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Complaint log

Synovus Bank complaint log

The newest complaints about Synovus Bank, as they are published, with the company's answer. Open any one for the full record and to discuss it.

ReceivedAboutIssueStateAnswerOn time
Dec 27, 2025Credit reportingIncorrect information on your reportInformation belongs to someone elseFLExplainedYes
Dec 26, 2025Credit reportingIncorrect information on your reportAccount status incorrectTXExplainedYes
Dec 25, 2025Debt collectionWritten notification about debtDidn't receive enough information to verify debtGAExplainedYes
Dec 24, 2025Credit reportingIncorrect information on your reportInformation belongs to someone elseNYExplainedYes
Dec 24, 2025Debt collectionTook or threatened to take negative or legal actionThreatened or suggested your credit would be damagedGAFixedYes
Dec 24, 2025Debt collectionTook or threatened to take negative or legal actionThreatened or suggested your credit would be damagedMAFixedYes
Dec 23, 2025Debt collectionTook or threatened to take negative or legal actionThreatened or suggested your credit would be damagedAZExplainedYes
Dec 23, 2025Credit cardsOther features, terms, or problemsOther problemPAFixedYes
Dec 23, 2025Credit reportingIncorrect information on your reportAccount status incorrectFLExplainedYes
Dec 23, 2025Credit cardsProblem with a purchase shown on your statementCredit card company isn't resolving a dispute about a purchase on your statementMIMoney backYes
Dec 23, 2025Credit reportingIncorrect information on your reportPersonal information incorrectNCExplainedYes
Dec 23, 2025Credit reportingIncorrect information on your reportAccount information incorrectMIExplainedYes
Dec 23, 2025Credit reportingIncorrect information on your reportAccount status incorrectMAFixedYes
Dec 23, 2025Debt collectionTook or threatened to take negative or legal actionThreatened or suggested your credit would be damagedNJExplainedYes
Dec 23, 2025Debt collectionTook or threatened to take negative or legal actionThreatened or suggested your credit would be damagedPAFixedYes
Dec 22, 2025Credit cardsClosing your accountCompany closed your accountPAExplainedYes
Dec 22, 2025Debt collectionTook or threatened to take negative or legal actionThreatened or suggested your credit would be damagedNCFixedYes
Dec 22, 2025Debt collectionTook or threatened to take negative or legal actionThreatened or suggested your credit would be damagedFLExplainedYes
Dec 21, 2025Credit reportingIncorrect information on your reportInformation belongs to someone elseNYFixedYes
Dec 20, 2025Debt collectionTook or threatened to take negative or legal actionThreatened or suggested your credit would be damagedAZFixedYes
Dec 18, 2025Credit reportingIncorrect information on your reportAccount information incorrectALFixedYes
Dec 18, 2025Credit reportingIncorrect information on your reportAccount information incorrectALExplainedYes
Dec 17, 2025Debt collectionTook or threatened to take negative or legal actionThreatened or suggested your credit would be damagedNVExplainedYes
Dec 17, 2025Credit reportingImproper use of your reportReporting company used your report improperlyPAExplainedYes
Dec 16, 2025Credit cardsTrouble using your cardCan't use card to make purchasesTXExplainedYes
Dec 15, 2025Credit cardsClosing your accountCan't close your accountTXExplainedYes
Dec 15, 2025Credit cardsFees or interestProblem with feesCTExplainedYes
Dec 15, 2025Credit reportingImproper use of your reportReporting company used your report improperlyMIFixedYes
Dec 15, 2025Credit reportingIncorrect information on your reportInformation belongs to someone elsePAExplainedYes
Dec 13, 2025Money transfers & appsMoney was not available when promisedMIExplainedYes
Dec 13, 2025Credit cardsOther features, terms, or problemsOther problemFLMoney backYes
Dec 12, 2025Bank accountsManaging an accountFunds not handled or disbursed as instructedFLExplainedYes
Dec 12, 2025Debt collectionTook or threatened to take negative or legal actionThreatened or suggested your credit would be damagedNVExplainedYes
Dec 12, 2025Credit reportingImproper use of your reportReporting company used your report improperlyTXExplainedYes
Dec 11, 2025Credit reportingIncorrect information on your reportAccount status incorrectFLExplainedYes
Dec 11, 2025Credit reportingProblem with a company's investigation into an existing problemDifficulty submitting a dispute or getting information about a dispute over the phoneOHExplainedYes
Dec 10, 2025Credit cardsProblem when making paymentsProblem during payment processTNExplainedYes
Dec 10, 2025Debt collectionTook or threatened to take negative or legal actionThreatened or suggested your credit would be damagedVAFixedYes
Dec 10, 2025Credit reportingIncorrect information on your reportAccount information incorrectVAExplainedYes
Dec 9, 2025Debt collectionWritten notification about debtDidn't receive enough information to verify debtCTFixedYes
Dec 6, 2025Credit reportingProblem with a company's investigation into an existing problemTheir investigation did not fix an error on your reportFLExplainedYes
Dec 5, 2025Credit cardsOther features, terms, or problemsOther problemTXExplainedYes
Dec 4, 2025Credit reportingProblem with a company's investigation into an existing problemTheir investigation did not fix an error on your reportNYExplainedYes
Dec 3, 2025Credit cardsClosing your accountCan't close your accountNHMoney backYes
Dec 3, 2025Credit reportingIncorrect information on your reportAccount information incorrectLAFixedYes
Dec 3, 2025Credit reportingImproper use of your reportReporting company used your report improperlyNEExplainedYes
Dec 2, 2025Bank accountsManaging an accountProblem making or receiving paymentsGAExplainedYes
Dec 2, 2025Debt collectionWritten notification about debtDidn't receive notice of right to disputeTXExplainedYes
Dec 2, 2025Bank accountsProblem with a lender or other company charging your accountTransaction was not authorizedFLMoney backYes
Dec 1, 2025Credit reportingIncorrect information on your reportAccount status incorrectPAFixedYes

Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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