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Student loans

The CBE Group student loans complaints

Consumers have filed 13 complaints about The CBE Group's student loans. See the whole The CBE Group record.

The CBE Group against other student loan servicers

#Company12 monthsChangeOn timeReliefAll time
1MOHELA7,252-10%36%2%25,029
2Nelnet3,551-13%99.9%0%16,699
3Maximus Federal Services2,3910%100%0%8,072
4Servicer under contract with Federal Student Aid1,520+1%0%-3,025
5Edfinancial Services1,456-7%98.9%0%6,432
6Sallie Mae716+38%100%12%4,273
7Central Research530+151%99.8%0%744
8Navient462-39%100%0%35,811
9Climb Credit304+78%100%0%534
10AES / PHEAA206+4%100%14%13,061
11SoFi160+13%100%9%335
12Goal Structured Solutions108+104%100%0%250
13The CBE Group0new--13

Every loan servicer ranked

Latest The CBE Group student loans complaints

ReceivedAboutIssueStateAnswerOn time
May 16, 2025Student loansDealing with your lender or servicerTrouble with how payments are being handledGAExplainedYes
May 13, 2025Student loansDealing with your lender or servicerReceived bad information about your loanGAExplainedYes
Jun 16, 2017Student loansDealing with your lender or servicerProblem with customer serviceTXExplainedYes
May 15, 2017Student loansIncorrect information on your reportAccount status incorrectNJExplainedYes
Mar 9, 2017Student loansCan't repay my loanCan't decrease my monthly paymentsMOExplainedYes
Jan 22, 2017Student loansDealing with my lender or servicerTrouble with how payments are handledNVExplainedYes
Oct 12, 2016Student loansDealing with my lender or servicerNeed information about my balance/termsWIExplainedYes
Aug 4, 2016Student loansDealing with my lender or servicerKeep getting calls about my loanIAExplainedYes
Jul 12, 2016Student loansDealing with my lender or servicerTrouble with how payments are handledAZExplainedYes
Apr 13, 2016Student loansCan't repay my loanCan't temporarily postpone paymentsFLExplainedYes
Aug 26, 2015Student loansCan't repay my loanCan't decrease my monthly paymentsMDExplainedYes
Jul 22, 2015Student loansDealing with my lender or servicerKeep getting calls about my loanNJExplainedYes
Jun 26, 2015Student loansDealing with my lender or servicerKeep getting calls about my loanDCExplainedYes

Your rights with student loan servicers

Federal student loan borrowers can switch to an income-driven repayment plan, ask for deferment or forbearance, and apply for forgiveness programs such as Public Service Loan Forgiveness through studentaid.gov. The Federal Student Aid ombudsman helps with disputes your servicer will not fix. Private loans follow the contract and state law instead.

Scam warning: Applying for federal repayment plans and forgiveness is free. Anyone who charges a fee, asks for your FSA ID or promises instant forgiveness is not to be trusted.

General information, not legal advice; rules vary by state. Plain-English guides

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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