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Student loans

Goal Structured Solutions student loans complaints

Consumers have filed 250 complaints about Goal Structured Solutions's student loans, 108 in the last 12 months (+104%). Goal Structured Solutions answered 100% on time and closed 0% with relief. See the whole Goal Structured Solutions record.

Goal Structured Solutions against other student loan servicers

#Company12 monthsChangeOn timeReliefAll time
1MOHELA7,252-10%36%2%25,029
2Nelnet3,551-13%99.9%0%16,699
3Maximus Federal Services2,3910%100%0%8,072
4Servicer under contract with Federal Student Aid1,520+1%0%-3,025
5Edfinancial Services1,456-7%98.9%0%6,432
6Sallie Mae716+38%100%12%4,273
7Central Research530+151%99.8%0%744
8Navient462-39%100%0%35,811
9Climb Credit304+78%100%0%534
10AES / PHEAA206+4%100%14%13,061
11SoFi160+13%100%9%335
12Goal Structured Solutions108+104%100%0%250

Every loan servicer ranked

Latest Goal Structured Solutions student loans complaints

ReceivedAboutIssueStateAnswerOn time
Jun 10, 2026Student loansIncorrect information on your reportAccount status incorrectFLExplainedYes
Jun 9, 2026Student loansDealing with your lender or servicerTrouble with how payments are being handledWAExplainedYes
May 28, 2026Student loansIssue with income share agreementDealing with provider of income share agreementTXExplainedYes
May 27, 2026Student loansIssue with income share agreementMarketing or disclosure issuesNJExplainedYes
May 23, 2026Student loansDealing with your lender or servicerReceived bad information about your loanPAExplainedYes
May 11, 2026Student loansDealing with your lender or servicerProblem with customer serviceKYExplainedYes
May 10, 2026Student loansStruggling to repay your loanCan't get other flexible options for repaying your loanSCExplainedYes
May 8, 2026Student loansDealing with your lender or servicerReceived bad information about your loanCTExplainedYes
May 7, 2026Student loansGetting a loanChanges in terms mid-deal or after closingTXExplainedYes
Apr 30, 2026Student loansDealing with your lender or servicerReceived bad information about your loanMDExplainedYes
Apr 28, 2026Student loansIssue with income share agreementMarketing or disclosure issuesNVExplainedYes
Apr 27, 2026Student loansDealing with your lender or servicerTrouble with how payments are being handledILExplainedYes
Apr 21, 2026Student loansDealing with your lender or servicerProblem with customer serviceCAExplainedYes
Apr 16, 2026Student loansDealing with your lender or servicerReceived bad information about your loanMDExplainedYes
Apr 9, 2026Student loansDealing with your lender or servicerTrouble with how payments are being handledVAExplainedYes
Apr 4, 2026Student loansGetting a loanHigh pressure sales tactics or recruitingTXExplainedYes
Apr 1, 2026Student loansCredit monitoring or identity theft protection servicesDidn't receive services that were advertisedVAExplainedYes
Mar 21, 2026Student loansIssue with income share agreementBilling or statement issuesNYExplainedYes
Mar 13, 2026Student loansGetting a loanLoan opened without my consent or knowledgeVAExplainedYes
Mar 6, 2026Student loansIncorrect information on your reportInformation belongs to someone elseGAExplainedYes
Mar 4, 2026Student loansImproper use of your reportCredit inquiries on your report that you don't recognizeGAExplainedYes
Mar 3, 2026Student loansStruggling to repay your loanCan't temporarily delay making paymentsCAExplainedYes
Mar 1, 2026Student loansStruggling to repay your loanCan't temporarily delay making paymentsRIExplainedYes
Feb 26, 2026Student loansStruggling to repay your loanCan't temporarily delay making paymentsSCExplainedYes
Feb 25, 2026Student loansDealing with your lender or servicerDon't agree with the fees chargedWAExplainedYes
Feb 20, 2026Student loansIssue where my lender is my schoolIssues with fees connected to the loanNYExplainedYes
Feb 20, 2026Student loansIncorrect information on your reportInformation belongs to someone elseTXExplainedYes
Feb 13, 2026Student loansStruggling to repay your loanCan't get other flexible options for repaying your loanCAExplainedYes
Feb 12, 2026Student loansStruggling to repay your loanCan't temporarily delay making paymentsNYExplainedYes
Feb 10, 2026Student loansDealing with your lender or servicerProblem with customer serviceFLExplainedYes

Your rights with student loan servicers

Federal student loan borrowers can switch to an income-driven repayment plan, ask for deferment or forbearance, and apply for forgiveness programs such as Public Service Loan Forgiveness through studentaid.gov. The Federal Student Aid ombudsman helps with disputes your servicer will not fix. Private loans follow the contract and state law instead.

Scam warning: Applying for federal repayment plans and forgiveness is free. Anyone who charges a fee, asks for your FSA ID or promises instant forgiveness is not to be trusted.

General information, not legal advice; rules vary by state. Plain-English guides

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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