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Complaint log

First Portfolio Servicing complaint log

The newest complaints about First Portfolio Servicing, as they are published, with the company's answer. Open any one for the full record and to discuss it.

ReceivedAboutIssueStateAnswerOn time
Aug 12, 2026Credit cardsFees or interestProblem with feesTXExplainedYes
Aug 12, 2026Credit reportingImproper use of your reportCredit inquiries on your report that you don't recognizeCAExplainedYes
Aug 11, 2026Debt collectionAttempts to collect debt not owedDebt was result of identity theftPAExplainedYes
Aug 10, 2026Credit cardsGetting a credit cardDelay in processing applicationPRExplainedYes
Aug 9, 2026Credit reportingImproper use of your reportReporting company used your report improperlyTXExplainedYes
Aug 6, 2026Credit cardsIncorrect information on your reportAccount status incorrectFLExplainedYes
Aug 5, 2026Auto loans & leasesRepossessionVoluntary repossessionCAExplainedYes
Aug 5, 2026Credit reportingProblem with a company's investigation into an existing problemTheir investigation did not fix an error on your reportTNExplainedYes
Aug 2, 2026Debt collectionFalse statements or representationAttempted to collect wrong amountTXExplainedYes
Aug 1, 2026Debt collectionWritten notification about debtDidn't receive enough information to verify debtTXExplainedYes
Jul 31, 2026Credit cardsClosing your accountCan't close your accountMIExplainedYes
Jul 30, 2026Debt collectionAttempts to collect debt not owedDebt was result of identity theftTNExplainedYes
Jul 30, 2026Credit reportingImproper use of your reportReporting company used your report improperlyTXExplainedYes
Jul 29, 2026Credit cardsClosing your accountCan't close your accountALExplainedYes
Jul 29, 2026Credit cardsAdvertising and marketing, including promotional offersConfusing or misleading advertising about the credit cardAZExplainedYes
Jul 29, 2026Credit cardsClosing your accountCan't close your accountFLExplainedYes
Jul 28, 2026Credit cardsGetting a credit cardProblem getting a working replacement cardTXExplainedYes
Jul 26, 2026Credit cardsGetting a credit cardCard opened without my consent or knowledgeMDExplainedYes
Jul 25, 2026Credit reportingIncorrect information on your reportAccount information incorrectPAExplainedYes
Jul 24, 2026Auto loans & leasesManaging the loan or leaseLoan sold or transferred to another companyCAExplainedYes
Jul 22, 2026Credit cardsGetting a credit cardProblem getting a working replacement cardNVExplainedYes
Jul 22, 2026Credit cardsOther features, terms, or problemsProblem with customer serviceWIExplainedYes
Jul 20, 2026Debt collectionCommunication tacticsYou told them to stop contacting you, but they keep tryingTXExplainedYes
Jul 18, 2026Credit reportingIncorrect information on your reportAccount information incorrectMAExplainedYes
Jul 18, 2026Credit cardsFees or interestProblem with feesCAExplainedYes
Jul 18, 2026Credit reportingIncorrect information on your reportInformation belongs to someone elseTXExplainedYes
Jul 15, 2026Credit reportingImproper use of your reportCredit inquiries on your report that you don't recognizeALExplainedYes
Jul 15, 2026Credit cardsProblem when making paymentsProblem during payment processTXExplainedYes
Jul 11, 2026Credit cardsOther features, terms, or problemsPrivacy issuesCAExplainedYes
Jul 10, 2026Auto loans & leasesManaging the loan or leaseBilling problemAZExplainedYes
Jul 8, 2026Credit cardsProblem with a purchase shown on your statementCard was charged for something you did not purchase with the cardNJExplainedYes
Jul 8, 2026Credit cardsFees or interestProblem with feesNJExplainedYes
Jul 8, 2026Credit cardsFees or interestProblem with feesTNExplainedYes
Jul 6, 2026Credit cardsClosing your accountCan't close your accountFLExplainedYes
Jul 4, 2026Credit cardsProblem with a purchase shown on your statementCredit card company isn't resolving a dispute about a purchase on your statementCAExplainedYes
Jul 2, 2026Credit cardsTrouble using your cardCan't use card to make purchasesCAExplainedYes
Jul 2, 2026Credit cardsStruggling to pay your billCredit card company won't work with you while you're going through financial hardshipCOExplainedYes
Jun 30, 2026Debt collectionAttempts to collect debt not owedDebt is not yoursGAExplainedYes
Jun 28, 2026Debt collectionAttempts to collect debt not owedDebt was paidPAExplainedYes
Jun 27, 2026Debt collectionAttempts to collect debt not owedDebt is not yoursMIExplainedYes
Jun 26, 2026Credit cardsProblem when making paymentsProblem during payment processTXExplainedYes
Jun 26, 2026Auto loans & leasesRepossessionLender trying to repossess or disable the vehicleTXExplainedYes
Jun 24, 2026Credit cardsProblem with a purchase shown on your statementCredit card company isn't resolving a dispute about a purchase on your statementTXExplainedYes
Jun 24, 2026Auto loans & leasesProblems at the end of the loan or leaseUnable to receive car title or other problem after the loan is paid offCAExplainedNo
Jun 24, 2026Credit cardsProblem when making paymentsProblem during payment processGAExplainedYes
Jun 22, 2026Credit cardsProblem with a purchase shown on your statementCard was charged for something you did not purchase with the cardGAExplainedYes
Jun 20, 2026Debt collectionCommunication tacticsFrequent or repeated callsKYExplainedYes
Jun 19, 2026Debt collectionTook or threatened to take negative or legal actionThreatened or suggested your credit would be damagedTXExplainedYes
Jun 18, 2026Credit cardsFees or interestProblem with feesCTExplainedYes
Jun 17, 2026Debt collectionAttempts to collect debt not owedDebt is not yoursSCExplainedYes

Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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