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Mortgage company · complaint record

Flatonia Investments complaints

Consumers have filed 88 complaints about Flatonia Investments since 2013, 2 of them in the last 12 months. It answered 100% on time and closed 0% with relief for the customer. The most common problem is applying for a mortgage or refinancing an existing mortgage.

Rated once a company has 25+ complaints in 12 months. How it works

Complaints on record
88

Since May 2013

Last 12 months
2

new vs the year before

Answered on time
100%

Industry: 96%

Closed with relief
0%

Typical mortgage company: 5%

Last 30 days
0

Newest: Apr 2, 2026

Rank
#300 of 595

Most complained-about mortgage lenders & servicers

Flatonia Investments complaints by month

The busiest month was December 2016 (4 complaints). Complaints rise with a company's size and with news, so compare trends rather than totals.

How Flatonia Investments answered all time

  • Closed with monetary relief66.8%
  • Closed with non-monetary relief11.1%
  • Closed with explanation7888.6%
  • Closed33.4%

"Closed with explanation" means the company replied but gave no money back and changed nothing. What each answer means

What Flatonia Investments complaints are about

Top Flatonia Investments problems

Where Flatonia Investments complaints come from

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Complaints per 100,000 peopleFewerMore

Most complaints: Texas (10), California (9), Georgia (9), Colorado (6), Arizona (4).

Flatonia Investments compared with other mortgage lenders & servicers

#CompanyScore12 monthsChangeOn timeReliefGrade
1Midwest Loan ServicesMortgages5029+53%100%0%C
2Truhome SolutionsMortgages4328+155%96.4%4%D
3NEXA MortgageMortgages828+22%46.4%0%F
4HilltopMortgages5128+40%100%0%C
5Land Home Financial ServicesMortgages2127+8%92.6%0%F
6First United Bank and TrustMortgages6027-31%100%0%C
7A&D MortgageMortgages4525+79%96%4%D
8Flatonia InvestmentsMortgages-2new100%0%-

Compare side by side: Flatonia Investments vs Midwest Loan Services · Flatonia Investments vs Truhome Solutions · Flatonia Investments vs NEXA Mortgage · Flatonia Investments vs Hilltop

What people say about Flatonia Investments

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Latest Flatonia Investments complaints

Full log
ReceivedAboutIssueStateAnswerOn time
Apr 2, 2026MortgagesApplying for a mortgage or refinancing an existing mortgageApplication denialsCAExplainedYes
Mar 15, 2026Credit reportingImproper use of your reportReporting company used your report improperlyGAExplainedYes
Oct 29, 2025MortgagesClosing on a mortgageFees or costs after closingCOExplainedYes
Oct 15, 2025MortgagesClosing on a mortgageChanges in loan terms during or after closingCOExplainedYes
Sep 8, 2025MortgagesClosing on a mortgageTrying to communicate with the company to fix an issue with the loan closingVAExplainedYes
Jan 14, 2025MortgagesClosing on a mortgageTrying to communicate with the company to fix an issue with the loan closingILExplainedYes
Oct 11, 2024MortgagesTrouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loanCAExplainedYes
Apr 30, 2024MortgagesApplying for a mortgage or refinancing an existing mortgageTrying to communicate with the company to fix an issue with the application processMDExplainedYes
Sep 1, 2023MortgagesApplying for a mortgage or refinancing an existing mortgageTrying to communicate with the company to fix an issue with the application processDEExplainedYes
Mar 16, 2023MortgagesClosing on a mortgageCAExplainedYes
Oct 10, 2022Debt collectionWritten notification about debtDidn't receive enough information to verify debtGAExplainedYes
Sep 28, 2022MortgagesTrouble during payment processGAExplainedYes

Questions about Flatonia Investments

How many complaints does Flatonia Investments have?

Flatonia Investments has 88 complaints on record since May 2013, including 2 in the last 12 months and 0 in the last 30 days. That makes it number 2,550 of every company by complaints this year.

Does Flatonia Investments respond to complaints?

Yes. Flatonia Investments answered 100% of its complaints on time (within 15 days) and closed 0% with relief - money back or a fix; 0% ended with money back. The rest were mostly closed with an explanation only.

What do people complain about most with Flatonia Investments?
Is Flatonia Investments legit?

Flatonia Investments is a real company with a public complaint record: consumers have complained about it 88 times and it answers through the official complaint process. Whether it is right for you depends on the details - see is Flatonia Investments legit? for the signals, red flags and how to protect yourself.

How do I file a complaint against Flatonia Investments?

Complain to Flatonia Investments in writing first and keep a copy. If it isn't fixed, file an official complaint with the federal consumer financial regulator - the company must answer, usually within 15 days. Our step-by-step guide: how to file a complaint against a company. Then share your experience here so others know.

Where do most Flatonia Investments complaints come from?

Most come from Texas (10), California (9), Georgia (9). Big states file more complaints, so the map shows complaints per 100,000 people.

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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