Share your experienceShare
Companies A-Z Rankings Categories Problems By state Latest complaints Trends Compare Experiences Reports Guides Share your experience
Theme

Credit cards

Convenience checks

Consumers have filed 149 complaints about this, against 20 companies. The most complained-about is JPMorgan Chase.

Companies with the most

All time.

By month

Latest complaints about this

ReceivedCompanyAboutIssueStateAnswerOn time
Apr 15, 2017CitibankCredit cardsConvenience checksNCMoney backYes
Apr 11, 2017JPMorgan ChaseCredit cardsConvenience checksNYExplainedYes
Apr 6, 2017JPMorgan ChaseCredit cardsConvenience checksVAExplainedYes
Mar 30, 2017Bank of AmericaCredit cardsConvenience checksVAExplainedYes
Mar 20, 2017Barclays USCredit cardsConvenience checksPAMoney backYes
Mar 19, 2017Barclays USCredit cardsConvenience checksCAExplainedYes
Feb 24, 2017JPMorgan ChaseCredit cardsConvenience checksAZExplainedYes
Feb 22, 2017Barclays USCredit cardsConvenience checksCAMoney backYes
Feb 13, 2017Barclays USCredit cardsConvenience checksNVMoney backYes
Feb 4, 2017U.S. BankCredit cardsConvenience checksPAMoney backYes
Jan 23, 2017CitibankCredit cardsConvenience checksCTExplainedYes
Jan 21, 2017Bank of AmericaCredit cardsConvenience checksNVMoney backYes
Jan 20, 2017JPMorgan ChaseCredit cardsConvenience checksNYExplainedYes
Dec 22, 2016CitibankCredit cardsConvenience checksNYExplainedYes
Dec 9, 2016Barclays USCredit cardsConvenience checksTNMoney backYes

Your rights with credit card companies

Under the Fair Credit Billing Act you have 60 days from the statement date to dispute a billing error in writing, and the issuer must investigate. Your liability for unauthorized charges is capped at $50 by law (and usually zero in practice). Issuers must give 45 days' notice before raising your interest rate or most fees.

Scam warning: Your card company will never ask you to read out a full card number, PIN or one-time code on a call it made. Hang up and call the number on the back of the card.

General information, not legal advice; rules vary by state. Plain-English guides

Talk about it

Be kind and stick to facts. No account numbers or other people's details. Rules

No comments yet. Start the conversation - questions are welcome too.

Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

Check the record before you sign.

Then add to it. Every experience you share - good or bad - goes on that company's record and helps the next person decide. Two minutes, anonymous.

Share your experience