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Bank accounts

FIS bank accounts complaints

Consumers have filed 2,320 complaints about FIS's bank accounts, 696 in the last 12 months (+9%). FIS answered 100% on time and closed 0% with relief. See the whole FIS record.

FIS against other banks & credit unions

#Company12 monthsChangeOn timeReliefAll time
1Wells Fargo10,017+26%100%18%63,467
2JPMorgan Chase9,525+11%100%14%59,224
3Bank of America9,008+44%99.3%42%61,514
4Chime8,327+80%99.9%9%20,914
5Capital One4,339-43%100%7%23,879
6Block (Cash App)3,838+18%99.3%0%9,390
7Citibank3,800+11%100%35%25,575
8Navy Federal Credit Union3,599-66%100%33%22,207
9U.S. Bank2,560+49%100%19%15,963
10Truist2,365+33%99.9%11%10,420
11SoFi2,324+26%100%8%5,234
12PNC Bank2,243+48%100%14%15,615
13FIS (Fidelity National Information Services)696+9%100%0%2,320

Every bank ranked

Latest FIS bank accounts complaints

ReceivedAboutIssueStateAnswerOn time
Nov 8, 2026Bank accountsClosing an accountFees charged for closing accountSCExplainedYes
Nov 7, 2026Bank accountsOpening an accountUnable to open an accountCAExplainedYes
Nov 7, 2026Bank accountsOpening an accountUnable to open an accountCTExplainedYes
Nov 7, 2026Bank accountsOpening an accountUnable to open an accountTNExplainedYes
Nov 6, 2026Bank accountsOpening an accountUnable to open an accountCAExplainedYes
Nov 6, 2026Bank accountsOpening an accountUnable to open an accountGAExplainedYes
Nov 5, 2026Bank accountsOpening an accountUnable to open an accountGAExplainedYes
Nov 5, 2026Bank accountsOpening an accountUnable to open an accountTXExplainedYes
Nov 4, 2026Bank accountsOpening an accountAccount opened without my consent or knowledgeNVExplainedYes
Nov 4, 2026Bank accountsOpening an accountAccount opened without my consent or knowledgeCAExplainedYes
Nov 4, 2026Bank accountsOpening an accountAccount opened without my consent or knowledgeTXExplainedYes
Nov 3, 2026Bank accountsOpening an accountAccount opened without my consent or knowledgeGAExplainedYes
Nov 3, 2026Bank accountsOpening an accountUnable to open an accountSCExplainedYes
Nov 2, 2026Bank accountsOpening an accountAccount opened without my consent or knowledgeVAExplainedYes
Oct 31, 2026Bank accountsManaging an accountBanking errorsWIExplainedYes
Oct 29, 2026Bank accountsOpening an accountAccount opened without my consent or knowledgeNCExplainedYes
Oct 29, 2026Bank accountsOpening an accountUnable to open an accountTXExplainedYes
Oct 28, 2026Bank accountsOpening an accountAccount opened without my consent or knowledgeALExplainedYes
Oct 28, 2026Bank accountsProblem caused by your funds being lowOverdrafts and overdraft feesTXExplainedYes
Oct 28, 2026Bank accountsOpening an accountAccount opened without my consent or knowledgeOHExplainedYes
Oct 28, 2026Bank accountsOpening an accountAccount opened without my consent or knowledgeNVExplainedYes
Oct 27, 2026Bank accountsOpening an accountUnable to open an accountNJExplainedYes
Oct 26, 2026Bank accountsOpening an accountUnable to open an accountNYExplainedYes
Oct 25, 2026Bank accountsManaging an accountDeposits and withdrawalsPAExplainedYes
Oct 24, 2026Bank accountsClosing an accountCompany closed your accountALExplainedYes
Oct 24, 2026Bank accountsOpening an accountUnable to open an accountTXExplainedYes
Oct 23, 2026Bank accountsOpening an accountAccount opened without my consent or knowledgeILExplainedYes
Oct 23, 2026Bank accountsOpening an accountUnable to open an accountTXExplainedYes
Oct 23, 2026Bank accountsOpening an accountUnable to open an accountCAExplainedYes
Oct 23, 2026Bank accountsOpening an accountAccount opened without my consent or knowledgeCAExplainedYes

Your rights with banks & credit unions

For electronic transfers and debit cards, Regulation E gives you 60 days from the statement to report an error or unauthorized transaction; the bank must investigate, generally within 10 business days or give provisional credit while it takes longer. Reporting a lost card quickly limits what you can lose. Deposits at insured banks are protected up to $250,000 by the FDIC (credit unions by the NCUA).

Scam warning: Banks do not ask you to move money to a "safe account", and a bank employee will not ask for your password or one-time code. If a caller says they are from your bank, hang up and call the number on your card.

General information, not legal advice; rules vary by state. Plain-English guides

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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