Debt collector · complaint record
Sunbit complaints
Filed under Sunbit, Inc.
Consumers have filed 1,039 complaints about Sunbit since 2021, 464 of them in the last 12 months (+52% on the year before). It answered 98.1% on time and closed 0% with relief for the customer - less often than a typical debt collector. The most common problem is incorrect information on your report.
Weak response record. How it works
- Complaints on record
- 1,039
- Last 12 months
- 464
- Answered on time
- 98.1%
- Closed with relief
- 0%
- Last 30 days
- 27
- Rank
- #84 of 1,963
Since June 2021
+52% vs the year before
Industry: 96.5%
Typical debt collector: 24%
Newest: Nov 4, 2026
Most complained-about debt collectors
Sunbit complaints by month
The busiest month was October 2026 (48 complaints). Complaints in the last 12 months are up 52% on the year before. Complaints rise with a company's size and with news, so compare trends rather than totals.
How Sunbit answered last 12 months
- Closed with explanation43493.5%
- In progress306.5%
"Closed with explanation" means the company replied but gave no money back and changed nothing. What each answer means
- Answers on time36/4598.1% on time
- Relief for customers0/400% closed with relief
- Complaint trend5/15+52% vs last year
What Sunbit complaints are about
Top Sunbit problems last 12 months
Inside "Incorrect information on your report"
- Information belongs to someone else 112
- Account information incorrect 74
- Account status incorrect 65
- Old information reappears or never goes away 4
- Personal information incorrect 4
- Public record information inaccurate 3
Where Sunbit complaints come from
Most complaints: Texas (198), California (127), Florida (113), Georgia (104), North Carolina (57).
Sunbit compared with other debt collectors
| # | Company | Score | 12 months | Grade |
|---|---|---|---|---|
| 1 | The BureausDebt collection | 55 | 492 | C |
| 2 | Optio SolutionsDebt collection | 44 | 492 | D |
| 3 | UnifinDebt collection | 49 | 485 | D |
| 4 | W&A IntermediateDebt collection | 100 | 485 | A |
| 5 | United RevenueDebt collection | 47 | 482 | D |
| 6 | SunbitDebt collection | 41 | 464 | D |
| 7 | FirstPoint Collection ResourcesDebt collection | 51 | 463 | C |
| 8 | Credit FreshDebt collection | 42 | 459 | D |
Compare side by side: Sunbit vs The Bureaus · Sunbit vs Optio Solutions · Sunbit vs Unifin · Sunbit vs W&A Intermediate
What people say about Sunbit
All experiencesNo experiences with Sunbit yet. Yours would be the first on the record - and the one the next person reads.
Share yoursLatest Sunbit complaints
Full log| Received | About | Issue | Answer |
|---|---|---|---|
| Nov 4, 2026 | Credit reporting | Incorrect information on your reportInformation belongs to someone else | Explained |
| Nov 2, 2026 | Debt collection | Communication tacticsFrequent or repeated calls | Explained |
| Nov 1, 2026 | Payday & personal loans | Getting the loan | Explained |
| Oct 31, 2026 | Payday & personal loans | Charged fees or interest you didn't expect | Explained |
| Oct 31, 2026 | Credit reporting | Improper use of your reportReport provided to employer without your written authorization | Explained |
| Oct 30, 2026 | Debt collection | Electronic communicationsFrequent or repeated messages | Explained |
| Oct 30, 2026 | Payday & personal loans | Problem with additional add-on products or services | Explained |
| Oct 29, 2026 | Payday & personal loans | Incorrect information on your reportAccount status incorrect | Explained |
| Oct 27, 2026 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Oct 26, 2026 | Credit reporting | Improper use of your reportReporting company used your report improperly | Explained |
| Oct 26, 2026 | Debt collection | False statements or representationAttempted to collect wrong amount | Explained |
| Oct 24, 2026 | Debt collection | Attempts to collect debt not owedDebt was result of identity theft | In progress |
Questions about Sunbit
How many complaints does Sunbit have?
Sunbit has 1,039 complaints on record since June 2021, including 464 in the last 12 months and 27 in the last 30 days. That makes it number 207 of every company by complaints this year.
Does Sunbit respond to complaints?
Yes. Sunbit answered 98.1% of its complaints on time (within 15 days) and closed 0% with relief - money back or a fix; 0% ended with money back. The rest were mostly closed with an explanation only. Its Response Score is 41/100 (grade D).
What do people complain about most with Sunbit?
The most common problems are incorrect information on your report (264), took or threatened to take negative or legal action (106), attempts to collect debt not owed (141).
Is Sunbit legit?
Sunbit is a real company with a public complaint record: consumers have complained about it 1,039 times and it answers through the official complaint process. Whether it is right for you depends on the details - see is Sunbit legit? for the signals, red flags and how to protect yourself.
Are complaints about Sunbit going up or down?
Up. There were 464 complaints in the last 12 months against 305 in the 12 before (+52%). See every month.
How do I file a complaint against Sunbit?
Complain to Sunbit in writing first and keep a copy. If it isn't fixed, file an official complaint with the federal consumer financial regulator - the company must answer, usually within 15 days. Our step-by-step guide: how to file a complaint against a company. Then share your experience here so others know.
Where do most Sunbit complaints come from?
Most come from Texas (198), California (127), Florida (113). Big states file more complaints, so the map shows complaints per 100,000 people.
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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