Auto loans & leases
Tesla auto loans & leases complaints
Consumers have filed 460 complaints about Tesla's auto loans & leases, 147 in the last 12 months (+17%). Tesla answered 52.4% on time and closed 0% with relief. See the whole Tesla record.
Tesla against other auto lenders
| # | Company | 12 months | On time | Relief |
|---|---|---|---|---|
| 1 | Santander Holdings USA | 2,463 | 100% | 36% |
| 2 | Ally Financial | 1,987 | 100% | 4% |
| 3 | Westlake Financial | 1,921 | 100% | 0% |
| 4 | Credit Acceptance | 1,277 | 99.7% | 4% |
| 5 | Capital One | 1,225 | 100% | 2% |
| 6 | Bridgecrest | 1,019 | 99.5% | 0% |
| 7 | Hyundai Capital America | 996 | 100% | 0% |
| 8 | Toyota Financial Services | 938 | 99.9% | 6% |
| 9 | Exeter Finance | 830 | 99.9% | 0% |
| 10 | Wells Fargo | 686 | 100% | 19% |
| 11 | American Honda Finance | 556 | 99.6% | 0% |
| 12 | American Credit Acceptance | 554 | 100% | 0% |
| 13 | Tesla | 147 | 52.4% | 0% |
Latest Tesla auto loans & leases complaints
| Received | About | Issue | Answer |
|---|---|---|---|
| Jan 3, 2026 | Auto loans & leases | Getting a loan or leaseChanges in terms mid-deal or after closing | Explained |
| Jan 3, 2026 | Auto loans & leases | Managing the loan or leaseBilling problem | Explained |
| Jan 2, 2026 | Auto loans & leases | RepossessionAccount reinstatement or redemption after repossession | Explained |
| Jan 2, 2026 | Auto loans & leases | Getting a loan or leaseChanges in terms mid-deal or after closing | Explained |
| Jan 1, 2026 | Auto loans & leases | Getting a loan or leaseChanges in terms mid-deal or after closing | Explained |
| Dec 31, 2025 | Auto loans & leases | Problems at the end of the loan or leaseExcess mileage, damage, or wear fees, or other problem after the lease is finished | Explained |
| Dec 31, 2025 | Auto loans & leases | Managing the loan or leaseBilling problem | Explained |
| Dec 21, 2025 | Auto loans & leases | Getting a loan or leaseConfusing or misleading advertising or marketing | Explained |
| Dec 19, 2025 | Auto loans & leases | Getting a loan or leaseConfusing or misleading advertising or marketing | Explained |
| Dec 18, 2025 | Auto loans & leases | Getting a loan or leaseLoan opened without my consent or knowledge | Explained |
| Dec 18, 2025 | Auto loans & leases | Problems at the end of the loan or leaseProblem extending the lease | Explained |
| Dec 18, 2025 | Auto loans & leases | Incorrect information on your reportInformation is missing that should be on the report | Explained |
| Dec 17, 2025 | Auto loans & leases | Unable to get your credit report or credit scoreOther problem getting your report or credit score | Explained |
| Dec 17, 2025 | Auto loans & leases | Managing the loan or leaseLoan sold or transferred to another company | Explained |
| Dec 16, 2025 | Auto loans & leases | RepossessionAccount reinstatement or redemption after repossession | Explained |
| Dec 15, 2025 | Auto loans & leases | Unable to get your credit report or credit scoreOther problem getting your report or credit score | Explained |
| Dec 13, 2025 | Auto loans & leases | Getting a loan or leaseChanges in terms mid-deal or after closing | Explained |
| Dec 12, 2025 | Auto loans & leases | Incorrect information on your reportInformation is missing that should be on the report | Explained |
| Dec 11, 2025 | Auto loans & leases | RepossessionCompany communicating payment assistance or payment extension options | Explained |
| Dec 10, 2025 | Auto loans & leases | Problems at the end of the loan or leaseTermination fees or other problem when ending the lease early | Explained |
| Dec 7, 2025 | Auto loans & leases | Managing the loan or leaseBilling problem | Explained |
| Dec 5, 2025 | Auto loans & leases | Problems at the end of the loan or leaseExcess mileage, damage, or wear fees, or other problem after the lease is finished | Explained |
| Dec 3, 2025 | Auto loans & leases | Getting a loan or leaseChanges in terms mid-deal or after closing | Explained |
| Nov 27, 2025 | Auto loans & leases | Incorrect information on your reportInformation is missing that should be on the report | Explained |
| Nov 25, 2025 | Auto loans & leases | Getting a loan or leaseConfusing or misleading advertising or marketing | Explained |
| Nov 24, 2025 | Auto loans & leases | RepossessionLender trying to repossess or disable the vehicle | Explained |
| Nov 20, 2025 | Auto loans & leases | Problems at the end of the loan or leaseExcess mileage, damage, or wear fees, or other problem after the lease is finished | Explained |
| Oct 31, 2025 | Auto loans & leases | Getting a loan or leaseChanges in terms mid-deal or after closing | Explained |
| Oct 30, 2025 | Auto loans & leases | Problems at the end of the loan or leaseProblem with paying off the loan | Explained |
| Oct 29, 2025 | Auto loans & leases | Managing the loan or leaseLoan sold or transferred to another company | Explained |
Your rights with auto lenders
Repossession rules come from your contract and your state's law: in many states a lender can repossess without warning once you default, but it cannot breach the peace, and it must tell you how to get the car back and how it will be sold. You are usually entitled to a refund of unused add-ons such as GAP or service contracts when the loan ends early.
Scam warning: Watch for add-ons slipped into the contract, and get every promise in writing before you sign. A dealer cannot make you buy extras to get the loan.
General information, not legal advice; rules vary by state. Plain-English guides
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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