Complaint log
Trustmark complaint log
The newest complaints about Trustmark, as they are published, with the company's answer. Open any one for the full record and to discuss it.
| Received | About | Issue | Answer |
|---|---|---|---|
| Mar 18, 2026 | Credit reporting | Incorrect information on your reportInformation belongs to someone else | Explained |
| Mar 16, 2026 | Mortgages | Struggling to pay mortgageTrying to communicate with the company to fix an issue related to modification, forbearance, short sale, deed-in-lieu, bankruptcy, or foreclosure | Explained |
| Mar 11, 2026 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Mar 10, 2026 | Bank accounts | Managing an accountProblem using a debit or ATM card | Explained |
| Mar 9, 2026 | Bank accounts | Managing an accountProblem using a debit or ATM card | Explained |
| Mar 5, 2026 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Mar 5, 2026 | Debt collection | Written notification about debtDidn't receive enough information to verify debt | Explained |
| Mar 5, 2026 | Bank accounts | Closing an accountCompany closed your account | Explained |
| Mar 4, 2026 | Bank accounts | Managing an accountProblem using a debit or ATM card | Explained |
| Mar 3, 2026 | Bank accounts | Managing an accountProblem accessing account | Explained |
| Mar 2, 2026 | Mortgages | Struggling to pay mortgageTrying to communicate with the company to fix an issue related to modification, forbearance, short sale, deed-in-lieu, bankruptcy, or foreclosure | Explained |
| Mar 2, 2026 | Mortgages | Struggling to pay mortgageTrying to communicate with the company to fix an issue related to modification, forbearance, short sale, deed-in-lieu, bankruptcy, or foreclosure | Explained |
| Feb 26, 2026 | Credit reporting | Incorrect information on your reportAccount status incorrect | Explained |
| Feb 26, 2026 | Credit reporting | Incorrect information on your reportAccount status incorrect | Explained |
| Feb 21, 2026 | Bank accounts | Managing an accountProblem using a debit or ATM card | Explained |
| Feb 14, 2026 | Bank accounts | Managing an accountProblem using a debit or ATM card | Explained |
| Feb 10, 2026 | Mortgages | Trouble during payment processPayment process | Explained |
| Feb 10, 2026 | Mortgages | Trouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loan | Explained |
| Feb 9, 2026 | Bank accounts | Managing an accountProblem using a debit or ATM card | Explained |
| Feb 7, 2026 | Mortgages | Struggling to pay mortgageAn existing modification, forbearance plan, short sale, or other loss mitigation relief | Explained |
| Feb 1, 2026 | Bank accounts | Managing an accountProblem using a debit or ATM card | Explained |
| Jan 26, 2026 | Debt collection | Took or threatened to take negative or legal actionThreatened or suggested your credit would be damaged | Explained |
| Jan 26, 2026 | Debt collection | Took or threatened to take negative or legal actionThreatened or suggested your credit would be damaged | Explained |
| Jan 26, 2026 | Debt collection | Took or threatened to take negative or legal actionThreatened or suggested your credit would be damaged | Explained |
| Jan 24, 2026 | Mortgages | Trouble during payment processPayment process | Explained |
| Jan 16, 2026 | Credit reporting | Problem with a company's investigation into an existing problemWas not notified of investigation status or results | Explained |
| Jan 7, 2026 | Mortgages | Struggling to pay mortgageTrying to communicate with the company to fix an issue related to modification, forbearance, short sale, deed-in-lieu, bankruptcy, or foreclosure | Explained |
| Jan 6, 2026 | Bank accounts | Problem with a lender or other company charging your accountTransaction was not authorized | Explained |
| Dec 30, 2025 | Credit reporting | Incorrect information on your reportAccount status incorrect | Explained |
| Dec 26, 2025 | Mortgages | Trouble during payment processFees charged | Explained |
| Dec 25, 2025 | Credit reporting | Incorrect information on your reportAccount status incorrect | Explained |
| Dec 25, 2025 | Bank accounts | Opening an accountUnable to open an account | Explained |
| Dec 22, 2025 | Credit reporting | Unable to get your credit report or credit scoreOther problem getting your report or credit score | Explained |
| Dec 16, 2025 | Money transfers & apps | Fraud or scam | Explained |
| Dec 11, 2025 | Credit reporting | Incorrect information on your reportAccount status incorrect | Explained |
| Dec 9, 2025 | Credit reporting | Incorrect information on your reportAccount status incorrect | Explained |
| Nov 28, 2025 | Credit reporting | Problem with a company's investigation into an existing problemTheir investigation did not fix an error on your report | Explained |
| Nov 24, 2025 | Credit reporting | Incorrect information on your reportAccount status incorrect | Explained |
| Nov 17, 2025 | Credit reporting | Incorrect information on your reportAccount information incorrect | Explained |
| Nov 16, 2025 | Credit reporting | Incorrect information on your reportAccount information incorrect | Explained |
| Oct 30, 2025 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Oct 24, 2025 | Credit reporting | Problem with a company's investigation into an existing problemProblem with personal statement of dispute | Explained |
| Oct 23, 2025 | Mortgages | Struggling to pay mortgageApplying for or obtaining a modification, forbearance plan, short sale, or deed-in-lieu | Explained |
| Oct 11, 2025 | Debt relief & credit repair | Confusing or missing disclosures | Explained |
| Oct 8, 2025 | Bank accounts | Managing an accountDeposits and withdrawals | Explained |
| Oct 8, 2025 | Mortgages | Applying for a mortgage or refinancing an existing mortgageTrying to communicate with the company to fix an issue with the application process | Explained |
| Oct 2, 2025 | Bank accounts | Problem caused by your funds being lowOverdrafts and overdraft fees | Explained |
| Sep 24, 2025 | Bank accounts | Closing an accountCompany closed your account | Explained |
| Sep 10, 2025 | Credit reporting | Improper use of your reportReporting company used your report improperly | Explained |
| Sep 10, 2025 | Bank accounts | Managing an accountProblem accessing account | Explained |
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works