Card company · complaint record
UnBanked complaints
Consumers have filed 9 complaints about UnBanked since 2021, none in the last 12 months. It answered 66.7% on time and closed 0% with relief for the customer. The most common problem is managing an account.
Rated once a company has 25+ complaints in 12 months. How it works
- Complaints on record
- 9
- Last 12 months
- 0
- Answered on time
- 66.7%
- Closed with relief
- 0%
- Last 30 days
- 0
- Rank
- -
Since September 2021
new vs the year before
Industry: 93.9%
Typical card company: 18%
Newest: May 26, 2023
UnBanked complaints by month
The busiest month was February 2022 (2 complaints). Complaints rise with a company's size and with news, so compare trends rather than totals.
How UnBanked answered all time
- Closed with explanation666.7%
- Untimely response333.3%
"Closed with explanation" means the company replied but gave no money back and changed nothing. What each answer means
What UnBanked complaints are about
Top UnBanked problems
Inside "Managing an account"
- Deposits and withdrawals 2
- Banking errors 1
Where UnBanked complaints come from
Most complaints: Arizona (2), Oregon (2), Texas (1), Wisconsin (1), California (1).
UnBanked compared with other prepaid card companies
| # | Company | Score | 12 months | Grade |
|---|---|---|---|---|
| 1 | NetspendPrepaid & gift cards | 54 | 806 | C |
| 2 | InComm PaymentsPrepaid & gift cards | 17 | 673 | F |
| 3 | ConduentPrepaid & gift cards | 1 | 415 | F |
| 4 | Blackhawk NetworkPrepaid & gift cards | 45 | 272 | D |
| 5 | ADP IncPrepaid & gift cards | 42 | 230 | D |
| 6 | Newport IntermediatePrepaid & gift cards | 53 | 126 | C |
| 7 | Greenlight Financial TechnologyPrepaid & gift cards | 45 | 29 | D |
| 8 | UnBankedPrepaid & gift cards | - | 0 | - |
Compare side by side: UnBanked vs Netspend · UnBanked vs InComm Payments · UnBanked vs Conduent · UnBanked vs Blackhawk Network
What people say about UnBanked
All experiencesNo experiences with UnBanked yet. Yours would be the first on the record - and the one the next person reads.
Share yoursLatest UnBanked complaints
Full log| Received | About | Issue | Answer |
|---|---|---|---|
| May 26, 2023 | Bank accounts | Managing an accountDeposits and withdrawals | No timely reply |
| May 10, 2023 | Prepaid & gift cards | Unexpected or other fees | No timely reply |
| Sep 22, 2022 | Bank accounts | Managing an accountBanking errors | No timely reply |
| Jun 9, 2022 | Prepaid & gift cards | Problem getting a card or closing an accountTrouble getting a working replacement card | Explained |
| Feb 17, 2022 | Prepaid & gift cards | Problem with a purchase or transferCard company isn't resolving a dispute about a purchase or transfer | Explained |
| Feb 11, 2022 | Crypto | Other transaction problem | Explained |
| Jan 4, 2022 | Credit cards | Getting a credit cardApplication denied | Explained |
| Nov 22, 2021 | Prepaid & gift cards | Trouble using the cardTrouble getting information about the card | Explained |
| Sep 24, 2021 | Bank accounts | Managing an accountDeposits and withdrawals | Explained |
Questions about UnBanked
How many complaints does UnBanked have?
UnBanked has 9 complaints on record since September 2021, including 0 in the last 12 months and 0 in the last 30 days.
Does UnBanked respond to complaints?
Yes. UnBanked answered 66.7% of its complaints on time (within 15 days) and closed 0% with relief - money back or a fix. The rest were mostly closed with an explanation only.
What do people complain about most with UnBanked?
The most common problems are managing an account (3), other transaction problem (1), problem with a purchase or transfer (1).
Is UnBanked legit?
UnBanked is a real company with a public complaint record: consumers have complained about it 9 times and it answers through the official complaint process. Whether it is right for you depends on the details - see is UnBanked legit? for the signals, red flags and how to protect yourself.
How do I file a complaint against UnBanked?
Complain to UnBanked in writing first and keep a copy. If it isn't fixed, file an official complaint with the federal consumer financial regulator - the company must answer, usually within 15 days. Our step-by-step guide: how to file a complaint against a company. Then share your experience here so others know.
Where do most UnBanked complaints come from?
Most come from Arizona (2), Oregon (2), Texas (1). Big states file more complaints, so the map shows complaints per 100,000 people.
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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