Complaint log
HSBC complaint log
The newest complaints about HSBC, as they are published, with the company's answer. Open any one for the full record and to discuss it.
| Received | About | Issue | Answer |
|---|---|---|---|
| Mar 19, 2026 | Credit cards | Problem when making paymentsYou never received your bill or did not know a payment was due | Explained |
| Mar 19, 2026 | Debt collection | Attempts to collect debt not owedDebt was result of identity theft | Explained |
| Mar 19, 2026 | Bank accounts | Closing an accountCompany closed your account | Explained |
| Mar 18, 2026 | Credit cards | Other features, terms, or problemsOther problem | Money back |
| Mar 18, 2026 | Debt collection | Communication tacticsYou told them to stop contacting you, but they keep trying | Explained |
| Mar 18, 2026 | Debt collection | Communication tacticsFrequent or repeated calls | Explained |
| Mar 17, 2026 | Debt collection | Took or threatened to take negative or legal actionThreatened to sue you for very old debt | Explained |
| Mar 17, 2026 | Debt collection | Took or threatened to take negative or legal actionThreatened or suggested your credit would be damaged | Explained |
| Mar 16, 2026 | Credit cards | Closing your accountCompany closed your account | Explained |
| Mar 16, 2026 | Mortgages | Trouble during payment processPayment process | Explained |
| Mar 14, 2026 | Credit cards | Other features, terms, or problemsProblem with rewards from credit card | Explained |
| Mar 12, 2026 | Bank accounts | Managing an accountFunds not handled or disbursed as instructed | Explained |
| Mar 12, 2026 | Bank accounts | Closing an accountCompany closed your account | Explained |
| Mar 11, 2026 | Mortgages | Trouble during payment processLien release | Explained |
| Mar 11, 2026 | Mortgages | Struggling to pay mortgageForeclosure | Explained |
| Mar 11, 2026 | Money transfers & apps | Problem with customer service | Explained |
| Mar 10, 2026 | Bank accounts | Closing an accountCompany closed your account | Explained |
| Mar 10, 2026 | Money transfers & apps | Other transaction problem | Explained |
| Mar 9, 2026 | Debt collection | Attempts to collect debt not owedDebt was already discharged in bankruptcy and is no longer owed | Explained |
| Mar 8, 2026 | Bank accounts | Managing an accountFunds not handled or disbursed as instructed | Explained |
| Mar 7, 2026 | Money transfers & apps | Wrong amount charged or received | Explained |
| Mar 6, 2026 | Bank accounts | Closing an accountFunds not received from closed account | Explained |
| Mar 5, 2026 | Debt collection | Took or threatened to take negative or legal actionThreatened to arrest you or take you to jail if you do not pay | Explained |
| Mar 4, 2026 | Auto loans & leases | Problems at the end of the loan or leaseUnable to receive car title or other problem after the loan is paid off | Explained |
| Mar 2, 2026 | Debt collection | Took or threatened to take negative or legal actionThreatened or suggested your credit would be damaged | Explained |
| Mar 1, 2026 | Bank accounts | Closing an accountCompany closed your account | Explained |
| Feb 27, 2026 | Debt collection | Took or threatened to take negative or legal actionThreatened or suggested your credit would be damaged | Explained |
| Feb 27, 2026 | Credit cards | Other features, terms, or problemsOther problem | Explained |
| Feb 27, 2026 | Debt collection | Took or threatened to take negative or legal actionThreatened or suggested your credit would be damaged | Explained |
| Feb 27, 2026 | Debt collection | Took or threatened to take negative or legal actionThreatened or suggested your credit would be damaged | Explained |
| Feb 27, 2026 | Credit cards | Fees or interestProblem with fees | Explained |
| Feb 27, 2026 | Bank accounts | Managing an accountDeposits and withdrawals | Explained |
| Feb 26, 2026 | Credit reporting | Incorrect information on your reportAccount status incorrect | Explained |
| Feb 26, 2026 | Debt collection | Took or threatened to take negative or legal actionThreatened or suggested your credit would be damaged | Explained |
| Feb 25, 2026 | Debt collection | Took or threatened to take negative or legal actionThreatened or suggested your credit would be damaged | Explained |
| Feb 24, 2026 | Credit reporting | Incorrect information on your reportInformation belongs to someone else | Explained |
| Feb 23, 2026 | Credit cards | Other features, terms, or problemsProblem with balance transfer | Explained |
| Feb 22, 2026 | Bank accounts | Managing an accountBanking errors | Explained |
| Feb 22, 2026 | Bank accounts | Managing an accountDeposits and withdrawals | Explained |
| Feb 20, 2026 | Bank accounts | Managing an accountFunds not handled or disbursed as instructed | Explained |
| Feb 20, 2026 | Credit cards | Other features, terms, or problemsOther problem | Explained |
| Feb 18, 2026 | Bank accounts | Closing an accountCompany closed your account | Explained |
| Feb 17, 2026 | Credit reporting | Incorrect information on your reportInformation belongs to someone else | Explained |
| Feb 16, 2026 | Bank accounts | Closing an accountCan't close your account | Explained |
| Feb 14, 2026 | Debt collection | Attempts to collect debt not owedDebt was result of identity theft | Explained |
| Feb 13, 2026 | Money transfers & apps | Other transaction problem | Explained |
| Feb 13, 2026 | Bank accounts | Managing an accountFee problem | Explained |
| Feb 11, 2026 | Debt collection | Written notification about debtDidn't receive enough information to verify debt | Explained |
| Feb 10, 2026 | Credit cards | Problem with a purchase shown on your statementCredit card company isn't resolving a dispute about a purchase on your statement | Explained |
| Feb 10, 2026 | Bank accounts | Managing an accountDeposits and withdrawals | Explained |
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works