Student loans
Ceannate student loans complaints
Consumers have filed 60 complaints about Ceannate's student loans, 13 in the last 12 months. Ceannate answered 100% on time and closed 0% with relief. See the whole Ceannate record.
Ceannate against other student loan servicers
| # | Company | 12 months | On time | Relief |
|---|---|---|---|---|
| 1 | MOHELA | 7,252 | 36% | 2% |
| 2 | Nelnet | 3,551 | 99.9% | 0% |
| 3 | Maximus Federal Services | 2,391 | 100% | 0% |
| 4 | Servicer under contract with Federal Student Aid | 1,520 | 0% | - |
| 5 | Edfinancial Services | 1,456 | 98.9% | 0% |
| 6 | Sallie Mae | 716 | 100% | 12% |
| 7 | Central Research | 530 | 99.8% | 0% |
| 8 | Navient | 462 | 100% | 0% |
| 9 | Climb Credit | 304 | 100% | 0% |
| 10 | AES / PHEAA | 206 | 100% | 14% |
| 11 | SoFi | 160 | 100% | 9% |
| 12 | Goal Structured Solutions | 108 | 100% | 0% |
| 13 | Ceannate | 13 | 100% | 0% |
Latest Ceannate student loans complaints
| Received | About | Issue | Answer |
|---|---|---|---|
| Oct 7, 2017 | Student loans | Unable to get your credit report or credit scoreOther problem getting your report or credit score | Explained |
| Sep 26, 2017 | Student loans | Dealing with your lender or servicerDon't agree with the fees charged | Explained |
| Aug 8, 2017 | Student loans | Dealing with your lender or servicerReceived bad information about your loan | Explained |
| Jul 16, 2017 | Student loans | Dealing with your lender or servicerTrouble with how payments are being handled | Explained |
| Jun 27, 2017 | Student loans | Dealing with your lender or servicerReceived bad information about your loan | Explained |
| Apr 28, 2017 | Student loans | Struggling to repay your loanCan't get other flexible options for repaying your loan | Explained |
| Apr 4, 2017 | Student loans | Dealing with my lender or servicerTrouble with how payments are handled | Explained |
| Mar 16, 2017 | Student loans | Dealing with my lender or servicerKeep getting calls about my loan | Explained |
| Mar 9, 2017 | Student loans | Dealing with my lender or servicerNeed information about my balance/terms | Explained |
| Feb 2, 2017 | Student loans | Dealing with my lender or servicerHaving problems with customer service | Explained |
| Feb 1, 2017 | Student loans | Dealing with my lender or servicerTrouble with how payments are handled | Explained |
| Jan 13, 2017 | Student loans | Dealing with my lender or servicerReceived bad information about my loan | Explained |
| Dec 6, 2016 | Student loans | Can't repay my loanCan't get flexible payment options | Explained |
| Nov 14, 2016 | Student loans | Can't repay my loanCan't temporarily postpone payments | Explained |
| Oct 22, 2016 | Student loans | Dealing with my lender or servicerKeep getting calls about my loan | Explained |
| Sep 24, 2016 | Student loans | Dealing with my lender or servicerHaving problems with customer service | Explained |
| Aug 26, 2016 | Student loans | Dealing with my lender or servicerKeep getting calls about my loan | Explained |
| Aug 10, 2016 | Student loans | Dealing with my lender or servicerHaving problems with customer service | Explained |
| May 3, 2016 | Student loans | Dealing with my lender or servicerKeep getting calls about my loan | Explained |
| Apr 19, 2016 | Student loans | Dealing with my lender or servicerKeep getting calls about my loan | Explained |
| Mar 31, 2016 | Student loans | Dealing with my lender or servicerReceived bad information about my loan | Explained |
| Mar 25, 2016 | Student loans | Dealing with my lender or servicerKeep getting calls about my loan | Explained |
| Mar 17, 2016 | Student loans | Dealing with my lender or servicerHaving problems with customer service | Explained |
| Mar 1, 2016 | Student loans | Can't repay my loanCan't get flexible payment options | Explained |
| Dec 9, 2014 | Student loans | Dealing with my lender or servicerKeep getting calls about my loan | Explained |
| Oct 24, 2014 | Student loans | Dealing with my lender or servicerHaving problems with customer service | Explained |
| Jul 24, 2014 | Student loans | Dealing with my lender or servicerTrouble with how payments are handled | Explained |
| May 29, 2014 | Student loans | Dealing with my lender or servicerKeep getting calls about my loan | Explained |
| Apr 7, 2014 | Student loans | Can't repay my loanCan't decrease my monthly payments | Explained |
| Jul 23, 2013 | Student loans | Repaying your loan | Explained |
Your rights with student loan servicers
Federal student loan borrowers can switch to an income-driven repayment plan, ask for deferment or forbearance, and apply for forgiveness programs such as Public Service Loan Forgiveness through studentaid.gov. The Federal Student Aid ombudsman helps with disputes your servicer will not fix. Private loans follow the contract and state law instead.
Scam warning: Applying for federal repayment plans and forgiveness is free. Anyone who charges a fee, asks for your FSA ID or promises instant forgiveness is not to be trusted.
General information, not legal advice; rules vary by state. Plain-English guides
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
Talk about Ceannate
No comments yet. Start the conversation - questions are welcome too.