Complaint log
First Data complaint log
The newest complaints about First Data, as they are published, with the company's answer. Open any one for the full record and to discuss it.
| Received | About | Issue | Answer |
|---|---|---|---|
| Mar 11, 2018 | Debt collection | Attempts to collect debt not owedDebt was paid | Explained |
| Mar 8, 2018 | Bank accounts | Managing an accountCashing a check | Explained |
| Mar 8, 2018 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Mar 7, 2018 | Credit reporting | Improper use of your reportReporting company used your report improperly | Explained |
| Mar 6, 2018 | Credit cards | Closing your accountCan't close your account | Explained |
| Mar 1, 2018 | Debt collection | Attempts to collect debt not owedDebt was result of identity theft | Fixed |
| Feb 28, 2018 | Bank accounts | Managing an accountDeposits and withdrawals | Fixed |
| Feb 28, 2018 | Debt collection | Communication tacticsFrequent or repeated calls | Explained |
| Feb 28, 2018 | Debt collection | Communication tacticsFrequent or repeated calls | Explained |
| Feb 27, 2018 | Bank accounts | Managing an accountProblem making or receiving payments | Explained |
| Feb 23, 2018 | Debt collection | Attempts to collect debt not owedDebt was paid | Fixed |
| Feb 21, 2018 | Bank accounts | Problem with a lender or other company charging your accountTransaction was not authorized | Fixed |
| Feb 20, 2018 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Feb 20, 2018 | Bank accounts | Managing an accountFunds not handled or disbursed as instructed | Explained |
| Feb 18, 2018 | Debt collection | Attempts to collect debt not owedDebt was paid | Fixed |
| Feb 18, 2018 | Debt collection | Attempts to collect debt not owedDebt was result of identity theft | Explained |
| Feb 18, 2018 | Debt collection | Attempts to collect debt not owedDebt was result of identity theft | Fixed |
| Feb 12, 2018 | Debt collection | Attempts to collect debt not owedDebt is not yours | Fixed |
| Feb 9, 2018 | Prepaid & gift cards | Unexpected or other fees | Explained |
| Feb 6, 2018 | Debt collection | Attempts to collect debt not owedDebt was result of identity theft | Fixed |
| Feb 5, 2018 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Jan 30, 2018 | Debt collection | Attempts to collect debt not owedDebt was result of identity theft | Explained |
| Jan 29, 2018 | Debt collection | Attempts to collect debt not owedDebt is not yours | Fixed |
| Jan 29, 2018 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Jan 27, 2018 | Prepaid & gift cards | Trouble using the cardTrouble using the card to spend money in a store or online | Explained |
| Jan 25, 2018 | Prepaid & gift cards | Trouble using the cardTrouble using the card to spend money in a store or online | Explained |
| Jan 25, 2018 | Credit reporting | Incorrect information on your reportAccount status incorrect | Explained |
| Jan 25, 2018 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Jan 24, 2018 | Debt collection | Written notification about debtDidn't receive enough information to verify debt | Explained |
| Jan 24, 2018 | Debt collection | Attempts to collect debt not owedDebt was paid | Explained |
| Jan 24, 2018 | Credit reporting | Incorrect information on your reportAccount status incorrect | Explained |
| Jan 24, 2018 | Debt collection | Written notification about debtDidn't receive enough information to verify debt | Explained |
| Jan 23, 2018 | Money transfers & apps | Other transaction problem | Money back |
| Jan 22, 2018 | Debt collection | Attempts to collect debt not owedDebt is not yours | Fixed |
| Jan 19, 2018 | Debt collection | Written notification about debtDidn't receive enough information to verify debt | Fixed |
| Jan 19, 2018 | Credit reporting | Unable to get your credit report or credit scoreOther problem getting your report or credit score | Explained |
| Jan 17, 2018 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Jan 17, 2018 | Bank accounts | Managing an accountProblem using a debit or ATM card | Explained |
| Jan 13, 2018 | Credit reporting | Incorrect information on your reportOld information reappears or never goes away | Explained |
| Jan 13, 2018 | Credit reporting | Incorrect information on your reportInformation belongs to someone else | Explained |
| Jan 12, 2018 | Debt collection | Attempts to collect debt not owedDebt was result of identity theft | Explained |
| Jan 12, 2018 | Credit reporting | Incorrect information on your reportAccount information incorrect | Explained |
| Jan 10, 2018 | Credit reporting | Incorrect information on your reportAccount information incorrect | Explained |
| Jan 10, 2018 | Debt collection | Written notification about debtDidn't receive enough information to verify debt | Explained |
| Jan 10, 2018 | Debt collection | Took or threatened to take negative or legal actionThreatened or suggested your credit would be damaged | Fixed |
| Jan 7, 2018 | Debt collection | Attempts to collect debt not owedDebt was result of identity theft | Explained |
| Jan 4, 2018 | Credit cards | Closing your accountCan't close your account | Explained |
| Jan 3, 2018 | Debt collection | Took or threatened to take negative or legal actionThreatened or suggested your credit would be damaged | Fixed |
| Jan 2, 2018 | Prepaid & gift cards | Unexpected or other fees | Explained |
| Dec 24, 2017 | Credit reporting | Problem with fraud alerts or security freezes | Explained |
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works