Credit bureau · complaint record
Factual Data complaints
Filed under FACTUAL DATA CORP.
Consumers have filed 304 complaints about Factual Data since 2013, none in the last 12 months. It answered 99.3% on time and closed 0% with relief for the customer. The most common problem is improper use of your report.
Rated once a company has 25+ complaints in 12 months. How it works
- Complaints on record
- 304
- Last 12 months
- 0
- Answered on time
- 99.3%
- Closed with relief
- 0%
- Last 30 days
- 0
- Rank
- -
Since June 2013
new vs the year before
Industry: 99.9%
Typical credit bureau: 32%
Newest: May 20, 2020
Factual Data complaints by month
The busiest month was May 2019 (15 complaints). Complaints rise with a company's size and with news, so compare trends rather than totals.
How Factual Data answered all time
- Closed with non-monetary relief10.3%
- Closed with explanation30399.7%
"Closed with explanation" means the company replied but gave no money back and changed nothing. What each answer means
What Factual Data complaints are about
Top Factual Data problems
Inside "Improper use of your report"
- Credit inquiries on your report that you don't recognize 108
- Reporting company used your report improperly 26
Where Factual Data complaints come from
Most complaints: Texas (46), Florida (26), Georgia (24), New York (18), California (16).
Factual Data compared with other credit bureaus & report companies
| # | Company | Score | 12 months | Grade |
|---|---|---|---|---|
| 1 | Apple FinancingCredit reporting | 57 | 28 | C |
| 2 | Nav TechnologiesCredit reporting | 55 | 28 | C |
| 3 | Opportunity FundCredit reporting | 51 | 27 | C |
| 4 | Heritage Financial GroupCredit reporting | 0 | 27 | F |
| 5 | Informative ResearchCredit reporting | 60 | 26 | C |
| 6 | Pennsylvania Housing Finance AgencyCredit reporting | 56 | 25 | C |
| 7 | King of Credit FinancialCredit reporting | 10 | 25 | F |
| 8 | Factual DataCredit reporting | - | 0 | - |
Compare side by side: Factual Data vs Apple Financing · Factual Data vs Nav Technologies · Factual Data vs Opportunity Fund · Factual Data vs Heritage Financial Group
What people say about Factual Data
All experiencesNo experiences with Factual Data yet. Yours would be the first on the record - and the one the next person reads.
Share yoursLatest Factual Data complaints
Full log| Received | About | Issue | Answer |
|---|---|---|---|
| May 20, 2020 | Credit reporting | Incorrect information on your reportInformation belongs to someone else | Explained |
| May 20, 2020 | Credit reporting | Incorrect information on your reportInformation belongs to someone else | Explained |
| May 18, 2020 | Credit reporting | Improper use of your reportReporting company used your report improperly | Explained |
| May 17, 2020 | Credit reporting | Improper use of your reportReporting company used your report improperly | Explained |
| May 15, 2020 | Credit reporting | Improper use of your reportCredit inquiries on your report that you don't recognize | Explained |
| May 13, 2020 | Credit reporting | Incorrect information on your reportInformation belongs to someone else | Explained |
| May 10, 2020 | Credit reporting | Improper use of your reportCredit inquiries on your report that you don't recognize | Explained |
| May 6, 2020 | Credit reporting | Improper use of your reportCredit inquiries on your report that you don't recognize | Explained |
| May 6, 2020 | Credit reporting | Improper use of your reportCredit inquiries on your report that you don't recognize | Explained |
| May 4, 2020 | Credit reporting | Unable to get your credit report or credit scoreOther problem getting your report or credit score | Explained |
| Apr 30, 2020 | Credit reporting | Incorrect information on your reportPublic record information inaccurate | Explained |
| Apr 28, 2020 | Credit reporting | Incorrect information on your reportInformation belongs to someone else | Explained |
Questions about Factual Data
How many complaints does Factual Data have?
Factual Data has 304 complaints on record since June 2013, including 0 in the last 12 months and 0 in the last 30 days.
Does Factual Data respond to complaints?
Yes. Factual Data answered 99.3% of its complaints on time (within 15 days) and closed 0% with relief - money back or a fix. The rest were mostly closed with an explanation only.
What do people complain about most with Factual Data?
The most common problems are improper use of your report (134), incorrect information on your report (68), incorrect information on credit report (45).
Is Factual Data legit?
Factual Data is a real company with a public complaint record: consumers have complained about it 304 times and it answers through the official complaint process. Whether it is right for you depends on the details - see is Factual Data legit? for the signals, red flags and how to protect yourself.
How do I file a complaint against Factual Data?
Complain to Factual Data in writing first and keep a copy. If it isn't fixed, file an official complaint with the federal consumer financial regulator - the company must answer, usually within 15 days. Our step-by-step guide: how to file a complaint against a company. Then share your experience here so others know.
Where do most Factual Data complaints come from?
Most come from Texas (46), Florida (26), Georgia (24). Big states file more complaints, so the map shows complaints per 100,000 people.
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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