Auto loans & leases
Heritage Financial Group auto loans & leases complaints
Consumers have filed 44 complaints about Heritage Financial Group's auto loans & leases, 10 in the last 12 months. Heritage Financial Group answered 70% on time and closed 0% with relief. See the whole Heritage Financial Group record.
Heritage Financial Group against other auto lenders
| # | Company | 12 months | On time | Relief |
|---|---|---|---|---|
| 1 | Santander Holdings USA | 2,463 | 100% | 36% |
| 2 | Ally Financial | 1,987 | 100% | 4% |
| 3 | Westlake Financial | 1,921 | 100% | 0% |
| 4 | Credit Acceptance | 1,277 | 99.7% | 4% |
| 5 | Capital One | 1,225 | 100% | 2% |
| 6 | Bridgecrest | 1,019 | 99.5% | 0% |
| 7 | Hyundai Capital America | 996 | 100% | 0% |
| 8 | Toyota Financial Services | 938 | 99.9% | 6% |
| 9 | Exeter Finance | 830 | 99.9% | 0% |
| 10 | Wells Fargo | 686 | 100% | 19% |
| 11 | American Honda Finance | 556 | 99.6% | 0% |
| 12 | American Credit Acceptance | 554 | 100% | 0% |
| 13 | Heritage Financial Group | 10 | 70% | 0% |
Latest Heritage Financial Group auto loans & leases complaints
| Received | About | Issue | Answer |
|---|---|---|---|
| Oct 23, 2026 | Auto loans & leases | Getting a loan or leaseCredit denial | Explained |
| Sep 21, 2026 | Auto loans & leases | RepossessionVoluntary repossession | Explained |
| Jul 28, 2026 | Auto loans & leases | RepossessionLoan balance remaining after the vehicle is repossessed and sold | Explained |
| Apr 13, 2026 | Auto loans & leases | Managing the loan or leaseProblem with fees charged | Explained |
| Mar 11, 2026 | Auto loans & leases | Incorrect information on your reportOld information reappears or never goes away | Explained |
| Mar 8, 2026 | Auto loans & leases | Managing the loan or leaseProblem with additional products or services purchased with the loan | Explained |
| Jan 30, 2026 | Auto loans & leases | Problems at the end of the loan or leaseProblem with paying off the loan | Explained |
| Dec 30, 2025 | Auto loans & leases | Managing the loan or leaseProblem with the interest rate | Explained |
| Dec 24, 2025 | Auto loans & leases | RepossessionAccount reinstatement or redemption after repossession | Explained |
| Nov 20, 2025 | Auto loans & leases | Managing the loan or leaseProblem with fees charged | Explained |
| Nov 12, 2025 | Auto loans & leases | Managing the loan or leaseProblem with fees charged | Explained |
| Oct 20, 2025 | Auto loans & leases | Managing the loan or leaseProblem with fees charged | Explained |
| Jun 19, 2025 | Auto loans & leases | Managing the loan or leaseProblem with additional products or services purchased with the loan | Explained |
| Jun 3, 2025 | Auto loans & leases | Getting a loan or leaseLoan opened without my consent or knowledge | Explained |
| May 26, 2025 | Auto loans & leases | Managing the loan or leaseProblem with additional products or services purchased with the loan | Explained |
| May 23, 2025 | Auto loans & leases | RepossessionAccount reinstatement or redemption after repossession | Explained |
| Nov 30, 2024 | Auto loans & leases | RepossessionAccount reinstatement or redemption after repossession | Explained |
| Nov 7, 2024 | Auto loans & leases | RepossessionDeficiency balance after repossession | Explained |
| Nov 2, 2024 | Auto loans & leases | RepossessionDeficiency balance after repossession | Explained |
| Oct 29, 2024 | Auto loans & leases | RepossessionNotice to repossess | Explained |
| Sep 15, 2024 | Auto loans & leases | RepossessionDeficiency balance after repossession | Explained |
| Jul 1, 2024 | Auto loans & leases | Managing the loan or leaseBilling problem | Explained |
| May 28, 2024 | Auto loans & leases | RepossessionLoan balance remaining after the vehicle is repossessed and sold | Explained |
| May 2, 2024 | Auto loans & leases | Incorrect information on your reportAccount information incorrect | Explained |
| Feb 10, 2024 | Auto loans & leases | Improper use of your reportReporting company used your report improperly | Explained |
| Jan 23, 2024 | Auto loans & leases | RepossessionLender trying to repossess or disable the vehicle | Explained |
| Feb 9, 2023 | Auto loans & leases | Managing the loan or leaseProblem with additional products or services purchased with the loan | Explained |
| Dec 19, 2022 | Auto loans & leases | Struggling to pay your loanLoan balance remaining after the vehicle is repossessed and sold | Explained |
| Jul 31, 2022 | Auto loans & leases | Getting a loan or leaseChanges in terms mid-deal or after closing | Explained |
| Jan 4, 2022 | Auto loans & leases | Struggling to pay your loanDenied request to lower payments | Explained |
Your rights with auto lenders
Repossession rules come from your contract and your state's law: in many states a lender can repossess without warning once you default, but it cannot breach the peace, and it must tell you how to get the car back and how it will be sold. You are usually entitled to a refund of unused add-ons such as GAP or service contracts when the loan ends early.
Scam warning: Watch for add-ons slipped into the contract, and get every promise in writing before you sign. A dealer cannot make you buy extras to get the loan.
General information, not legal advice; rules vary by state. Plain-English guides
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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