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Complaint log

First Data complaint log

The newest complaints about First Data, as they are published, with the company's answer. Open any one for the full record and to discuss it.

ReceivedAboutIssueStateAnswerOn time
Sep 12, 2018Debt collectionAttempts to collect debt not owedDebt is not yoursFLExplainedYes
Sep 11, 2018Debt collectionFalse statements or representationTold you not to respond to a lawsuit they filed against youWAExplainedYes
Sep 10, 2018Debt collectionAttempts to collect debt not owedDebt is not yours-ExplainedYes
Sep 10, 2018Bank accountsProblem with a lender or other company charging your accountTransaction was not authorizedTXExplainedYes
Sep 5, 2018Prepaid & gift cardsProblem with a purchase or transferCharged for a purchase or transfer you did not make with the cardMNExplainedYes
Sep 4, 2018Prepaid & gift cardsTrouble using the cardProblem using the card to withdraw money from an ATMWVExplainedYes
Sep 1, 2018Debt collectionWritten notification about debtDidn't receive enough information to verify debtFLExplainedYes
Aug 28, 2018Debt collectionAttempts to collect debt not owedDebt was result of identity theftLAExplainedYes
Aug 27, 2018Debt collectionAttempts to collect debt not owedDebt is not yoursCAExplainedYes
Aug 24, 2018Prepaid & gift cardsTrouble using the cardTrouble using the card to spend money in a store or onlineTXExplainedYes
Aug 23, 2018Debt collectionWritten notification about debtDidn't receive enough information to verify debtTXExplainedYes
Aug 23, 2018Debt collectionAttempts to collect debt not owedDebt was result of identity theftGAExplainedYes
Aug 21, 2018Debt collectionAttempts to collect debt not owedDebt was result of identity theftCAMoney backYes
Aug 21, 2018Debt collectionAttempts to collect debt not owedDebt was result of identity theftCAExplainedYes
Aug 20, 2018Money transfers & appsMoney was not available when promisedNVExplainedYes
Aug 20, 2018Prepaid & gift cardsTrouble using the cardProblem with direct deposit-ExplainedYes
Aug 16, 2018Debt collectionFalse statements or representationAttempted to collect wrong amountHIExplainedYes
Aug 15, 2018Credit reportingProblem with a company's investigation into an existing issueTheir investigation did not fix an error on your reportCTExplainedYes
Aug 15, 2018Prepaid & gift cardsProblem getting a card or closing an accountTrouble closing cardKYExplainedYes
Aug 14, 2018Credit reportingIncorrect information on your reportInformation is incorrectTXExplainedYes
Aug 12, 2018Debt collectionAttempts to collect debt not owedDebt was result of identity theftNVExplainedYes
Aug 12, 2018Debt collectionAttempts to collect debt not owedDebt was result of identity theftNVExplainedYes
Aug 7, 2018Credit reportingIncorrect information on your reportInformation is incorrect-ExplainedYes
Aug 6, 2018Bank accountsProblem with a lender or other company charging your accountTransaction was not authorized-Money backYes
Aug 6, 2018Bank accountsManaging an accountProblem using a debit or ATM cardCAExplainedYes
Aug 2, 2018Bank accountsManaging an accountProblem using a debit or ATM cardPAExplainedYes
Aug 2, 2018Debt collectionAttempts to collect debt not owedDebt is not yoursALExplainedYes
Jul 31, 2018Credit reportingIncorrect information on your reportAccount status incorrectAZExplainedYes
Jul 30, 2018Debt collectionTook or threatened to take negative or legal actionThreatened or suggested your credit would be damagedGAExplainedYes
Jul 28, 2018Debt collectionAttempts to collect debt not owedDebt is not yoursFLExplainedYes
Jul 26, 2018Prepaid & gift cardsProblem with a purchase or transferCard company isn't resolving a dispute about a purchase or transferNYExplainedYes
Jul 19, 2018Prepaid & gift cardsProblem with a purchase or transferCard company isn't resolving a dispute about a purchase or transferTXExplainedYes
Jul 18, 2018Debt collectionAttempts to collect debt not owedDebt was result of identity theftTXExplainedYes
Jul 17, 2018Bank accountsManaging an accountCashing a checkINExplainedYes
Jul 16, 2018Debt collectionWritten notification about debtDidn't receive enough information to verify debtCAMoney backYes
Jul 10, 2018Credit cardsFees or interestProblem with feesCAExplainedYes
Jul 6, 2018Credit reportingImproper use of your reportReporting company used your report improperlyCTExplainedYes
Jul 4, 2018Prepaid & gift cardsProblem with a purchase or transferCharged for a purchase or transfer you did not make with the cardTNExplainedYes
Jul 4, 2018Debt collectionAttempts to collect debt not owedDebt was result of identity theftLAExplainedYes
Jul 3, 2018Debt collectionFalse statements or representationAttempted to collect wrong amountCAExplainedYes
Jul 3, 2018Debt collectionFalse statements or representationAttempted to collect wrong amountCAExplainedYes
Jul 3, 2018Debt collectionAttempts to collect debt not owedDebt was already discharged in bankruptcy and is no longer owedMDExplainedYes
Jul 3, 2018Debt collectionAttempts to collect debt not owedDebt was already discharged in bankruptcy and is no longer owedMDExplainedYes
Jun 29, 2018Prepaid & gift cardsUnexpected or other feesARMoney backYes
Jun 28, 2018Debt collectionAttempts to collect debt not owedDebt was already discharged in bankruptcy and is no longer owedMDExplainedYes
Jun 28, 2018Bank accountsManaging an accountDeposits and withdrawalsTXMoney backYes
Jun 28, 2018Bank accountsManaging an accountCashing a checkHIExplainedYes
Jun 27, 2018Debt collectionAttempts to collect debt not owedDebt is not yoursORExplainedYes
Jun 23, 2018Prepaid & gift cardsProblem with a purchase or transferCard company isn't resolving a dispute about a purchase or transferOHMoney backYes
Jun 23, 2018Bank accountsManaging an accountBanking errorsCAExplainedYes

Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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