Student loans
Discover student loans complaints
Consumers have filed 1,613 complaints about Discover's student loans, 9 in the last 12 months (-73%). Discover answered 100% on time and closed 0% with relief. See the whole Discover record.
Discover against other student loan servicers
| # | Company | 12 months | On time | Relief |
|---|---|---|---|---|
| 1 | MOHELA | 7,252 | 36% | 2% |
| 2 | Nelnet | 3,551 | 99.9% | 0% |
| 3 | Maximus Federal Services | 2,391 | 100% | 0% |
| 4 | Servicer under contract with Federal Student Aid | 1,520 | 0% | - |
| 5 | Edfinancial Services | 1,456 | 98.9% | 0% |
| 6 | Sallie Mae | 716 | 100% | 12% |
| 7 | Central Research | 530 | 99.8% | 0% |
| 8 | Navient | 462 | 100% | 0% |
| 9 | Climb Credit | 304 | 100% | 0% |
| 10 | AES / PHEAA | 206 | 100% | 14% |
| 11 | SoFi | 160 | 100% | 9% |
| 12 | Goal Structured Solutions | 108 | 100% | 0% |
| 13 | Discover | 9 | 100% | 0% |
Latest Discover student loans complaints
| Received | About | Issue | Answer |
|---|---|---|---|
| Apr 11, 2024 | Student loans | Dealing with your lender or servicerTrouble with how payments are being handled | Money back |
| Apr 6, 2024 | Student loans | Getting a loanConfusing or misleading advertising | Explained |
| Apr 4, 2024 | Student loans | Dealing with your lender or servicerTrouble with how payments are being handled | Explained |
| Apr 4, 2024 | Student loans | Problem with a company's investigation into an existing problemProblem with personal statement of dispute | Explained |
| Mar 31, 2024 | Student loans | Dealing with your lender or servicerProblem with customer service | Explained |
| Mar 31, 2024 | Student loans | Struggling to repay your loanCan't get other flexible options for repaying your loan | Explained |
| Mar 21, 2024 | Student loans | Incorrect information on your reportAccount status incorrect | Fixed |
| Mar 19, 2024 | Student loans | Dealing with your lender or servicerTrouble with how payments are being handled | Explained |
| Mar 11, 2024 | Student loans | Dealing with your lender or servicerCo-signer | Explained |
| Mar 6, 2024 | Student loans | Struggling to repay your loanCan't temporarily delay making payments | Explained |
| Mar 3, 2024 | Student loans | Dealing with your lender or servicerReceived bad information about your loan | Explained |
| Mar 1, 2024 | Student loans | Struggling to repay your loanProblem with forgiveness, cancellation, or discharge | Explained |
| Feb 26, 2024 | Student loans | Problem with a company's investigation into an existing problemProblem with personal statement of dispute | Fixed |
| Feb 23, 2024 | Student loans | Struggling to repay your loanCan't get other flexible options for repaying your loan | Explained |
| Feb 20, 2024 | Student loans | Dealing with your lender or servicerReceived bad information about your loan | Explained |
| Feb 17, 2024 | Student loans | Struggling to repay your loanCan't get other flexible options for repaying your loan | Fixed |
| Feb 15, 2024 | Student loans | Struggling to repay your loanProblem lowering your monthly payments | Explained |
| Feb 12, 2024 | Student loans | Getting a loanLoan opened without my consent or knowledge | Explained |
| Feb 8, 2024 | Student loans | Struggling to repay your loanProblem lowering your monthly payments | Explained |
| Feb 7, 2024 | Student loans | Getting a loanLoan opened without my consent or knowledge | Explained |
| Feb 6, 2024 | Student loans | Dealing with your lender or servicerReceived bad information about your loan | Explained |
| Jan 31, 2024 | Student loans | Getting a loanLoan opened without my consent or knowledge | Explained |
| Jan 31, 2024 | Student loans | Incorrect information on your reportInformation belongs to someone else | Explained |
| Jan 25, 2024 | Student loans | Dealing with your lender or servicerNeed information about your loan balance or loan terms | Explained |
| Jan 25, 2024 | Student loans | Dealing with your lender or servicerDon't agree with the fees charged | Explained |
| Jan 25, 2024 | Student loans | Dealing with your lender or servicerTrouble with how payments are being handled | Money back |
| Jan 20, 2024 | Student loans | Dealing with your lender or servicerReceived bad information about your loan | Fixed |
| Jan 13, 2024 | Student loans | Dealing with your lender or servicerReceived bad information about your loan | Fixed |
| Jan 11, 2024 | Student loans | Struggling to repay your loanCan't get other flexible options for repaying your loan | Explained |
| Jan 10, 2024 | Student loans | Struggling to repay your loanProblem lowering your monthly payments | Explained |
Your rights with student loan servicers
Federal student loan borrowers can switch to an income-driven repayment plan, ask for deferment or forbearance, and apply for forgiveness programs such as Public Service Loan Forgiveness through studentaid.gov. The Federal Student Aid ombudsman helps with disputes your servicer will not fix. Private loans follow the contract and state law instead.
Scam warning: Applying for federal repayment plans and forgiveness is free. Anyone who charges a fee, asks for your FSA ID or promises instant forgiveness is not to be trusted.
General information, not legal advice; rules vary by state. Plain-English guides
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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