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Complaint log

HSBC complaint log

The newest complaints about HSBC, as they are published, with the company's answer. Open any one for the full record and to discuss it.

ReceivedAboutIssueStateAnswerOn time
Apr 25, 2026Bank accountsClosing an accountCompany closed your accountMIExplainedYes
Apr 25, 2026Credit cardsProblem with a purchase shown on your statementCredit card company isn't resolving a dispute about a purchase on your statementCAExplainedYes
Apr 23, 2026Credit cardsOther features, terms, or problemsOther problem-ExplainedYes
Apr 23, 2026Credit cardsClosing your accountCompany closed your accountILExplainedYes
Apr 23, 2026Debt collectionCommunication tacticsYou told them to stop contacting you, but they keep tryingCAExplainedYes
Apr 22, 2026Debt collectionCommunication tacticsUsed obscene, profane, or other abusive languageLAExplainedYes
Apr 22, 2026Bank accountsManaging an accountBanking errorsARExplainedYes
Apr 21, 2026Bank accountsProblem with a company's investigation into an existing problemTheir investigation did not fix an error on your reportWAExplainedYes
Apr 21, 2026Bank accountsManaging an accountProblem using a debit or ATM cardDEExplainedYes
Apr 20, 2026Bank accountsManaging an accountDeposits and withdrawalsCAExplainedYes
Apr 20, 2026Bank accountsManaging an accountBanking errors-ExplainedYes
Apr 19, 2026Credit cardsProblem when making paymentsProblem during payment process-ExplainedYes
Apr 18, 2026Credit cardsFees or interestProblem with feesNJMoney backYes
Apr 18, 2026Bank accountsManaging an accountDeposits and withdrawalsFLExplainedYes
Apr 18, 2026Credit cardsClosing your accountCompany closed your accountUTExplainedYes
Apr 17, 2026Bank accountsManaging an accountDeposits or withdrawals-ExplainedYes
Apr 17, 2026Bank accountsManaging an accountProblem making or receiving paymentsMAExplainedYes
Apr 15, 2026Debt collectionTook or threatened to take negative or legal actionThreatened or suggested your credit would be damagedCAExplainedYes
Apr 15, 2026MortgagesTrouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loanWAExplainedYes
Apr 14, 2026Credit cardsProblem with a purchase shown on your statementCredit card company isn't resolving a dispute about a purchase on your statementCAExplainedYes
Apr 13, 2026MortgagesTrouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loanCTExplainedYes
Apr 12, 2026Credit cardsClosing your accountCompany closed your accountNYExplainedYes
Apr 12, 2026Bank accountsProblem caused by your funds being lowOverdrafts and overdraft feesMNExplainedYes
Apr 10, 2026Credit cardsFees or interestProblem with feesCAExplainedYes
Apr 10, 2026Money transfers & appsOther transaction problemVAExplainedYes
Apr 9, 2026Credit cardsClosing your accountCompany closed your account-ExplainedYes
Apr 9, 2026Bank accountsManaging an accountDeposits or withdrawalsNYExplainedYes
Apr 8, 2026Debt collectionAttempts to collect debt not owedDebt is not yoursNYExplainedYes
Apr 7, 2026Bank accountsClosing an accountCompany closed your accountCAExplainedYes
Apr 7, 2026Debt collectionTook or threatened to take negative or legal actionThreatened to sue you for very old debtNYExplainedYes
Apr 6, 2026Debt collectionTook or threatened to take negative or legal actionThreatened or suggested your credit would be damagedNCExplainedYes
Apr 6, 2026Debt collectionTook or threatened to take negative or legal actionThreatened or suggested your credit would be damagedNCExplainedYes
Apr 5, 2026Credit cardsProblem when making paymentsProblem during payment process-ExplainedYes
Apr 4, 2026Credit cardsProblem when making paymentsProblem during payment processWAExplainedYes
Apr 4, 2026Debt relief & credit repairConfusing or misleading advertising or marketingORExplainedYes
Apr 2, 2026Bank accountsClosing an accountFunds not received from closed accountWAExplainedYes
Apr 1, 2026Debt collectionTook or threatened to take negative or legal actionThreatened to sue you for very old debtNJExplainedYes
Apr 1, 2026Bank accountsManaging an accountProblem accessing accountOHExplainedYes
Apr 1, 2026MortgagesTrouble during payment processPayment processWAExplainedYes
Apr 1, 2026Bank accountsManaging an accountProblem making or receiving paymentsNYExplainedYes
Mar 31, 2026Credit cardsOther features, terms, or problemsProblem with rewards from credit card-ExplainedYes
Mar 31, 2026MortgagesApplying for a mortgage or refinancing an existing mortgageDelays in the application processCAExplainedYes
Mar 27, 2026Credit cardsTrouble using your cardCan't use card to make purchasesNJExplainedYes
Mar 26, 2026Debt collectionTook or threatened to take negative or legal actionThreatened or suggested your credit would be damagedMDExplainedYes
Mar 25, 2026Bank accountsManaging an accountBanking errors-ExplainedYes
Mar 25, 2026Credit cardsOther features, terms, or problemsProblem with rewards from credit card-ExplainedYes
Mar 24, 2026Bank accountsClosing an accountCompany closed your account-ExplainedYes
Mar 23, 2026Credit reportingIncorrect information on your reportAccount status incorrectNVExplainedYes
Mar 23, 2026Debt collectionAttempts to collect debt not owedDebt was result of identity theftTXExplainedYes
Mar 22, 2026Bank accountsManaging an accountDeposits and withdrawalsNCExplainedYes

Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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