Bank accounts
Kraken bank accounts complaints
Consumers have filed 20 complaints about Kraken's bank accounts, 9 in the last 12 months. Kraken answered 11.1% on time and closed 0% with relief. See the whole Kraken record.
Kraken against other banks & credit unions
| # | Company | 12 months | On time | Relief |
|---|---|---|---|---|
| 1 | Wells Fargo | 10,017 | 100% | 18% |
| 2 | JPMorgan Chase | 9,525 | 100% | 14% |
| 3 | Bank of America | 9,008 | 99.3% | 42% |
| 4 | Chime | 8,327 | 99.9% | 9% |
| 5 | Capital One | 4,339 | 100% | 7% |
| 6 | Block (Cash App) | 3,838 | 99.3% | 0% |
| 7 | Citibank | 3,800 | 100% | 35% |
| 8 | Navy Federal Credit Union | 3,599 | 100% | 33% |
| 9 | U.S. Bank | 2,560 | 100% | 19% |
| 10 | Truist | 2,365 | 99.9% | 11% |
| 11 | SoFi | 2,324 | 100% | 8% |
| 12 | PNC Bank | 2,243 | 100% | 14% |
| 13 | Kraken | 9 | 11.1% | 0% |
Latest Kraken bank accounts complaints
| Received | About | Issue | Answer |
|---|---|---|---|
| Sep 27, 2026 | Bank accounts | Managing an accountFunds not handled or disbursed as instructed | No timely reply |
| Aug 15, 2026 | Bank accounts | Managing an accountDeposits and withdrawals | No timely reply |
| Jul 10, 2026 | Bank accounts | Problem with a lender or other company charging your accountTransaction was not authorized | No timely reply |
| May 19, 2026 | Bank accounts | Problem with a lender or other company charging your accountTransaction was not authorized | No timely reply |
| Apr 15, 2026 | Bank accounts | Managing an accountDeposits and withdrawals | No timely reply |
| Feb 27, 2026 | Bank accounts | Managing an accountProblem making or receiving payments | No timely reply |
| Jan 29, 2026 | Bank accounts | Problem with a lender or other company charging your accountTransaction was not authorized | No timely reply |
| Nov 21, 2025 | Bank accounts | Problem with a lender or other company charging your accountTransaction was not authorized | No timely reply |
| Nov 18, 2025 | Bank accounts | Managing an accountProblem making or receiving payments | Explained |
| Nov 6, 2025 | Bank accounts | Closing an accountCompany closed your account | Explained |
| Oct 23, 2025 | Bank accounts | Managing an accountFunds not handled or disbursed as instructed | Explained |
| Aug 19, 2025 | Bank accounts | Managing an accountProblem using a debit or ATM card | Explained |
| Nov 26, 2024 | Bank accounts | Closing an accountCompany closed your account | Explained |
| Oct 31, 2024 | Bank accounts | Managing an accountProblem using a debit or ATM card | Explained |
| Sep 6, 2024 | Bank accounts | Problem with a lender or other company charging your accountMoney was taken from your account on the wrong day or for the wrong amount | Explained |
| Mar 1, 2024 | Bank accounts | Problem with a lender or other company charging your accountTransaction was not authorized | Explained |
| Feb 1, 2024 | Bank accounts | Managing an accountDeposits and withdrawals | Explained |
| Aug 22, 2023 | Bank accounts | Managing an accountFunds not handled or disbursed as instructed | Explained |
| Jul 20, 2021 | Bank accounts | Managing an accountProblem accessing account | Explained |
| Mar 3, 2021 | Bank accounts | Closing an accountCan't close your account | Explained |
Your rights with banks & credit unions
For electronic transfers and debit cards, Regulation E gives you 60 days from the statement to report an error or unauthorized transaction; the bank must investigate, generally within 10 business days or give provisional credit while it takes longer. Reporting a lost card quickly limits what you can lose. Deposits at insured banks are protected up to $250,000 by the FDIC (credit unions by the NCUA).
General information, not legal advice; rules vary by state. Plain-English guides
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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