Share your experienceShare
Companies A-Z Rankings Categories Problems By state Latest complaints Trends Compare Experiences Reports Guides Share your experience
Theme

Student loans

Ceannate student loans complaints

Consumers have filed 60 complaints about Ceannate's student loans, 13 in the last 12 months. Ceannate answered 100% on time and closed 0% with relief. See the whole Ceannate record.

Ceannate against other student loan servicers

#Company12 monthsChangeOn timeReliefAll time
1MOHELA7,252-10%36%2%25,029
2Nelnet3,551-13%99.9%0%16,699
3Maximus Federal Services2,3910%100%0%8,072
4Servicer under contract with Federal Student Aid1,520+1%0%-3,025
5Edfinancial Services1,456-7%98.9%0%6,432
6Sallie Mae716+38%100%12%4,273
7Central Research530+151%99.8%0%744
8Navient462-39%100%0%35,811
9Climb Credit304+78%100%0%534
10AES / PHEAA206+4%100%14%13,061
11SoFi160+13%100%9%335
12Goal Structured Solutions108+104%100%0%250
13Ceannate13new100%0%60

Every loan servicer ranked

Latest Ceannate student loans complaints

ReceivedAboutIssueStateAnswerOn time
Nov 5, 2026Student loansIssue where my lender is my schoolIssues with fees connected to the loanFLExplainedYes
Oct 21, 2026Student loansGetting a loanHigh pressure sales tactics or recruitingFLExplainedYes
Sep 17, 2026Student loansDealing with your lender or servicerReceived bad information about your loanFLExplainedYes
Sep 3, 2026Student loansDealing with your lender or servicerNeed information about your loan balance or loan termsFLExplainedYes
Aug 20, 2026Student loansProblem with a company's investigation into an existing problemDifficulty submitting a dispute or getting information about a dispute over the phoneTXExplainedYes
Aug 13, 2026Student loansStruggling to repay your loanProblem lowering your monthly paymentsGAExplainedYes
Jul 22, 2026Student loansStruggling to repay your loanCan't temporarily delay making paymentsFLExplainedYes
May 23, 2026Student loansDealing with your lender or servicerReceived bad information about your loanFLExplainedYes
May 11, 2026Student loansIncorrect information on your reportAccount information incorrectFLExplainedYes
May 2, 2026Student loansDealing with your lender or servicerReceived bad information about your loanNCExplainedYes
Apr 30, 2026Student loansIncorrect information on your reportAccount information incorrectFLExplainedYes
Jan 6, 2026Student loansProblem with a company's investigation into an existing problemTheir investigation did not fix an error on your reportFLExplainedYes
Dec 12, 2025Student loansProblem with a company's investigation into an existing problemTheir investigation did not fix an error on your reportFLExplainedYes
Aug 4, 2025Student loansGetting a loanConfusing or misleading advertisingNCExplainedYes
Jun 10, 2025Student loansDealing with your lender or servicerReceived bad information about your loanFLExplainedYes
Jun 5, 2021Student loansDealing with your lender or servicerDon't agree with the fees chargedCAExplainedNo
Nov 20, 2019Student loansDealing with your lender or servicerKeep getting calls about your loanNCExplainedYes
Apr 23, 2019Student loansDealing with your lender or servicerProblem with customer serviceILExplainedYes
Oct 5, 2018Student loansStruggling to repay your loanCan't get other flexible options for repaying your loan-ExplainedYes
Sep 10, 2018Student loansDealing with your lender or servicerTrouble with how payments are being handled-ExplainedYes
Aug 24, 2018Student loansDealing with your lender or servicerTrouble with how payments are being handledMIExplainedYes
May 8, 2018Student loansDealing with your lender or servicerReceived bad information about your loanOHExplainedYes
Apr 3, 2018Student loansDealing with your lender or servicerDon't agree with the fees chargedWAExplainedYes
Mar 1, 2018Student loansStruggling to repay your loanCan't get other flexible options for repaying your loanWAExplainedYes
Jan 26, 2018Student loansStruggling to repay your loanCan't get other flexible options for repaying your loan-ExplainedYes
Jan 23, 2018Student loansStruggling to repay your loanCan't temporarily delay making paymentsALExplainedYes
Jan 18, 2018Student loansDealing with your lender or servicerReceived bad information about your loanGAExplainedYes
Dec 1, 2017Student loansDealing with your lender or servicerDon't agree with the fees chargedWAExplainedYes
Oct 27, 2017Student loansDealing with your lender or servicerKeep getting calls about your loanCAExplainedYes
Oct 25, 2017Student loansStruggling to repay your loanCan't get other flexible options for repaying your loanCOExplainedYes

Your rights with student loan servicers

Federal student loan borrowers can switch to an income-driven repayment plan, ask for deferment or forbearance, and apply for forgiveness programs such as Public Service Loan Forgiveness through studentaid.gov. The Federal Student Aid ombudsman helps with disputes your servicer will not fix. Private loans follow the contract and state law instead.

Scam warning: Applying for federal repayment plans and forgiveness is free. Anyone who charges a fee, asks for your FSA ID or promises instant forgiveness is not to be trusted.

General information, not legal advice; rules vary by state. Plain-English guides

Talk about Ceannate

Be kind and stick to facts. No account numbers or other people's details. Rules

No comments yet. Start the conversation - questions are welcome too.

Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

Check the record before you sign.

Then add to it. Every experience you share - good or bad - goes on that company's record and helps the next person decide. Two minutes, anonymous.

Share your experience