Auto lender · complaint record
Hyundai Capital America complaints
Consumers have filed 8,567 complaints about Hyundai Capital America since 2012, 1,957 of them in the last 12 months (+52% on the year before). It answered 100% on time and closed 0% with relief for the customer - less often than a typical auto lender. The most common problem is incorrect information on your report. It is the 4th most complained-about of 193 auto lenders this year.
Average response record. How it works
- Complaints on record
- 8,567
- Last 12 months
- 1,957
- Answered on time
- 100%
- Closed with relief
- 0%
- Last 30 days
- 98
- Rank
- #4 of 193
Since March 2012
+52% vs the year before
Industry: 98.2%
Typical auto lender: 9%
Newest: Oct 31, 2026
Most complained-about auto lenders
Hyundai Capital America complaints by month
The busiest month was March 2026 (199 complaints). Complaints in the last 12 months are up 52% on the year before. Complaints rise with a company's size and with news, so compare trends rather than totals.
How Hyundai Capital America answered last 12 months
- Closed with monetary relief10.1%
- Closed with explanation1,93198.7%
- In progress251.3%
"Closed with explanation" means the company replied but gave no money back and changed nothing. What each answer means
- Answers on time45/45100% on time
- Relief for customers0/400.1% closed with relief
- Complaint trend5/15+52% vs last year
What Hyundai Capital America complaints are about
Top Hyundai Capital America problems last 12 months
Inside "Incorrect information on your report"
- Account status incorrect 851
- Account information incorrect 610
- Information belongs to someone else 399
- Old information reappears or never goes away 44
- Information is missing that should be on the report 24
- Public record information inaccurate 21
Where Hyundai Capital America complaints come from
Most complaints: California (1,283), Florida (1,172), Texas (701), Georgia (576), New York (518).
Hyundai Capital America compared with other auto lenders
| # | Company | Score | 12 months | Grade |
|---|---|---|---|---|
| 1 | Santander Holdings USAAuto loans & leases | 93 | 6,568 | A |
| 2 | Westlake FinancialAuto loans & leases | 51 | 4,385 | C |
| 3 | BridgecrestAuto loans & leases | 49 | 2,363 | D |
| 4 | Hyundai Capital AmericaAuto loans & leases | 50 | 1,957 | C |
| 5 | American Credit AcceptanceAuto loans & leases | 51 | 1,335 | C |
| 6 | American Honda FinanceAuto loans & leases | 49 | 1,083 | D |
| 7 | Nissan Motor AcceptanceAuto loans & leases | 30 | 927 | F |
| 8 | Stellantis Financial Services USAuto loans & leases | 90 | 426 | A |
Compare side by side: Hyundai Capital America vs Santander Holdings USA · Hyundai Capital America vs Westlake Financial · Hyundai Capital America vs Bridgecrest · Hyundai Capital America vs American Credit Acceptance
What people say about Hyundai Capital America
All experiencesNo experiences with Hyundai Capital America yet. Yours would be the first on the record - and the one the next person reads.
Share yoursLatest Hyundai Capital America complaints
Full log| Received | About | Issue | Answer |
|---|---|---|---|
| Oct 31, 2026 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Oct 31, 2026 | Credit reporting | Improper use of your reportReporting company used your report improperly | Explained |
| Oct 31, 2026 | Auto loans & leases | Problems at the end of the loan or leaseProblem related to refinancing | Explained |
| Oct 30, 2026 | Auto loans & leases | Problems at the end of the loan or leaseTermination fees or other problem when ending the lease early | In progress |
| Oct 30, 2026 | Auto loans & leases | Problems at the end of the loan or leaseTermination fees or other problem when ending the lease early | Explained |
| Oct 30, 2026 | Auto loans & leases | Problems at the end of the loan or leaseProblem with paying off the loan | Explained |
| Oct 30, 2026 | Auto loans & leases | Problems at the end of the loan or leaseExcess mileage, damage, or wear fees, or other problem after the lease is finished | Explained |
| Oct 30, 2026 | Auto loans & leases | Problem with a company's investigation into an existing problemTheir investigation did not fix an error on your report | Explained |
| Oct 30, 2026 | Credit reporting | Improper use of your reportCredit inquiries on your report that you don't recognize | Explained |
| Oct 30, 2026 | Debt collection | False statements or representationAttempted to collect wrong amount | Explained |
| Oct 29, 2026 | Auto loans & leases | Problems at the end of the loan or leaseProblem when attempting to purchase vehicle at the end of the lease | Explained |
| Oct 29, 2026 | Auto loans & leases | RepossessionLoan balance remaining after the vehicle is repossessed and sold | Explained |
Questions about Hyundai Capital America
How many complaints does Hyundai Capital America have?
Hyundai Capital America has 8,567 complaints on record since March 2012, including 1,957 in the last 12 months and 98 in the last 30 days. That makes it number 77 of every company by complaints this year.
Does Hyundai Capital America respond to complaints?
Yes. Hyundai Capital America answered 100% of its complaints on time (within 15 days) and closed 0% with relief - money back or a fix; 0.1% ended with money back. The rest were mostly closed with an explanation only. Its Response Score is 50/100 (grade C).
What do people complain about most with Hyundai Capital America?
The most common problems are incorrect information on your report (1,969), managing the loan or lease (1,626), problems at the end of the loan or lease (1,477).
Is Hyundai Capital America legit?
Hyundai Capital America is a real company with a public complaint record: consumers have complained about it 8,567 times and it answers through the official complaint process. Whether it is right for you depends on the details - see is Hyundai Capital America legit? for the signals, red flags and how to protect yourself.
Are complaints about Hyundai Capital America going up or down?
Up. There were 1,957 complaints in the last 12 months against 1,284 in the 12 before (+52%). See every month.
How do I file a complaint against Hyundai Capital America?
Complain to Hyundai Capital America in writing first and keep a copy. If it isn't fixed, file an official complaint with the federal consumer financial regulator - the company must answer, usually within 15 days. Our step-by-step guide: how to file a complaint against a company. Then share your experience here so others know.
Where do most Hyundai Capital America complaints come from?
Most come from California (1,283), Florida (1,172), Texas (701). Big states file more complaints, so the map shows complaints per 100,000 people.
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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