Complaint log
Credit Karma complaint log
The newest complaints about Credit Karma, as they are published, with the company's answer. Open any one for the full record and to discuss it.
| Received | About | Issue | Answer |
|---|---|---|---|
| Oct 14, 2026 | Bank accounts | Closing an accountCan't close your account | Explained |
| Oct 14, 2026 | Bank accounts | Problem with a lender or other company charging your accountMoney was taken from your account on the wrong day or for the wrong amount | Explained |
| Oct 14, 2026 | Payday & personal loans | Incorrect information on your reportAccount information incorrect | Explained |
| Oct 13, 2026 | Credit reporting | Improper use of your reportCredit inquiries on your report that you don't recognize | Fixed |
| Oct 13, 2026 | Credit reporting | Improper use of your reportReporting company used your report improperly | Explained |
| Oct 12, 2026 | Bank accounts | Problem with a lender or other company charging your accountCan't stop withdrawals from your account | Explained |
| Oct 11, 2026 | Credit reporting | Improper use of your reportReporting company used your report improperly | Fixed |
| Oct 11, 2026 | Bank accounts | Managing an accountBanking errors | In progress |
| Oct 11, 2026 | Bank accounts | Closing an accountCompany closed your account | Money back |
| Oct 10, 2026 | Credit reporting | Problem with a company's investigation into an existing issueTheir investigation did not fix an error on your report | Fixed |
| Oct 10, 2026 | Credit reporting | Incorrect information on your reportAccount information incorrect | Explained |
| Oct 8, 2026 | Money transfers & apps | Unauthorized transactions or other transaction problem | Explained |
| Oct 8, 2026 | Credit reporting | Incorrect information on your reportAccount information incorrect | Explained |
| Oct 8, 2026 | Bank accounts | Managing an accountProblem using a debit or ATM card | Explained |
| Oct 8, 2026 | Credit reporting | Incorrect information on your reportAccount status incorrect | Explained |
| Oct 7, 2026 | Payday & personal loans | Money was taken from your bank account on the wrong day or for the wrong amount | Explained |
| Oct 7, 2026 | Bank accounts | Managing an accountProblem using a debit or ATM card | Explained |
| Oct 6, 2026 | Credit reporting | Improper use of your reportCredit inquiries on your report that you don't recognize | In progress |
| Oct 6, 2026 | Bank accounts | Managing an accountFunds not handled or disbursed as instructed | Explained |
| Oct 6, 2026 | Credit reporting | Identity theft protection or other monitoring servicesProblem canceling credit monitoring or identify theft protection service | Fixed |
| Oct 5, 2026 | Bank accounts | Closing an accountCan't close your account | Explained |
| Oct 5, 2026 | Payday & personal loans | Problem when making payments | Explained |
| Oct 5, 2026 | Credit cards | Problem with a purchase shown on your statementCredit card company isn't resolving a dispute about a purchase on your statement | Explained |
| Oct 5, 2026 | Bank accounts | Closing an accountCompany closed your account | Money back |
| Oct 3, 2026 | Bank accounts | Managing an accountProblem using a debit or ATM card | Explained |
| Oct 1, 2026 | Credit reporting | Incorrect information on your reportAccount information incorrect | Explained |
| Oct 1, 2026 | Bank accounts | Managing an accountDeposits and withdrawals | Explained |
| Oct 1, 2026 | Bank accounts | Managing an accountProblem accessing account | In progress |
| Sep 30, 2026 | Credit reporting | Incorrect information on your reportAccount status incorrect | In progress |
| Sep 30, 2026 | Bank accounts | Managing an accountProblem accessing account | Explained |
| Sep 29, 2026 | Credit reporting | Incorrect information on your reportAccount information incorrect | Explained |
| Sep 28, 2026 | Credit reporting | Credit monitoring or identity theft protection servicesDidn't receive services that were advertised | Explained |
| Sep 26, 2026 | Credit cards | Advertising and marketing, including promotional offersDidn't receive advertised or promotional terms | In progress |
| Sep 26, 2026 | Bank accounts | Managing an accountProblem accessing account | In progress |
| Sep 26, 2026 | Bank accounts | Managing an accountDeposits and withdrawals | Explained |
| Sep 26, 2026 | Credit reporting | Incorrect information on your reportOld information reappears or never goes away | Explained |
| Sep 26, 2026 | Credit reporting | Unable to get your credit report or credit scoreOther problem getting your report or credit score | Explained |
| Sep 25, 2026 | Bank accounts | Managing an accountProblem accessing account | Explained |
| Sep 25, 2026 | Credit reporting | Identity theft protection or other monitoring servicesProblem with product or service terms changing | Explained |
| Sep 24, 2026 | Bank accounts | Managing an accountDeposits and withdrawals | In progress |
| Sep 24, 2026 | Credit reporting | Improper use of your reportCredit inquiries on your report that you don't recognize | Explained |
| Sep 23, 2026 | Bank accounts | Managing an accountBanking errors | Money back |
| Sep 23, 2026 | Bank accounts | Managing an accountDeposits and withdrawals | Explained |
| Sep 22, 2026 | Credit reporting | Incorrect information on your reportPersonal information incorrect | Explained |
| Sep 22, 2026 | Bank accounts | Managing an accountProblem using a debit or ATM card | Explained |
| Sep 22, 2026 | Bank accounts | Managing an accountProblem using a debit or ATM card | Explained |
| Sep 21, 2026 | Bank accounts | Managing an accountProblem using a debit or ATM card | Explained |
| Sep 18, 2026 | Bank accounts | Managing an accountProblem accessing account | Money back |
| Sep 18, 2026 | Bank accounts | Managing an accountDeposits and withdrawals | Explained |
| Sep 18, 2026 | Debt relief & credit repair | Didn't provide services promised | Fixed |
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works