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Complaint log

First Portfolio Servicing complaint log

The newest complaints about First Portfolio Servicing, as they are published, with the company's answer. Open any one for the full record and to discuss it.

ReceivedAboutIssueStateAnswerOn time
Jun 17, 2026Credit cardsClosing your accountCompany closed your accountTXExplainedYes
Jun 17, 2026Credit reportingIncorrect information on your reportAccount information incorrectTXExplainedYes
Jun 17, 2026Credit cardsGetting a credit cardSent card you never applied forIAExplainedYes
Jun 15, 2026Credit reportingProblem with a company's investigation into an existing problemTheir investigation did not fix an error on your reportNCExplainedYes
Jun 15, 2026Auto loans & leasesRepossessionAccount reinstatement or redemption after repossessionCAExplainedYes
Jun 14, 2026Credit reportingIncorrect information on your reportAccount status incorrectMDExplainedYes
Jun 12, 2026Credit cardsOther features, terms, or problemsOther problemTXExplainedYes
Jun 9, 2026Credit reportingProblem with a company's investigation into an existing problemTheir investigation did not fix an error on your reportFLExplainedYes
Jun 9, 2026Credit cardsProblem with a purchase shown on your statementCard was charged for something you did not purchase with the cardNVExplainedYes
Jun 9, 2026Debt collectionTook or threatened to take negative or legal actionThreatened or suggested your credit would be damagedNYExplainedYes
Jun 8, 2026Credit reportingIncorrect information on your reportAccount status incorrectTXExplainedYes
Jun 7, 2026Auto loans & leasesManaging the loan or leaseBilling problemTXExplainedYes
Jun 7, 2026Debt collectionTook or threatened to take negative or legal actionThreatened or suggested your credit would be damagedWAExplainedYes
Jun 7, 2026Credit cardsImproper use of your reportReporting company used your report improperlyNVExplainedYes
Jun 5, 2026Credit cardsGetting a credit cardCard opened without my consent or knowledgeMDExplainedYes
Jun 3, 2026Credit cardsFees or interestProblem with feesGAExplainedYes
Jun 3, 2026Credit reportingIncorrect information on your reportAccount status incorrectLAExplainedYes
Jun 1, 2026Credit cardsFees or interestProblem with feesNCExplainedYes
Jun 1, 2026Credit cardsProblem when making paymentsProblem during payment processFLExplainedYes
May 30, 2026Credit reportingIncorrect information on your reportInformation belongs to someone elseFLExplainedYes
May 29, 2026Credit cardsClosing your accountCan't close your accountILExplainedYes
May 29, 2026Credit reportingIncorrect information on your reportAccount information incorrectCAExplainedYes
May 28, 2026Credit cardsProblem with a purchase shown on your statementCredit card company isn't resolving a dispute about a purchase on your statementCAExplainedYes
May 27, 2026Debt collectionAttempts to collect debt not owedDebt is not yoursKSExplainedYes
May 27, 2026Credit reportingIncorrect information on your reportAccount status incorrectALExplainedYes
May 27, 2026Credit reportingIncorrect information on your reportInformation belongs to someone elseFLExplainedYes
May 26, 2026Credit reportingIncorrect information on your reportAccount information incorrectPAExplainedYes
May 26, 2026Credit cardsFees or interestProblem with feesILExplainedYes
May 26, 2026Credit cardsGetting a credit cardDelay in processing applicationNVExplainedYes
May 25, 2026Credit reportingIncorrect information on your reportInformation belongs to someone elseUTExplainedYes
May 23, 2026Debt collectionAttempts to collect debt not owedDebt is not yoursFLExplainedYes
May 23, 2026Debt collectionAttempts to collect debt not owedDebt was result of identity theftOHExplainedYes
May 22, 2026Credit cardsFees or interestProblem with feesAZExplainedYes
May 22, 2026Credit cardsTrouble using your cardCan't use card to make purchasesMEExplainedYes
May 21, 2026Credit cardsTrouble using your cardCan't use card to make purchasesPAExplainedYes
May 21, 2026Credit cardsClosing your accountCompany closed your accountMDExplainedYes
May 20, 2026Credit reportingIncorrect information on your reportAccount information incorrectILExplainedYes
May 20, 2026Credit reportingIncorrect information on your reportInformation belongs to someone elseLAExplainedYes
May 20, 2026Credit reportingIncorrect information on your reportAccount status incorrectKYExplainedYes
May 19, 2026Debt collectionAttempts to collect debt not owedDebt is not yoursGAExplainedYes
May 19, 2026Credit reportingImproper use of your reportReporting company used your report improperlyCAExplainedYes
May 19, 2026Auto loans & leasesGetting a loan or leaseChanges in terms mid-deal or after closingMIExplainedYes
May 19, 2026Credit reportingIncorrect information on your reportAccount status incorrectFLExplainedYes
May 15, 2026Credit reportingIncorrect information on your reportInformation belongs to someone elseVAExplainedYes
May 14, 2026Credit cardsTrouble using your cardCan't use card to make purchasesTXExplainedYes
May 13, 2026Credit reportingIncorrect information on your reportAccount status incorrectNCExplainedYes
May 13, 2026Credit reportingIncorrect information on your reportAccount information incorrectMNExplainedYes
May 12, 2026Credit cardsGetting a credit cardApplication deniedCOExplainedYes
May 12, 2026Credit cardsProblem when making paymentsProblem during payment processTXExplainedYes
May 12, 2026Credit reportingProblem with a company's investigation into an existing problemTheir investigation did not fix an error on your reportFLExplainedYes

Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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