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Complaint log

Card complaint log

The newest complaints about Card, as they are published, with the company's answer. Open any one for the full record and to discuss it.

ReceivedAboutIssueStateAnswerOn time
Apr 2, 2025Bank accountsManaging an accountDeposits and withdrawalsTXExplainedYes
Apr 2, 2025Bank accountsManaging an accountProblem using a debit or ATM cardPAExplainedYes
Mar 31, 2025Bank accountsManaging an accountDeposits and withdrawalsFLExplainedYes
Mar 24, 2025Bank accountsManaging an accountProblem using a debit or ATM cardMTExplainedYes
Mar 23, 2025Bank accountsOpening an accountAccount opened without my consent or knowledgeNHExplainedYes
Mar 17, 2025Bank accountsClosing an accountCan't close your accountNJExplainedYes
Mar 16, 2025Bank accountsOpening an accountAccount opened without my consent or knowledgeMNExplainedYes
Mar 5, 2025Bank accountsOpening an accountAccount opened without my consent or knowledgeCOExplainedYes
Feb 23, 2025Bank accountsManaging an accountProblem using a debit or ATM cardUTExplainedYes
Feb 22, 2025Credit cardsGetting a credit cardCard opened without my consent or knowledgeCOExplainedYes
Feb 20, 2025Bank accountsClosing an accountFunds not received from closed accountCOExplainedYes
Feb 7, 2025Prepaid & gift cardsProblem with a purchase or transferCard company isn't resolving a dispute about a purchase or transferCAExplainedYes
Feb 7, 2025Prepaid & gift cardsUnexpected or other feesPAExplainedYes
Jan 31, 2025Prepaid & gift cardsProblem with a purchase or transferCharged for a purchase or transfer you did not make with the cardPAExplainedYes
Jan 28, 2025Bank accountsManaging an accountFunds not handled or disbursed as instructedGAExplainedYes
Jan 27, 2025Prepaid & gift cardsProblem with a purchase or transferCard company isn't resolving a dispute about a purchase or transferCTExplainedYes
Jan 16, 2025Prepaid & gift cardsProblem with a purchase or transferCard company isn't resolving a dispute about a purchase or transferCAExplainedYes
Jan 13, 2025Bank accountsManaging an accountDeposits and withdrawalsGAExplainedYes
Jan 13, 2025Credit cardsClosing your accountCan't close your accountNYExplainedYes
Jan 10, 2025Bank accountsManaging an accountDeposits and withdrawalsGAExplainedYes
Jan 9, 2025Prepaid & gift cardsProblem getting a card or closing an accountTrouble closing cardILExplainedYes
Jan 8, 2025Bank accountsManaging an accountDeposits and withdrawalsTXExplainedYes
Jan 7, 2025Bank accountsManaging an accountFunds not handled or disbursed as instructedMIExplainedYes
Dec 4, 2024Bank accountsClosing an accountCan't close your accountILExplainedYes
Nov 29, 2024Prepaid & gift cardsProblem getting a card or closing an accountTrouble getting, activating, or registering a cardCAExplainedYes
Nov 26, 2024Bank accountsManaging an accountProblem using a debit or ATM cardCAExplainedYes
Nov 23, 2024Bank accountsOpening an accountAccount opened without my consent or knowledgeNVExplainedYes
Nov 20, 2024Bank accountsManaging an accountProblem using a debit or ATM cardCAExplainedYes
Nov 11, 2024Credit cardsClosing your accountCan't close your accountCAExplainedYes
Nov 8, 2024Prepaid & gift cardsProblem getting a card or closing an accountTrouble closing cardKSExplainedYes
Oct 21, 2024Prepaid & gift cardsProblem getting a card or closing an accountTrouble closing cardKSExplainedYes
Oct 3, 2024Bank accountsManaging an accountProblem using a debit or ATM cardIDExplainedYes
Sep 25, 2024Bank accountsManaging an accountProblem using a debit or ATM cardORExplainedYes
Sep 24, 2024Prepaid & gift cardsProblem getting a card or closing an accountTrouble closing cardOHExplainedYes
Sep 24, 2024Prepaid & gift cardsUnexpected or other feesGAExplainedYes
Sep 15, 2024Credit cardsOther features, terms, or problemsOther problemOHExplainedYes
Sep 12, 2024Bank accountsProblem with a lender or other company charging your accountTransaction was not authorizedILExplainedYes
Sep 9, 2024Bank accountsManaging an accountProblem using a debit or ATM cardNHExplainedYes
Sep 5, 2024Bank accountsOpening an accountAccount opened without my consent or knowledgeNJExplainedYes
Aug 21, 2024Bank accountsOpening an accountAccount opened without my consent or knowledgeNJExplainedYes
Aug 14, 2024Bank accountsOpening an accountAccount opened without my consent or knowledgeTXExplainedYes
Aug 14, 2024Prepaid & gift cardsUnexpected or other feesFLExplainedYes
Aug 1, 2024Bank accountsProblem with a lender or other company charging your accountTransaction was not authorizedCAExplainedYes
Jul 26, 2024Prepaid & gift cardsProblem getting a card or closing an accountTrouble getting, activating, or registering a cardNDExplainedYes
Jul 24, 2024Bank accountsManaging an accountProblem using a debit or ATM cardMAExplainedYes
Jul 20, 2024Bank accountsManaging an accountDeposits and withdrawalsMDExplainedYes
Jul 18, 2024Prepaid & gift cardsTrouble using the cardTrouble using the card to pay a billCOExplainedYes
Jul 17, 2024Credit reportingImproper use of your reportReporting company used your report improperlyMAExplainedYes
Jul 15, 2024Bank accountsClosing an accountFunds not received from closed accountCOExplainedYes
Jul 3, 2024Bank accountsManaging an accountProblem using a debit or ATM cardARMoney backYes

Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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