Student loans
Discover student loans complaints
Consumers have filed 1,613 complaints about Discover's student loans, 9 in the last 12 months (-73%). Discover answered 100% on time and closed 0% with relief. See the whole Discover record.
Discover against other student loan servicers
| # | Company | 12 months | On time | Relief |
|---|---|---|---|---|
| 1 | MOHELA | 7,252 | 36% | 2% |
| 2 | Nelnet | 3,551 | 99.9% | 0% |
| 3 | Maximus Federal Services | 2,391 | 100% | 0% |
| 4 | Servicer under contract with Federal Student Aid | 1,520 | 0% | - |
| 5 | Edfinancial Services | 1,456 | 98.9% | 0% |
| 6 | Sallie Mae | 716 | 100% | 12% |
| 7 | Central Research | 530 | 99.8% | 0% |
| 8 | Navient | 462 | 100% | 0% |
| 9 | Climb Credit | 304 | 100% | 0% |
| 10 | AES / PHEAA | 206 | 100% | 14% |
| 11 | SoFi | 160 | 100% | 9% |
| 12 | Goal Structured Solutions | 108 | 100% | 0% |
| 13 | Discover | 9 | 100% | 0% |
Latest Discover student loans complaints
| Received | About | Issue | Answer |
|---|---|---|---|
| Aug 12, 2024 | Student loans | Dealing with your lender or servicerReceived bad information about your loan | Explained |
| Aug 8, 2024 | Student loans | Dealing with your lender or servicerDon't agree with the fees charged | Explained |
| Aug 5, 2024 | Student loans | Struggling to repay your loanCan't get other flexible options for repaying your loan | Explained |
| Aug 2, 2024 | Student loans | Problem with a company's investigation into an existing problemTheir investigation did not fix an error on your report | Explained |
| Aug 1, 2024 | Student loans | Struggling to repay your loanProblem lowering your monthly payments | Explained |
| Jul 31, 2024 | Student loans | Dealing with your lender or servicerReceived bad information about your loan | Explained |
| Jul 23, 2024 | Student loans | Dealing with your lender or servicerReceived bad information about your loan | Explained |
| Jul 22, 2024 | Student loans | Incorrect information on your reportAccount information incorrect | Explained |
| Jul 11, 2024 | Student loans | Dealing with your lender or servicerReceived bad information about your loan | Explained |
| Jul 5, 2024 | Student loans | Struggling to repay your loanProblem lowering your monthly payments | Explained |
| Jun 29, 2024 | Student loans | Struggling to repay your loanCan't get other flexible options for repaying your loan | Explained |
| Jun 28, 2024 | Student loans | Incorrect information on your reportAccount status incorrect | Fixed |
| Jun 27, 2024 | Student loans | Struggling to repay your loanCan't temporarily delay making payments | Explained |
| Jun 24, 2024 | Student loans | Incorrect information on your reportAccount information incorrect | Fixed |
| Jun 21, 2024 | Student loans | Dealing with your lender or servicerReceived bad information about your loan | Explained |
| Jun 18, 2024 | Student loans | Struggling to repay your loanCan't get other flexible options for repaying your loan | Explained |
| Jun 10, 2024 | Student loans | Improper use of your reportReporting company used your report improperly | Explained |
| Jun 4, 2024 | Student loans | Dealing with your lender or servicerTrouble with how payments are being handled | Explained |
| Jun 1, 2024 | Student loans | Struggling to repay your loanBankruptcy | Explained |
| May 30, 2024 | Student loans | Struggling to repay your loanCan't get other flexible options for repaying your loan | Explained |
| May 25, 2024 | Student loans | Struggling to repay your loanCan't get other flexible options for repaying your loan | Fixed |
| May 20, 2024 | Student loans | Dealing with your lender or servicerTrouble with how payments are being handled | Money back |
| May 16, 2024 | Student loans | Problem with a company's investigation into an existing problemTheir investigation did not fix an error on your report | Money back |
| May 12, 2024 | Student loans | Struggling to repay your loanCan't get other flexible options for repaying your loan | Explained |
| May 7, 2024 | Student loans | Struggling to repay your loanCan't get other flexible options for repaying your loan | Explained |
| May 6, 2024 | Student loans | Improper use of your reportReporting company used your report improperly | Fixed |
| Apr 26, 2024 | Student loans | Struggling to repay your loanCan't get other flexible options for repaying your loan | Explained |
| Apr 24, 2024 | Student loans | Dealing with your lender or servicerTrouble with how payments are being handled | Explained |
| Apr 24, 2024 | Student loans | Credit monitoring or identity theft protection servicesProblem canceling credit monitoring or identify theft protection service | Explained |
| Apr 11, 2024 | Student loans | Struggling to repay your loanProblem lowering your monthly payments | Fixed |
Your rights with student loan servicers
Federal student loan borrowers can switch to an income-driven repayment plan, ask for deferment or forbearance, and apply for forgiveness programs such as Public Service Loan Forgiveness through studentaid.gov. The Federal Student Aid ombudsman helps with disputes your servicer will not fix. Private loans follow the contract and state law instead.
Scam warning: Applying for federal repayment plans and forgiveness is free. Anyone who charges a fee, asks for your FSA ID or promises instant forgiveness is not to be trusted.
General information, not legal advice; rules vary by state. Plain-English guides
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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