Complaint log
First Data complaint log
The newest complaints about First Data, as they are published, with the company's answer. Open any one for the full record and to discuss it.
| Received | About | Issue | Answer |
|---|---|---|---|
| Dec 24, 2017 | Bank accounts | Managing an accountDeposits and withdrawals | Explained |
| Dec 22, 2017 | Money transfers & apps | Managing, opening, or closing your mobile wallet account | Explained |
| Dec 21, 2017 | Debt collection | Attempts to collect debt not owedDebt was result of identity theft | Fixed |
| Dec 21, 2017 | Debt collection | Attempts to collect debt not owedDebt was result of identity theft | Fixed |
| Dec 19, 2017 | Bank accounts | Managing an accountDeposits and withdrawals | Money back |
| Dec 18, 2017 | Credit reporting | Problem with a credit reporting company's investigation into an existing problemDifficulty submitting a dispute or getting information about a dispute over the phone | Explained |
| Dec 15, 2017 | Prepaid & gift cards | Problem with a purchase or transferCard company isn't resolving a dispute about a purchase or transfer | Explained |
| Dec 14, 2017 | Debt collection | Written notification about debtDidn't receive enough information to verify debt | Money back |
| Dec 13, 2017 | Credit reporting | Problem with fraud alerts or security freezes | Fixed |
| Dec 7, 2017 | Credit cards | Getting a credit cardCard opened as result of identity theft or fraud | Explained |
| Dec 6, 2017 | Bank accounts | Managing an accountDeposits and withdrawals | Explained |
| Dec 6, 2017 | Debt collection | Attempts to collect debt not owedDebt was result of identity theft | Fixed |
| Dec 5, 2017 | Money transfers & apps | Problem with customer service | Explained |
| Dec 1, 2017 | Prepaid & gift cards | Trouble using the cardProblem using the card to withdraw money from an ATM | Explained |
| Nov 30, 2017 | Prepaid & gift cards | Problem getting a card or closing an accountTrouble closing card | Explained |
| Nov 28, 2017 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Nov 28, 2017 | Bank accounts | Problem with a lender or other company charging your accountTransaction was not authorized | Explained |
| Nov 27, 2017 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Nov 27, 2017 | Debt collection | Attempts to collect debt not owedDebt is not yours | Fixed |
| Nov 27, 2017 | Bank accounts | Managing an accountProblem using a debit or ATM card | Explained |
| Nov 24, 2017 | Debt collection | Written notification about debtDidn't receive notice of right to dispute | Explained |
| Nov 20, 2017 | Money transfers & apps | Money was not available when promised | Explained |
| Nov 18, 2017 | Debt collection | Communication tacticsFrequent or repeated calls | Money back |
| Nov 13, 2017 | Debt collection | Attempts to collect debt not owedDebt was already discharged in bankruptcy and is no longer owed | Explained |
| Nov 12, 2017 | Credit reporting | Problem with a credit reporting company's investigation into an existing problemTheir investigation did not fix an error on your report | Explained |
| Nov 11, 2017 | Credit reporting | Problem with a company's investigation into an existing issueDifficulty submitting a dispute or getting information about a dispute over the phone | Explained |
| Nov 9, 2017 | Credit reporting | Incorrect information on your reportInformation is incorrect | Explained |
| Nov 8, 2017 | Money transfers & apps | Fraud or scam | Explained |
| Nov 3, 2017 | Prepaid & gift cards | Trouble using the cardTrouble using the card to pay a bill | Explained |
| Oct 30, 2017 | Prepaid & gift cards | Trouble using the cardTrouble using the card to spend money in a store or online | Explained |
| Oct 27, 2017 | Bank accounts | Managing an accountDeposits and withdrawals | Fixed |
| Oct 26, 2017 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Oct 24, 2017 | Bank accounts | Managing an accountDeposits and withdrawals | Explained |
| Oct 24, 2017 | Credit reporting | Incorrect information on your reportInformation is incorrect | Explained |
| Oct 23, 2017 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Oct 23, 2017 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Oct 23, 2017 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Oct 20, 2017 | Credit reporting | Problem with a company's investigation into an existing issueTheir investigation did not fix an error on your report | Explained |
| Oct 16, 2017 | Debt collection | False statements or representationAttempted to collect wrong amount | Explained |
| Oct 15, 2017 | Debt collection | Attempts to collect debt not owedDebt was result of identity theft | Explained |
| Oct 15, 2017 | Debt collection | Attempts to collect debt not owedDebt was result of identity theft | Explained |
| Oct 13, 2017 | Bank accounts | Problem with a lender or other company charging your accountTransaction was not authorized | Explained |
| Oct 8, 2017 | Money transfers & apps | Confusing or missing disclosures | Explained |
| Oct 5, 2017 | Bank accounts | Problem with a lender or other company charging your accountTransaction was not authorized | Explained |
| Oct 3, 2017 | Debt collection | Written notification about debtDidn't receive enough information to verify debt | Fixed |
| Sep 28, 2017 | Money transfers & apps | Fraud or scam | Explained |
| Sep 27, 2017 | Bank accounts | Managing an accountDeposits and withdrawals | Explained |
| Sep 27, 2017 | Prepaid & gift cards | Trouble using the cardProblem with direct deposit | Explained |
| Sep 26, 2017 | Prepaid & gift cards | Trouble using the cardProblem using the card to withdraw money from an ATM | Explained |
| Sep 22, 2017 | Credit reporting | Incorrect information on your reportAccount status incorrect | Explained |
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works