Student loans
Student Zoom student loans complaints
Consumers have filed 8 complaints about Student Zoom's student loans. See the whole Student Zoom record.
Student Zoom against other student loan servicers
| # | Company | 12 months | On time | Relief |
|---|---|---|---|---|
| 1 | MOHELA | 7,252 | 36% | 2% |
| 2 | Nelnet | 3,551 | 99.9% | 0% |
| 3 | Maximus Federal Services | 2,391 | 100% | 0% |
| 4 | Servicer under contract with Federal Student Aid | 1,520 | 0% | - |
| 5 | Edfinancial Services | 1,456 | 98.9% | 0% |
| 6 | Sallie Mae | 716 | 100% | 12% |
| 7 | Central Research | 530 | 99.8% | 0% |
| 8 | Navient | 462 | 100% | 0% |
| 9 | Climb Credit | 304 | 100% | 0% |
| 10 | AES / PHEAA | 206 | 100% | 14% |
| 11 | SoFi | 160 | 100% | 9% |
| 12 | Goal Structured Solutions | 108 | 100% | 0% |
| 13 | Student Zoom | 0 | - | - |
Latest Student Zoom student loans complaints
| Received | About | Issue | Answer |
|---|---|---|---|
| Aug 5, 2017 | Student loans | Struggling to repay your loanProblem lowering your monthly payments | No timely reply |
| Jul 28, 2017 | Student loans | Dealing with your lender or servicerReceived bad information about your loan | No timely reply |
| Aug 25, 2016 | Student loans | Can't repay my loanCan't decrease my monthly payments | No timely reply |
| Jun 2, 2016 | Student loans | Dealing with my lender or servicerTrouble with how payments are handled | No timely reply |
| Mar 1, 2016 | Student loans | Dealing with my lender or servicerTrouble with how payments are handled | No timely reply |
| Feb 27, 2016 | Student loans | Dealing with my lender or servicerTrouble with how payments are handled | No timely reply |
| Nov 9, 2015 | Student loans | Dealing with my lender or servicerHaving problems with customer service | No timely reply |
| Jan 12, 2015 | Student loans | Dealing with my lender or servicerReceived bad information about my loan | Explained |
Your rights with student loan servicers
Federal student loan borrowers can switch to an income-driven repayment plan, ask for deferment or forbearance, and apply for forgiveness programs such as Public Service Loan Forgiveness through studentaid.gov. The Federal Student Aid ombudsman helps with disputes your servicer will not fix. Private loans follow the contract and state law instead.
General information, not legal advice; rules vary by state. Plain-English guides
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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