Complaint log
First Data complaint log
The newest complaints about First Data, as they are published, with the company's answer. Open any one for the full record and to discuss it.
| Received | About | Issue | Answer |
|---|---|---|---|
| Jan 14, 2019 | Prepaid & gift cards | Unexpected or other fees | Money back |
| Jan 8, 2019 | Prepaid & gift cards | Unexpected or other fees | Money back |
| Jan 7, 2019 | Credit reporting | Incorrect information on your reportPublic record information inaccurate | Explained |
| Jan 2, 2019 | Money transfers & apps | Fraud or scam | Explained |
| Dec 27, 2018 | Credit reporting | Problem with a company's investigation into an existing issueTheir investigation did not fix an error on your report | Explained |
| Dec 27, 2018 | Debt collection | Attempts to collect debt not owedDebt was paid | Explained |
| Dec 27, 2018 | Bank accounts | Managing an accountProblem using a debit or ATM card | Explained |
| Dec 23, 2018 | Debt collection | Attempts to collect debt not owedDebt was result of identity theft | Explained |
| Dec 21, 2018 | Debt collection | Attempts to collect debt not owedDebt was result of identity theft | Explained |
| Dec 20, 2018 | Money transfers & apps | Managing, opening, or closing your mobile wallet account | Explained |
| Dec 13, 2018 | Prepaid & gift cards | Problem with a purchase or transferCard company isn't resolving a dispute about a purchase or transfer | Money back |
| Dec 12, 2018 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Dec 10, 2018 | Debt collection | Took or threatened to take negative or legal actionThreatened to arrest you or take you to jail if you do not pay | Explained |
| Dec 6, 2018 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Dec 6, 2018 | Prepaid & gift cards | Problem with a purchase or transferCard company isn't resolving a dispute about a purchase or transfer | Money back |
| Dec 1, 2018 | Bank accounts | Opening an accountUnable to open an account | Explained |
| Dec 1, 2018 | Debt collection | Attempts to collect debt not owedDebt was result of identity theft | Explained |
| Nov 30, 2018 | Bank accounts | Managing an accountProblem using a debit or ATM card | Explained |
| Nov 30, 2018 | Money transfers & apps | Money was not available when promised | Explained |
| Nov 30, 2018 | Debt relief & credit repair | Fraud or scam | Explained |
| Nov 28, 2018 | Prepaid & gift cards | Problem with a purchase or transferCard company isn't resolving a dispute about a purchase or transfer | Explained |
| Nov 27, 2018 | Debt collection | False statements or representationAttempted to collect wrong amount | Explained |
| Nov 25, 2018 | Debt collection | Attempts to collect debt not owedDebt was paid | Explained |
| Nov 24, 2018 | Bank accounts | Managing an accountCashing a check | Explained |
| Nov 21, 2018 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Nov 20, 2018 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Nov 20, 2018 | Prepaid & gift cards | Problem with a purchase or transferCharged for a purchase or transfer you did not make with the card | Money back |
| Nov 20, 2018 | Credit reporting | Improper use of your reportReporting company used your report improperly | Explained |
| Nov 14, 2018 | Credit cards | Trouble using your cardCan't use card to make purchases | Explained |
| Nov 8, 2018 | Credit reporting | Incorrect information on your reportPublic record information inaccurate | Explained |
| Nov 7, 2018 | Prepaid & gift cards | Unexpected or other fees | Explained |
| Nov 6, 2018 | Credit reporting | Problem with a company's investigation into an existing issueTheir investigation did not fix an error on your report | Explained |
| Nov 4, 2018 | Prepaid & gift cards | Problem with a purchase or transferCharged for a purchase or transfer you did not make with the card | Explained |
| Nov 2, 2018 | Prepaid & gift cards | Problem getting a card or closing an accountTrouble closing card | Explained |
| Nov 1, 2018 | Bank accounts | Managing an accountProblem making or receiving payments | Explained |
| Oct 30, 2018 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Oct 29, 2018 | Prepaid & gift cards | Problem with a purchase or transferCharged for a purchase or transfer you did not make with the card | Explained |
| Oct 28, 2018 | Prepaid & gift cards | Problem getting a card or closing an accountTrouble closing card | Explained |
| Oct 25, 2018 | Credit reporting | Problem with a credit reporting company's investigation into an existing problemDifficulty submitting a dispute or getting information about a dispute over the phone | Explained |
| Oct 22, 2018 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Oct 19, 2018 | Credit reporting | Incorrect information on your reportInformation is incorrect | Explained |
| Oct 17, 2018 | Credit reporting | Identity theft protection or other monitoring servicesProblem canceling credit monitoring or identify theft protection service | Explained |
| Oct 16, 2018 | Credit reporting | Incorrect information on your reportInformation belongs to someone else | Explained |
| Oct 15, 2018 | Credit reporting | Incorrect information on your reportInformation is missing that should be on the report | Explained |
| Oct 6, 2018 | Debt collection | Attempts to collect debt not owedDebt was paid | Explained |
| Oct 3, 2018 | Bank accounts | Managing an accountDeposits and withdrawals | Explained |
| Oct 2, 2018 | Credit cards | Trouble using your cardCan't use card to make purchases | Explained |
| Oct 1, 2018 | Credit reporting | Incorrect information on your reportInformation belongs to someone else | Explained |
| Sep 20, 2018 | Crypto | Confusing or missing disclosures | Explained |
| Sep 13, 2018 | Prepaid & gift cards | Problem getting a card or closing an accountTrouble closing card | Explained |
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works