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Complaint log

Trustmark complaint log

The newest complaints about Trustmark, as they are published, with the company's answer. Open any one for the full record and to discuss it.

ReceivedAboutIssueStateAnswerOn time
Mar 18, 2026Credit reportingIncorrect information on your reportInformation belongs to someone elseTXExplainedYes
Mar 16, 2026MortgagesStruggling to pay mortgageTrying to communicate with the company to fix an issue related to modification, forbearance, short sale, deed-in-lieu, bankruptcy, or foreclosureMSExplainedYes
Mar 11, 2026Debt collectionAttempts to collect debt not owedDebt is not yoursALExplainedYes
Mar 10, 2026Bank accountsManaging an accountProblem using a debit or ATM cardMSExplainedYes
Mar 9, 2026Bank accountsManaging an accountProblem using a debit or ATM cardMSExplainedYes
Mar 5, 2026Debt collectionAttempts to collect debt not owedDebt is not yoursMSExplainedYes
Mar 5, 2026Debt collectionWritten notification about debtDidn't receive enough information to verify debtMSExplainedYes
Mar 5, 2026Bank accountsClosing an accountCompany closed your accountMSExplainedYes
Mar 4, 2026Bank accountsManaging an accountProblem using a debit or ATM cardMSExplainedYes
Mar 3, 2026Bank accountsManaging an accountProblem accessing accountALExplainedYes
Mar 2, 2026MortgagesStruggling to pay mortgageTrying to communicate with the company to fix an issue related to modification, forbearance, short sale, deed-in-lieu, bankruptcy, or foreclosureTNExplainedYes
Mar 2, 2026MortgagesStruggling to pay mortgageTrying to communicate with the company to fix an issue related to modification, forbearance, short sale, deed-in-lieu, bankruptcy, or foreclosureTNExplainedYes
Feb 26, 2026Credit reportingIncorrect information on your reportAccount status incorrectALExplainedYes
Feb 26, 2026Credit reportingIncorrect information on your reportAccount status incorrectALExplainedYes
Feb 21, 2026Bank accountsManaging an accountProblem using a debit or ATM cardMSExplainedYes
Feb 14, 2026Bank accountsManaging an accountProblem using a debit or ATM cardMSExplainedYes
Feb 10, 2026MortgagesTrouble during payment processPayment processTNExplainedYes
Feb 10, 2026MortgagesTrouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loanMSExplainedYes
Feb 9, 2026Bank accountsManaging an accountProblem using a debit or ATM cardMSExplainedYes
Feb 7, 2026MortgagesStruggling to pay mortgageAn existing modification, forbearance plan, short sale, or other loss mitigation reliefTXExplainedYes
Feb 1, 2026Bank accountsManaging an accountProblem using a debit or ATM cardTXExplainedYes
Jan 26, 2026Debt collectionTook or threatened to take negative or legal actionThreatened or suggested your credit would be damagedMSExplainedYes
Jan 26, 2026Debt collectionTook or threatened to take negative or legal actionThreatened or suggested your credit would be damagedMSExplainedYes
Jan 26, 2026Debt collectionTook or threatened to take negative or legal actionThreatened or suggested your credit would be damagedMSExplainedYes
Jan 24, 2026MortgagesTrouble during payment processPayment processNCExplainedYes
Jan 16, 2026Credit reportingProblem with a company's investigation into an existing problemWas not notified of investigation status or resultsTXExplainedYes
Jan 7, 2026MortgagesStruggling to pay mortgageTrying to communicate with the company to fix an issue related to modification, forbearance, short sale, deed-in-lieu, bankruptcy, or foreclosureALExplainedYes
Jan 6, 2026Bank accountsProblem with a lender or other company charging your accountTransaction was not authorizedMSExplainedYes
Dec 30, 2025Credit reportingIncorrect information on your reportAccount status incorrectALExplainedYes
Dec 26, 2025MortgagesTrouble during payment processFees chargedALExplainedYes
Dec 25, 2025Credit reportingIncorrect information on your reportAccount status incorrectALExplainedYes
Dec 25, 2025Bank accountsOpening an accountUnable to open an accountTXExplainedYes
Dec 22, 2025Credit reportingUnable to get your credit report or credit scoreOther problem getting your report or credit scoreMSExplainedYes
Dec 16, 2025Money transfers & appsFraud or scamCAExplainedYes
Dec 11, 2025Credit reportingIncorrect information on your reportAccount status incorrectALExplainedYes
Dec 9, 2025Credit reportingIncorrect information on your reportAccount status incorrectMSExplainedYes
Nov 28, 2025Credit reportingProblem with a company's investigation into an existing problemTheir investigation did not fix an error on your reportMSExplainedYes
Nov 24, 2025Credit reportingIncorrect information on your reportAccount status incorrectALExplainedYes
Nov 17, 2025Credit reportingIncorrect information on your reportAccount information incorrectTNExplainedYes
Nov 16, 2025Credit reportingIncorrect information on your reportAccount information incorrectTNExplainedYes
Oct 30, 2025Debt collectionAttempts to collect debt not owedDebt is not yoursMSExplainedYes
Oct 24, 2025Credit reportingProblem with a company's investigation into an existing problemProblem with personal statement of disputeNCExplainedYes
Oct 23, 2025MortgagesStruggling to pay mortgageApplying for or obtaining a modification, forbearance plan, short sale, or deed-in-lieuMSExplainedYes
Oct 11, 2025Debt relief & credit repairConfusing or missing disclosuresMSExplainedYes
Oct 8, 2025Bank accountsManaging an accountDeposits and withdrawalsMSExplainedYes
Oct 8, 2025MortgagesApplying for a mortgage or refinancing an existing mortgageTrying to communicate with the company to fix an issue with the application processALExplainedNo
Oct 2, 2025Bank accountsProblem caused by your funds being lowOverdrafts and overdraft feesTXExplainedYes
Sep 24, 2025Bank accountsClosing an accountCompany closed your accountMSExplainedYes
Sep 10, 2025Credit reportingImproper use of your reportReporting company used your report improperlyALExplainedYes
Sep 10, 2025Bank accountsManaging an accountProblem accessing accountMSExplainedYes

Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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