Auto lender · complaint record
American Honda Finance complaints
Filed under AMERICAN HONDA FINANCE CORP
Consumers have filed 5,230 complaints about American Honda Finance since 2012, 1,083 of them in the last 12 months (+40% on the year before). It answered 99.6% on time and closed 0% with relief for the customer - less often than a typical auto lender. The most common problem is incorrect information on your report. It is the 6th most complained-about of 193 auto lenders this year.
Weak response record. How it works
- Complaints on record
- 5,230
- Last 12 months
- 1,083
- Answered on time
- 99.6%
- Closed with relief
- 0%
- Last 30 days
- 72
- Rank
- #6 of 193
Since April 2012
+40% vs the year before
Industry: 98.2%
Typical auto lender: 9%
Newest: Nov 12, 2026
Most complained-about auto lenders
American Honda Finance complaints by month
The busiest month was October 2026 (109 complaints). Complaints in the last 12 months are up 40% on the year before. Complaints rise with a company's size and with news, so compare trends rather than totals.
How American Honda Finance answered last 12 months
- Closed with explanation1,07299%
- In progress111%
"Closed with explanation" means the company replied but gave no money back and changed nothing. What each answer means
- Answers on time43/4599.6% on time
- Relief for customers0/400% closed with relief
- Complaint trend6/15+40% vs last year
What American Honda Finance complaints are about
Top American Honda Finance problems last 12 months
Inside "Incorrect information on your report"
- Account status incorrect 478
- Account information incorrect 425
- Information belongs to someone else 280
- Information is missing that should be on the report 101
- Old information reappears or never goes away 42
- Personal information incorrect 9
Where American Honda Finance complaints come from
Most complaints: California (796), New York (765), Florida (584), New Jersey (404), Texas (355).
American Honda Finance compared with other auto lenders
| # | Company | Score | 12 months | Grade |
|---|---|---|---|---|
| 1 | Westlake FinancialAuto loans & leases | 51 | 4,385 | C |
| 2 | BridgecrestAuto loans & leases | 49 | 2,363 | D |
| 3 | Hyundai Capital AmericaAuto loans & leases | 50 | 1,957 | C |
| 4 | American Credit AcceptanceAuto loans & leases | 51 | 1,335 | C |
| 5 | American Honda FinanceAuto loans & leases | 49 | 1,083 | D |
| 6 | Nissan Motor AcceptanceAuto loans & leases | 30 | 927 | F |
| 7 | Stellantis Financial Services USAuto loans & leases | 90 | 426 | A |
| 8 | Byrider FranchisingAuto loans & leases | 55 | 316 | C |
Compare side by side: American Honda Finance vs Westlake Financial · American Honda Finance vs Bridgecrest · American Honda Finance vs Hyundai Capital America · American Honda Finance vs American Credit Acceptance
What people say about American Honda Finance
All experiencesNo experiences with American Honda Finance yet. Yours would be the first on the record - and the one the next person reads.
Share yoursLatest American Honda Finance complaints
Full log| Received | About | Issue | Answer |
|---|---|---|---|
| Nov 12, 2026 | Credit reporting | Incorrect information on your reportInformation is missing that should be on the report | Explained |
| Nov 12, 2026 | Auto loans & leases | RepossessionNotice to repossess | Explained |
| Nov 12, 2026 | Auto loans & leases | RepossessionLoan balance remaining after the vehicle is repossessed and sold | Explained |
| Nov 11, 2026 | Credit reporting | Problem with a company's investigation into an existing problemTheir investigation did not fix an error on your report | Explained |
| Nov 11, 2026 | Auto loans & leases | RepossessionDamage caused or loss of personal items in vehicle during the actual repossession | Explained |
| Nov 9, 2026 | Auto loans & leases | Managing the loan or leaseBilling problem | Explained |
| Nov 8, 2026 | Auto loans & leases | Problems at the end of the loan or leaseExcess mileage, damage, or wear fees, or other problem after the lease is finished | Explained |
| Nov 6, 2026 | Auto loans & leases | Getting a loan or leaseCredit denial | Explained |
| Nov 5, 2026 | Credit reporting | Unable to get your credit report or credit scoreProblem getting your free annual credit report | Explained |
| Nov 4, 2026 | Credit reporting | Problem with a company's investigation into an existing problemTheir investigation did not fix an error on your report | Explained |
| Nov 4, 2026 | Credit reporting | Improper use of your reportCredit inquiries on your report that you don't recognize | Explained |
| Nov 3, 2026 | Auto loans & leases | Managing the loan or leaseProblem with fees charged | Explained |
Questions about American Honda Finance
How many complaints does American Honda Finance have?
American Honda Finance has 5,230 complaints on record since April 2012, including 1,083 in the last 12 months and 72 in the last 30 days. That makes it number 122 of every company by complaints this year.
Does American Honda Finance respond to complaints?
Yes. American Honda Finance answered 99.6% of its complaints on time (within 15 days) and closed 0% with relief - money back or a fix; 0% ended with money back. The rest were mostly closed with an explanation only. Its Response Score is 49/100 (grade D).
What do people complain about most with American Honda Finance?
The most common problems are incorrect information on your report (1,344), managing the loan or lease (966), repossession (245).
Is American Honda Finance legit?
American Honda Finance is a real company with a public complaint record: consumers have complained about it 5,230 times and it answers through the official complaint process. Whether it is right for you depends on the details - see is American Honda Finance legit? for the signals, red flags and how to protect yourself.
Are complaints about American Honda Finance going up or down?
Up. There were 1,083 complaints in the last 12 months against 774 in the 12 before (+40%). See every month.
How do I file a complaint against American Honda Finance?
Complain to American Honda Finance in writing first and keep a copy. If it isn't fixed, file an official complaint with the federal consumer financial regulator - the company must answer, usually within 15 days. Our step-by-step guide: how to file a complaint against a company. Then share your experience here so others know.
Where do most American Honda Finance complaints come from?
Most come from California (796), New York (765), Florida (584). Big states file more complaints, so the map shows complaints per 100,000 people.
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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