Bank · complaint record
Great Western Bancorp complaints
Filed under GREAT WESTERN BANCORP, INC.
Consumers have filed 72 complaints about Great Western Bancorp since 2016, none in the last 12 months. It answered 100% on time and closed 26% with relief for the customer. The most common problem is managing an account.
Rated once a company has 25+ complaints in 12 months. How it works
- Complaints on record
- 72
- Last 12 months
- 0
- Answered on time
- 100%
- Closed with relief
- 26%
- Last 30 days
- 0
- Rank
- -
Since December 2016
new vs the year before
Industry: 99.3%
Typical bank: 19%
Newest: Mar 30, 2022
Great Western Bancorp complaints by month
The busiest month was October 2018 (5 complaints). Complaints rise with a company's size and with news, so compare trends rather than totals.
How Great Western Bancorp answered all time
- Closed with monetary relief1419.4%
- Closed with non-monetary relief56.9%
- Closed with explanation5373.6%
"Closed with explanation" means the company replied but gave no money back and changed nothing. What each answer means
What Great Western Bancorp complaints are about
Top Great Western Bancorp problems
Inside "Managing an account"
- Deposits and withdrawals 6
- Problem accessing account 4
- Fee problem 4
- Funds not handled or disbursed as instructed 3
- Problem making or receiving payments 3
- Banking errors 2
Where Great Western Bancorp complaints come from
Most complaints: Nebraska (18), Iowa (11), South Dakota (10), Colorado (6), Arizona (4).
Great Western Bancorp compared with other banks & credit unions
| # | Company | Score | 12 months | Grade |
|---|---|---|---|---|
| 1 | BancfirstBank accounts | 49 | 28 | D |
| 2 | BannerBank accounts | 51 | 28 | C |
| 3 | Customers BancorpBank accounts | 57 | 28 | C |
| 4 | RBC BankBank accounts | 59 | 26 | C |
| 5 | TruebillBank accounts | 95 | 26 | A |
| 6 | City National BankBank accounts | 91 | 25 | A |
| 7 | FirstbankBank accounts | 69 | 25 | B |
| 8 | Great Western BancorpBank accounts | - | 0 | - |
Compare side by side: Great Western Bancorp vs Bancfirst · Great Western Bancorp vs Banner · Great Western Bancorp vs Customers Bancorp · Great Western Bancorp vs RBC Bank
What people say about Great Western Bancorp
All experiencesNo experiences with Great Western Bancorp yet. Yours would be the first on the record - and the one the next person reads.
Share yoursLatest Great Western Bancorp complaints
Full log| Received | About | Issue | Answer |
|---|---|---|---|
| Mar 30, 2022 | Bank accounts | Closing an accountCompany closed your account | Explained |
| Mar 14, 2022 | Bank accounts | Managing an accountDeposits and withdrawals | Explained |
| Feb 11, 2022 | Mortgages | Trouble during payment process | Money back |
| Nov 25, 2021 | Bank accounts | Problem with a lender or other company charging your accountTransaction was not authorized | Explained |
| Oct 12, 2021 | Bank accounts | Managing an accountDeposits and withdrawals | Explained |
| Aug 23, 2021 | Bank accounts | Managing an accountFunds not handled or disbursed as instructed | Explained |
| May 14, 2021 | Bank accounts | Managing an accountFunds not handled or disbursed as instructed | Explained |
| May 11, 2021 | Money transfers & apps | Fraud or scam | Explained |
| Apr 5, 2021 | Bank accounts | Managing an accountDeposits and withdrawals | Explained |
| Oct 9, 2020 | Bank accounts | Closing an accountCompany closed your account | Explained |
| Sep 24, 2020 | Credit reporting | Problem with a credit reporting company's investigation into an existing problemTheir investigation did not fix an error on your report | Fixed |
| Sep 24, 2020 | Bank accounts | Problem caused by your funds being lowOverdrafts and overdraft fees | Explained |
Questions about Great Western Bancorp
How many complaints does Great Western Bancorp have?
Great Western Bancorp has 72 complaints on record since December 2016, including 0 in the last 12 months and 0 in the last 30 days.
Does Great Western Bancorp respond to complaints?
Yes. Great Western Bancorp answered 100% of its complaints on time (within 15 days) and closed 26% with relief - money back or a fix. The rest were mostly closed with an explanation only.
What do people complain about most with Great Western Bancorp?
The most common problems are managing an account (25), closing an account (9), problem with a lender or other company charging your account (5).
Is Great Western Bancorp legit?
Great Western Bancorp is a real company with a public complaint record: consumers have complained about it 72 times and it answers through the official complaint process. Whether it is right for you depends on the details - see is Great Western Bancorp legit? for the signals, red flags and how to protect yourself.
How do I file a complaint against Great Western Bancorp?
Complain to Great Western Bancorp in writing first and keep a copy. If it isn't fixed, file an official complaint with the federal consumer financial regulator - the company must answer, usually within 15 days. Our step-by-step guide: how to file a complaint against a company. Then share your experience here so others know.
Where do most Great Western Bancorp complaints come from?
Most come from Nebraska (18), Iowa (11), South Dakota (10). Big states file more complaints, so the map shows complaints per 100,000 people.
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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