Auto lender · complaint record
Nissan Motor Acceptance complaints
Filed under NISSAN MOTOR ACCEPTANCE COMPANY LLC
Consumers have filed 5,569 complaints about Nissan Motor Acceptance since 2012, 927 of them in the last 12 months (-3% on the year before). It answered 94.3% on time and closed 0% with relief for the customer - less often than a typical auto lender. The most common problem is incorrect information on your report. It is the 7th most complained-about of 193 auto lenders this year.
Poor response record. How it works
- Complaints on record
- 5,569
- Last 12 months
- 927
- Answered on time
- 94.3%
- Closed with relief
- 0%
- Last 30 days
- 29
- Rank
- #7 of 193
Since March 2012
-3% vs the year before
Industry: 98.2%
Typical auto lender: 9%
Newest: Oct 31, 2026
Most complained-about auto lenders
Nissan Motor Acceptance complaints by month
The busiest month was July 2025 (111 complaints). Complaints in the last 12 months are about level, 0% on the year before. Complaints rise with a company's size and with news, so compare trends rather than totals.
How Nissan Motor Acceptance answered last 12 months
- Closed with explanation87994.8%
- In progress475.1%
- Untimely response10.1%
"Closed with explanation" means the company replied but gave no money back and changed nothing. What each answer means
- Answers on time19/4594.3% on time
- Relief for customers0/400% closed with relief
- Complaint trend11/15-3% vs last year
What Nissan Motor Acceptance complaints are about
Top Nissan Motor Acceptance problems last 12 months
Inside "Incorrect information on your report"
- Account status incorrect 485
- Account information incorrect 413
- Information belongs to someone else 276
- Old information reappears or never goes away 58
- Information is missing that should be on the report 23
- Personal information incorrect 9
Where Nissan Motor Acceptance complaints come from
Most complaints: Texas (665), California (591), Florida (570), New York (536), Georgia (427).
Nissan Motor Acceptance compared with other auto lenders
| # | Company | Score | 12 months | Grade |
|---|---|---|---|---|
| 1 | BridgecrestAuto loans & leases | 49 | 2,363 | D |
| 2 | Hyundai Capital AmericaAuto loans & leases | 50 | 1,957 | C |
| 3 | American Credit AcceptanceAuto loans & leases | 51 | 1,335 | C |
| 4 | American Honda FinanceAuto loans & leases | 49 | 1,083 | D |
| 5 | Nissan Motor AcceptanceAuto loans & leases | 30 | 927 | F |
| 6 | Stellantis Financial Services USAuto loans & leases | 90 | 426 | A |
| 7 | Byrider FranchisingAuto loans & leases | 55 | 316 | C |
| 8 | Veros CreditAuto loans & leases | 51 | 255 | C |
Compare side by side: Nissan Motor Acceptance vs Bridgecrest · Nissan Motor Acceptance vs Hyundai Capital America · Nissan Motor Acceptance vs American Credit Acceptance · Nissan Motor Acceptance vs American Honda Finance
What people say about Nissan Motor Acceptance
All experiencesNo experiences with Nissan Motor Acceptance yet. Yours would be the first on the record - and the one the next person reads.
Share yoursLatest Nissan Motor Acceptance complaints
Full log| Received | About | Issue | Answer |
|---|---|---|---|
| Oct 31, 2026 | Auto loans & leases | Problems at the end of the loan or leaseProblem when attempting to purchase vehicle at the end of the lease | In progress |
| Oct 30, 2026 | Auto loans & leases | Managing the loan or leaseProblem with fees charged | In progress |
| Oct 29, 2026 | Auto loans & leases | Managing the loan or leaseBilling problem | Explained |
| Oct 29, 2026 | Credit reporting | Credit monitoring or identity theft protection servicesProblem canceling credit monitoring or identify theft protection service | Explained |
| Oct 29, 2026 | Auto loans & leases | Managing the loan or leaseProblem with fees charged | Explained |
| Oct 29, 2026 | Credit reporting | Improper use of your reportReporting company used your report improperly | Explained |
| Oct 28, 2026 | Auto loans & leases | Problem with a company's investigation into an existing problemTheir investigation did not fix an error on your report | In progress |
| Oct 28, 2026 | Auto loans & leases | Getting a loan or leaseConfusing or misleading advertising or marketing | Explained |
| Oct 28, 2026 | Auto loans & leases | Managing the loan or leaseProblem with fees charged | Explained |
| Oct 26, 2026 | Debt collection | Took or threatened to take negative or legal actionSeized or attempted to seize your property | Explained |
| Oct 26, 2026 | Auto loans & leases | Struggling to pay your loanDenied request to lower payments | Explained |
| Oct 26, 2026 | Auto loans & leases | Getting a loan or leaseLoan opened without my consent or knowledge | Explained |
Questions about Nissan Motor Acceptance
How many complaints does Nissan Motor Acceptance have?
Nissan Motor Acceptance has 5,569 complaints on record since March 2012, including 927 in the last 12 months and 29 in the last 30 days. That makes it number 139 of every company by complaints this year.
Does Nissan Motor Acceptance respond to complaints?
Yes. Nissan Motor Acceptance answered 94.3% of its complaints on time (within 15 days) and closed 0% with relief - money back or a fix; 0% ended with money back. The rest were mostly closed with an explanation only. Its Response Score is 30/100 (grade F).
What do people complain about most with Nissan Motor Acceptance?
The most common problems are incorrect information on your report (1,274), managing the loan or lease (961), problems at the end of the loan or lease (488).
Is Nissan Motor Acceptance legit?
Nissan Motor Acceptance is a real company with a public complaint record: consumers have complained about it 5,569 times and it answers through the official complaint process. Whether it is right for you depends on the details - see is Nissan Motor Acceptance legit? for the signals, red flags and how to protect yourself.
Are complaints about Nissan Motor Acceptance going up or down?
Roughly level. There were 927 complaints in the last 12 months against 952 in the 12 before (-3%). See every month.
How do I file a complaint against Nissan Motor Acceptance?
Complain to Nissan Motor Acceptance in writing first and keep a copy. If it isn't fixed, file an official complaint with the federal consumer financial regulator - the company must answer, usually within 15 days. Our step-by-step guide: how to file a complaint against a company. Then share your experience here so others know.
Where do most Nissan Motor Acceptance complaints come from?
Most come from Texas (665), California (591), Florida (570). Big states file more complaints, so the map shows complaints per 100,000 people.
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
Talk about Nissan Motor Acceptance
No comments yet. Start the conversation - questions are welcome too.