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Bank accounts

Firstbank bank accounts complaints

Consumers have filed 205 complaints about Firstbank's bank accounts, 20 in the last 12 months. Firstbank answered 100% on time and closed 15% with relief. See the whole Firstbank record.

Firstbank against other banks & credit unions

#Company12 monthsChangeOn timeReliefAll time
1Wells Fargo10,017+26%100%18%63,467
2JPMorgan Chase9,525+11%100%14%59,224
3Bank of America9,008+44%99.3%42%61,514
4Chime8,327+80%99.9%9%20,914
5Capital One4,339-43%100%7%23,879
6Block (Cash App)3,838+18%99.3%0%9,390
7Citibank3,800+11%100%35%25,575
8Navy Federal Credit Union3,599-66%100%33%22,207
9U.S. Bank2,560+49%100%19%15,963
10Truist2,365+33%99.9%11%10,420
11SoFi2,324+26%100%8%5,234
12PNC Bank2,243+48%100%14%15,615
13Firstbank20new100%15%205

Every bank ranked

Latest Firstbank bank accounts complaints

ReceivedAboutIssueStateAnswerOn time
May 6, 2026Bank accountsClosing an accountFunds not received from closed accountTNExplainedYes
Apr 29, 2026Bank accountsProblem with a lender or other company charging your accountTransaction was not authorizedCOExplainedYes
Apr 27, 2026Bank accountsClosing an accountCompany closed your accountTNExplainedYes
Apr 17, 2026Bank accountsManaging an accountCashing a checkCOExplainedYes
Apr 13, 2026Bank accountsOpening an accountDidn't receive terms that were advertisedCOExplainedYes
Apr 9, 2026Bank accountsProblem with a lender or other company charging your accountMoney was taken from your account on the wrong day or for the wrong amountTNExplainedYes
Mar 23, 2026Bank accountsManaging an accountBanking errorsAZMoney backYes
Mar 16, 2026Bank accountsManaging an accountProblem using a debit or ATM cardAZExplainedYes
Mar 10, 2026Bank accountsProblem with a lender or other company charging your accountTransaction was not authorizedCOExplainedYes
Mar 5, 2026Bank accountsManaging an accountFunds not handled or disbursed as instructedCOExplainedYes
Mar 3, 2026Bank accountsProblem with a lender or other company charging your accountTransaction was not authorizedCOExplainedYes
Feb 3, 2026Bank accountsProblem with a lender or other company charging your accountCan't stop withdrawals from your accountCOExplainedYes
Jan 30, 2026Bank accountsClosing an accountCompany closed your accountCOExplainedYes
Jan 29, 2026Bank accountsManaging an accountDeposits and withdrawalsCOMoney backYes
Jan 13, 2026Bank accountsProblem caused by your funds being lowNon-sufficient funds and associated feesCOExplainedYes
Jan 12, 2026Bank accountsClosing an accountCompany closed your accountCOExplainedYes
Jan 11, 2026Bank accountsManaging an accountFunds not handled or disbursed as instructedCOExplainedYes
Jan 5, 2026Bank accountsManaging an accountBanking errorsUTMoney backYes
Dec 30, 2025Bank accountsManaging an accountProblem making or receiving paymentsCOExplainedYes
Nov 27, 2025Bank accountsManaging an accountDeposits and withdrawalsCOExplainedYes
Nov 8, 2025Bank accountsProblem with a lender or other company charging your accountTransaction was not authorizedCOFixedYes
Sep 29, 2025Bank accountsOpening an accountAccount opened without my consent or knowledgeCOExplainedYes
Sep 4, 2025Bank accountsOpening an accountDidn't receive terms that were advertisedAZMoney backYes
Aug 26, 2025Bank accountsManaging an accountDeposits and withdrawalsCOExplainedYes
Aug 22, 2025Bank accountsProblem caused by your funds being lowOverdrafts and overdraft feesCOExplainedYes
Aug 19, 2025Bank accountsManaging an accountProblem using a debit or ATM cardAZExplainedYes
Aug 18, 2025Bank accountsProblem caused by your funds being lowOverdrafts and overdraft feesAZExplainedYes
Jul 21, 2025Bank accountsManaging an accountFunds not handled or disbursed as instructedCOExplainedYes
Jul 20, 2025Bank accountsManaging an accountDeposits and withdrawalsCOExplainedYes
Jun 24, 2025Bank accountsOpening an accountUnable to open an accountAZFixedYes

Your rights with banks & credit unions

For electronic transfers and debit cards, Regulation E gives you 60 days from the statement to report an error or unauthorized transaction; the bank must investigate, generally within 10 business days or give provisional credit while it takes longer. Reporting a lost card quickly limits what you can lose. Deposits at insured banks are protected up to $250,000 by the FDIC (credit unions by the NCUA).

Scam warning: Banks do not ask you to move money to a "safe account", and a bank employee will not ask for your password or one-time code. If a caller says they are from your bank, hang up and call the number on your card.

General information, not legal advice; rules vary by state. Plain-English guides

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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