Complaint log
First Data complaint log
The newest complaints about First Data, as they are published, with the company's answer. Open any one for the full record and to discuss it.
| Received | About | Issue | Answer |
|---|---|---|---|
| Jun 21, 2018 | Prepaid & gift cards | Problem with a purchase or transferCharged for a purchase or transfer you did not make with the card | Explained |
| Jun 15, 2018 | Credit reporting | Identity theft protection or other monitoring servicesDidn't receive services that were advertised | Explained |
| Jun 15, 2018 | Money transfers & apps | Problem with customer service | Explained |
| Jun 13, 2018 | Credit reporting | Improper use of your reportReporting company used your report improperly | Explained |
| Jun 12, 2018 | Credit reporting | Incorrect information on your reportPublic record information inaccurate | Explained |
| Jun 12, 2018 | Credit reporting | Incorrect information on your reportAccount status incorrect | Explained |
| Jun 8, 2018 | Debt collection | Attempts to collect debt not owedDebt was paid | Explained |
| Jun 7, 2018 | Money transfers & apps | Fraud or scam | Money back |
| Jun 6, 2018 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Jun 6, 2018 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Jun 5, 2018 | Prepaid & gift cards | Trouble using the cardTrouble using the card to spend money in a store or online | Explained |
| May 30, 2018 | Prepaid & gift cards | Problem with a purchase or transferCharged for a purchase or transfer you did not make with the card | Explained |
| May 27, 2018 | Debt collection | Attempts to collect debt not owedDebt was result of identity theft | Explained |
| May 23, 2018 | Debt collection | Attempts to collect debt not owedDebt was result of identity theft | Explained |
| May 23, 2018 | Debt collection | Attempts to collect debt not owedDebt was result of identity theft | Explained |
| May 22, 2018 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| May 22, 2018 | Debt collection | Communication tacticsYou told them to stop contacting you, but they keep trying | Explained |
| May 21, 2018 | Bank accounts | Managing an accountFee problem | Explained |
| May 21, 2018 | Money transfers & apps | Other transaction problem | Explained |
| May 17, 2018 | Money transfers & apps | Problem with customer service | Explained |
| May 7, 2018 | Prepaid & gift cards | Problem with a purchase or transferCard company isn't resolving a dispute about a purchase or transfer | Money back |
| May 4, 2018 | Debt collection | Took or threatened to take negative or legal actionThreatened or suggested your credit would be damaged | Explained |
| May 4, 2018 | Money transfers & apps | Unexpected or other fees | Explained |
| May 3, 2018 | Debt collection | Communication tacticsFrequent or repeated calls | Money back |
| May 2, 2018 | Student loans | Struggling to repay your loanCan't get other flexible options for repaying your loan | Explained |
| May 1, 2018 | Prepaid & gift cards | Unexpected or other fees | Explained |
| May 1, 2018 | Bank accounts | Problem caused by your funds being lowNon-sufficient funds and associated fees | Explained |
| Apr 27, 2018 | Prepaid & gift cards | Trouble using the cardTrouble getting information about the card | Explained |
| Apr 27, 2018 | Bank accounts | Problem with a lender or other company charging your accountCan't stop withdrawals from your account | Money back |
| Apr 26, 2018 | Credit reporting | Incorrect information on your reportInformation is incorrect | Explained |
| Apr 25, 2018 | Prepaid & gift cards | Trouble using the cardTrouble using the card to spend money in a store or online | Explained |
| Apr 25, 2018 | Credit reporting | Incorrect information on your reportAccount status incorrect | Explained |
| Apr 24, 2018 | Bank accounts | Managing an accountFunds not handled or disbursed as instructed | Explained |
| Apr 21, 2018 | Prepaid & gift cards | Unexpected or other fees | Explained |
| Apr 20, 2018 | Bank accounts | Managing an accountFunds not handled or disbursed as instructed | Explained |
| Apr 18, 2018 | Debt collection | Communication tacticsYou told them to stop contacting you, but they keep trying | Explained |
| Apr 16, 2018 | Debt collection | Attempts to collect debt not owedDebt is not yours | Fixed |
| Apr 10, 2018 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Apr 9, 2018 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Apr 5, 2018 | Prepaid & gift cards | Problem getting a card or closing an accountTrouble getting, activating, or registering a card | Explained |
| Apr 4, 2018 | Debt collection | Attempts to collect debt not owedDebt was paid | Explained |
| Apr 3, 2018 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Apr 3, 2018 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Mar 29, 2018 | Bank accounts | Managing an accountProblem using a debit or ATM card | Explained |
| Mar 26, 2018 | Credit reporting | Incorrect information on your reportInformation is incorrect | Explained |
| Mar 23, 2018 | Credit reporting | Incorrect information on your reportAccount information incorrect | Explained |
| Mar 20, 2018 | Payday & personal loans | Received a loan you didn't apply for | Explained |
| Mar 15, 2018 | Prepaid & gift cards | Unexpected or other fees | Explained |
| Mar 11, 2018 | Credit reporting | Problem with a credit reporting company's investigation into an existing problemDifficulty submitting a dispute or getting information about a dispute over the phone | Explained |
| Mar 11, 2018 | Credit reporting | Incorrect information on your reportAccount status incorrect | Explained |
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works