Complaint log
Challenge Financial Services complaint log
The newest complaints about Challenge Financial Services, as they are published, with the company's answer. Open any one for the full record and to discuss it.
| Received | About | Issue | Answer |
|---|---|---|---|
| Jun 26, 2024 | Credit reporting | Improper use of your reportReporting company used your report improperly | Explained |
| Feb 7, 2024 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Sep 6, 2023 | Credit reporting | Incorrect information on your reportInformation belongs to someone else | Explained |
| Sep 5, 2023 | Credit reporting | Incorrect information on your reportInformation belongs to someone else | Explained |
| Jun 28, 2023 | Debt relief & credit repair | Confusing or missing disclosures | Explained |
| Jun 20, 2023 | Credit reporting | Improper use of your reportCredit inquiries on your report that you don't recognize | Explained |
| Jun 9, 2023 | Auto loans & leases | Managing the loan or leaseProblem with fees charged | Explained |
| Jun 4, 2023 | Credit reporting | Improper use of your reportReporting company used your report improperly | Explained |
| Apr 10, 2023 | Credit reporting | Incorrect information on your reportAccount information incorrect | Explained |
| Feb 28, 2023 | Credit reporting | Incorrect information on your reportInformation belongs to someone else | Explained |
| Jan 20, 2023 | Credit reporting | Problem with a credit reporting company's investigation into an existing problemTheir investigation did not fix an error on your report | Explained |
| Nov 15, 2022 | Auto loans & leases | Managing the loan or leaseProblem with the interest rate | Explained |
| Nov 12, 2022 | Auto loans & leases | Getting a loan or leaseFraudulent loan | Explained |
| Sep 22, 2022 | Credit reporting | Problem with a credit reporting company's investigation into an existing problemTheir investigation did not fix an error on your report | Explained |
| Sep 7, 2022 | Credit reporting | Improper use of your reportCredit inquiries on your report that you don't recognize | Explained |
| Aug 20, 2022 | Auto loans & leases | Getting a loan or leaseFraudulent loan | Explained |
| May 28, 2022 | Credit reporting | Problem with a credit reporting company's investigation into an existing problemTheir investigation did not fix an error on your report | Explained |
| Apr 23, 2022 | Auto loans & leases | Struggling to pay your loanLender trying to repossess or disable the vehicle | Explained |
| Mar 14, 2022 | Auto loans & leases | Getting a loan or leaseFraudulent loan | Explained |
| Jan 7, 2022 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Nov 1, 2021 | Credit reporting | Incorrect information on your reportAccount status incorrect | Explained |
| Oct 23, 2021 | Payday & personal loans | Charged fees or interest you didn't expect | Explained |
| Oct 11, 2021 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Jul 16, 2021 | Auto loans & leases | Incorrect information on your reportAccount information incorrect | Explained |
| Jun 30, 2021 | Auto loans & leases | Managing the loan or leaseProblem with additional products or services purchased with the loan | Explained |
| Jun 17, 2021 | Auto loans & leases | Problems at the end of the loan or leaseProblem while selling or giving up the vehicle | Explained |
| Jun 6, 2021 | Debt collection | Written notification about debtDidn't receive notice of right to dispute | Explained |
| Dec 22, 2020 | Auto loans & leases | Managing the loan or leaseProblem with additional products or services purchased with the loan | Money back |
| Oct 25, 2020 | Auto loans & leases | Managing the loan or leaseProblem with the interest rate | Explained |
| Jun 19, 2020 | Auto loans & leases | Managing the loan or leaseBilling problem | Explained |
| Mar 29, 2020 | Auto loans & leases | Struggling to pay your loanDenied request to lower payments | Explained |
| Feb 25, 2020 | Auto loans & leases | Managing the loan or leaseBilling problem | Explained |
| Jan 30, 2020 | Auto loans & leases | Managing the loan or leaseBilling problem | Explained |
| Jan 8, 2020 | Auto loans & leases | Struggling to pay your loanLender trying to repossess or disable the vehicle | Explained |
| Jan 2, 2020 | Auto loans & leases | Managing the loan or leaseBilling problem | Explained |
| Nov 15, 2019 | Auto loans & leases | Managing the loan or leaseProblem with the interest rate | Explained |
| Nov 5, 2019 | Auto loans & leases | Problems at the end of the loan or leaseUnable to receive car title or other problem after the loan is paid off | Fixed |
| Sep 26, 2019 | Auto loans & leases | Problems at the end of the loan or leaseProblem with paying off the loan | Explained |
| Aug 23, 2019 | Auto loans & leases | Struggling to pay your loanLoan balance remaining after the vehicle is repossessed and sold | Explained |
| Jun 3, 2019 | Auto loans & leases | Struggling to pay your loanLender trying to repossess or disable the vehicle | Explained |
| Apr 16, 2019 | Credit reporting | Incorrect information on your reportInformation belongs to someone else | Explained |
| Mar 26, 2019 | Debt collection | False statements or representationAttempted to collect wrong amount | Explained |
| Mar 18, 2019 | Auto loans & leases | Incorrect information on your reportAccount status incorrect | Explained |
| Jan 28, 2019 | Auto loans & leases | Managing the loan or leaseBilling problem | Explained |
| Jan 23, 2019 | Debt collection | Took or threatened to take negative or legal actionThreatened to turn you in to immigration or deport you | Explained |
| Jan 18, 2019 | Debt collection | Attempts to collect debt not owedDebt was paid | Explained |
| Nov 16, 2018 | Auto loans & leases | Managing the loan or leaseProblem with additional products or services purchased with the loan | Explained |
| Jun 19, 2018 | Auto loans & leases | Managing the loan or leaseBilling problem | Money back |
| Mar 25, 2018 | Auto loans & leases | Struggling to pay your loanDenied request to lower payments | Money back |
| Mar 8, 2018 | Debt collection | Communication tacticsYou told them to stop contacting you, but they keep trying | Explained |
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works