Mortgage company · complaint record
Solidifi US complaints
Filed under Solidifi US, Inc.
Consumers have filed 14 complaints about Solidifi US since 2016, none in the last 12 months. It answered 100% on time and closed 43% with relief for the customer. The most common problem is closing on a mortgage.
Rated once a company has 25+ complaints in 12 months. How it works
- Complaints on record
- 14
- Last 12 months
- 0
- Answered on time
- 100%
- Closed with relief
- 43%
- Last 30 days
- 0
- Rank
- -
Since January 2016
new vs the year before
Industry: 96%
Typical mortgage company: 5%
Newest: Jun 25, 2025
Solidifi US complaints by month
The busiest month was July 2019 (3 complaints). Complaints rise with a company's size and with news, so compare trends rather than totals.
How Solidifi US answered all time
- Closed with monetary relief535.7%
- Closed with non-monetary relief17.1%
- Closed with explanation857.1%
"Closed with explanation" means the company replied but gave no money back and changed nothing. What each answer means
What Solidifi US complaints are about
Top Solidifi US problems
Where Solidifi US complaints come from
Most complaints: Maryland (2), Florida (2), Georgia (1), Iowa (1), District of Columbia (1).
Solidifi US compared with other mortgage lenders & servicers
| # | Company | Score | 12 months | Grade |
|---|---|---|---|---|
| 1 | Midwest Loan ServicesMortgages | 50 | 29 | C |
| 2 | Truhome SolutionsMortgages | 43 | 28 | D |
| 3 | NEXA MortgageMortgages | 8 | 28 | F |
| 4 | HilltopMortgages | 51 | 28 | C |
| 5 | Land Home Financial ServicesMortgages | 21 | 27 | F |
| 6 | First United Bank and TrustMortgages | 60 | 27 | C |
| 7 | A&D MortgageMortgages | 45 | 25 | D |
| 8 | Solidifi USMortgages | - | 0 | - |
Compare side by side: Solidifi US vs Midwest Loan Services · Solidifi US vs Truhome Solutions · Solidifi US vs NEXA Mortgage · Solidifi US vs Hilltop
What people say about Solidifi US
All experiencesNo experiences with Solidifi US yet. Yours would be the first on the record - and the one the next person reads.
Share yoursLatest Solidifi US complaints
Full log| Received | About | Issue | Answer |
|---|---|---|---|
| Jun 25, 2025 | Mortgages | Applying for a mortgage or refinancing an existing mortgageNegative impact of inaccurate appraisal | Explained |
| Jun 21, 2021 | Mortgages | Closing on a mortgage | Explained |
| Jun 8, 2021 | Mortgages | Closing on a mortgage | Explained |
| Apr 22, 2021 | Mortgages | Applying for a mortgage or refinancing an existing mortgage | Fixed |
| Apr 21, 2021 | Mortgages | Closing on a mortgage | Money back |
| Mar 17, 2021 | Mortgages | Closing on a mortgage | Explained |
| Feb 25, 2021 | Mortgages | Trouble during payment process | Money back |
| Jan 2, 2021 | Credit reporting | Incorrect information on your reportPublic record information inaccurate | Explained |
| Oct 5, 2020 | Money transfers & apps | Confusing or missing disclosures | Money back |
| Jul 31, 2019 | Mortgages | Applying for a mortgage or refinancing an existing mortgage | Explained |
| Jul 29, 2019 | Mortgages | Closing on a mortgage | Money back |
| Jul 24, 2019 | Credit reporting | Problem with a company's investigation into an existing issueProblem with personal statement of dispute | Explained |
Questions about Solidifi US
How many complaints does Solidifi US have?
Solidifi US has 14 complaints on record since January 2016, including 0 in the last 12 months and 0 in the last 30 days.
Does Solidifi US respond to complaints?
Yes. Solidifi US answered 100% of its complaints on time (within 15 days) and closed 43% with relief - money back or a fix. The rest were mostly closed with an explanation only.
What do people complain about most with Solidifi US?
The most common problems are closing on a mortgage (5), applying for a mortgage or refinancing an existing mortgage (3), application, originator, mortgage broker (2).
Is Solidifi US legit?
Solidifi US is a real company with a public complaint record: consumers have complained about it 14 times and it answers through the official complaint process. Whether it is right for you depends on the details - see is Solidifi US legit? for the signals, red flags and how to protect yourself.
How do I file a complaint against Solidifi US?
Complain to Solidifi US in writing first and keep a copy. If it isn't fixed, file an official complaint with the federal consumer financial regulator - the company must answer, usually within 15 days. Our step-by-step guide: how to file a complaint against a company. Then share your experience here so others know.
Where do most Solidifi US complaints come from?
Most come from Maryland (2), Florida (2), Georgia (1). Big states file more complaints, so the map shows complaints per 100,000 people.
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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