 9, 2026Payday & personal loansGetting the loanILExplainedYes
Oct 9, 2026Credit cardsProblem with a purchase shown on your statementCredit card company isn't resolving a dispute about a purchase on your statementNJExplainedYes
Oct 9, 2026Bank accountsManaging an accountDeposits and withdrawalsWAMoney backYes
Oct 9, 2026Bank accountsManaging an accountBanking errorsFLExplainedYes
Oct 9, 2026Bank accountsManaging an accountDeposits and withdrawalsPAExplainedYes
Oct 9, 2026Bank accountsManaging an accountDeposits and withdrawalsNCExplainedYes
Oct 9, 2026CryptoOther transaction problemTXExplainedYes
Oct 9, 2026Bank accountsClosing an accountCompany closed your accountCAExplainedYes
Oct 9, 2026Bank accountsManaging an accountProblem using a debit or ATM cardNCExplainedYes
Oct 9, 2026Payday & personal loansGetting the loanAZExplainedYes
Oct 9, 2026Credit reportingIncorrect information on your reportAccount status incorrectSCExplainedYes
Oct 9, 2026Credit cardsFees or interestProblem with feesWVExplainedYes
Oct 9, 2026Money transfers & appsFraud or scamMAExplainedYes
Oct 9, 2026Bank accountsManaging an accountProblem using a debit or ATM cardFLExplainedYes
Oct 8, 2026Student loansGetting a loanDenied loanTXExplainedYes
Oct 8, 2026Payday & personal loansGetting the loanFLExplainedYes
Oct 8, 2026Payday & personal loansStruggling to pay your loanAZExplainedYes
Oct 8, 2026Bank accountsManaging an accountFunds not handled or disbursed as instructedCAExplainedYes
Oct 8, 2026Bank accountsManaging an accountProblem accessing accountINExplainedYes
Oct 8, 2026Payday & personal loansGetting the loanPAFixedYes
Oct 8, 2026Credit reportingIncorrect information on your reportAccount information incorrectNYExplainedYes
Oct 8, 2026Bank accountsProblem with a lender or other company charging your accountTransaction was not authorizedFLExplainedYes
Oct 8, 2026Bank accountsOpening an accountDidn't receive terms that were advertisedMIExplainedYes
Oct 8, 2026Bank accountsProblem with a lender or other company charging your accountTransaction was not authorizedMTExplainedYes
Oct 8, 2026Bank accountsManaging an accountDeposits and withdrawalsCTExplainedYes
Oct 8, 2026Bank accountsProblem with a lender or other company charging your accountTransaction was not authorizedLAExplainedYes
Oct 8, 2026Debt collectionCommunication tacticsFrequent or repeated callsCAExplainedYes
Oct 8, 2026Bank accountsClosing an accountCompany closed your accountNJExplainedYes
Oct 7, 2026Bank accountsClosing an accountFunds not received from closed accountTNExplainedYes
Oct 7, 2026Bank accountsManaging an accountFunds not handled or disbursed as instructedCAExplainedYes
Oct 7, 2026Bank accountsManaging an accountProblem making or receiving paymentsPAExplainedYes
Oct 7, 2026Bank accountsClosing an accountFunds not received from closed accountCAExplainedYes
Oct 7, 2026Money transfers & appsConfusing or missing disclosuresNVExplainedYes
Oct 7, 2026Bank accountsProblem with a lender or other company charging your accountTransaction was not authorizedTXExplainedYes
Oct 7, 2026Payday & personal loansGetting the loanPAMoney backYes
Oct 7, 2026Bank accountsManaging an accountFunds not handled or disbursed as instructedMIExplainedYes
Oct 7, 2026Bank accountsManaging an accountDeposits and withdrawalsCAExplainedYes
Oct 7, 2026Credit reportingProblem with a company's investigation into an existing problemProblem with personal statement of disputeWVExplainedYes
Oct 7, 2026Debt collectionFalse statements or representationAttempted to collect wrong amountAZExplainedYes

Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

Check the record before you sign.

Then add to it. Every experience you share - good or bad - goes on that company's record and helps the next person decide. Two minutes, anonymous.

Share your experience